Infrastructure Monitoring and Observability Platform
LogicMonitorExternal reviews
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Logic Monitor for enterprise Monitoring
What do you like best about the product?
Logic Monitor uses WMI and no need to install any agent on the server.
What do you dislike about the product?
Logic Monitor does have some limitations and customization required.
What problems is the product solving and how is that benefiting you?
Basic day to day monitoring and notification at enterprise level
Recommendations to others considering the product:
Its easy to setup and monitor enterprise applications/servers. For application deep dive monitoring you might need to consider vendor specific tools.
Great Monitoring
What do you like best about the product?
I like that LogicMonitor tracks all aspects of the networks switches and servers. We don't have to figure out what is needed.
What do you dislike about the product?
There is some complexity in the setup and permissions for monitoring equipment that could use clearer directions.
What problems is the product solving and how is that benefiting you?
Historical monitoring is great, you can see trends over time that help solve issue or provide support data for strategic plans.
Recommendations to others considering the product:
Spend some time to take the class and become familiar with how LM works. Better in the long run
IT Employee Experience Manager
What do you like best about the product?
One panel admin console for all. Simple to use.
What do you dislike about the product?
Configure LM is a little bit hard and complicated.You need to have some coding skills.
What problems is the product solving and how is that benefiting you?
It really helps us to monitor the servers health. We receive alerts by email and text.
Good Tool for Monitoring
What do you like best about the product?
Customization options and Dashboards for performance monitoring of the infrastructure.
What do you dislike about the product?
Integration options with ticketing tools. I believe there should be more to that.
What problems is the product solving and how is that benefiting you?
We monitor various matrices and performance of our Production devices. It is very accurate and provide variety of customization options.
Works for Enterprise Solutions
What do you like best about the product?
I love the fact that I can setup a dashboard view to see the servers I am in charge of. As well as the search feature on the system. I also like that it can sync with other systems( Such as Jira and Pager duty
What do you dislike about the product?
I would say the color schema is the worst, and that's not really an issue. The only issue I have is I haven't learned all it can do. With help form Others and your support team I have learned more and more of what it can do .
What problems is the product solving and how is that benefiting you?
Love that it gives me the real information I need to Administer my systems, in one single dashboard. and give me a away to search for items when I am on Call
Not Bad, but Also not great
What do you like best about the product?
Works well with WMI, not so much for SNMP.
What do you dislike about the product?
SNMP capabilities are extremely weak compared to its competitors.
What problems is the product solving and how is that benefiting you?
It's great at scanning Windows (WMI) hosts, but pretty useless on anything else.
Simple monitoring of everything
What do you like best about the product?
Simple billing model which allows you to monitor multiple different types of devices without having to purchase expensive modules. Setup your account and monitoring anything and everything. Cloud based and low maintenance, having a on-premise collectors are very low maintenance and do not require any significant configuration, none once deployed.
What do you dislike about the product?
You do need a module for doing configuration management such as network device configuration tracking. All the other features are available as is out of the box so this is strange.
What problems is the product solving and how is that benefiting you?
Simple dash board creation with easy customisation for roles and link sharing or automated reporting for management
Recommendations to others considering the product:
The pay per node model is very convenient and easy to get business buy in, pay as you grow and true up once when you need to. The decreasing cost per node over your whole estate is an attractive proposition too.
Easy to use and maintain, features growing every month
What do you like best about the product?
Simplicity in the UI, and all bulk storage done in the cloud meaning the age old issue of bulky on-premise servers are no longer a bother.
What do you dislike about the product?
Some features lack clarity initially, and the alerting could be improved and more easily customisable. The emailed alerts could be styled (HTML) fairly easily but this feature is still absent.
What problems is the product solving and how is that benefiting you?
We use LM for dashboarding of critical systems end-to-end and finite monitoring of process/tasks. It has helped analiyse netflow on switching to resolve large scale issues also.
Quickly deployable and highly scalable
What do you like best about the product?
The ability to drill down into the Infrastructure and Networking metrics in a simple user interface is a big selling point of the platform
What do you dislike about the product?
The dependency mapping feature, whilst in its' infancy, is still clunky and requires more maturity. I use Azure Service Map for dependency mapping at this point in time but I hope to use LogicMonitor for this as a single pane of glass system.
What problems is the product solving and how is that benefiting you?
Single pane of glass across multiple departments.
Visibility of important IT metrics from an executive POV
Visibility of important IT metrics from an executive POV
Recommendations to others considering the product:
Implement with a trained System Admin and also an experienced system engineer
Exceptional Support tools
What do you like best about the product?
Their support department has been second to none. I've had my questions answered every time, even if sometimes the answer is not the one I'd like to hear, it's clear what my path forward would need to be.
What do you dislike about the product?
That I'm required to put 40 characters minimum in this field.
What problems is the product solving and how is that benefiting you?
We use LogicMonitor to monitor our proprietary applicances as well as network infrastructure. We also have been able to use the scripting to monitor arbitrary items that help our operations team become aware of issues much faster.
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