Infrastructure Monitoring and Observability Platform
LogicMonitorExternal reviews
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Why would I want my monitoring in the cloud?
What do you like best about the product?
LogicMonitor's deployment gives it a unique ability to alert you if the cloud loses contact with the on-prem collectors. This ability is a huge benefit over pure on-prem solutions i've seen where a catastrophic outage would take the whole system down and no alerts would get out.
What do you dislike about the product?
I feel like I almost always say that IT solutions are overpriced. So, I feel that LogicMonitor is priced a little high. But I have never run a software company so this may be an uninformed opinion. I also wish that they had an entry level solution with fewer monitored devices for a lower cost (they used to). Also, sometimes i struggle trying to tweak monitoring settings. But their support is always very helpful.
What problems is the product solving and how is that benefiting you?
LogicMonitor has given my team peace of mind that we will get alerting for every type of outage that we can think of. Their alert options give us flexibility to escalate as needed which we did not have before.
LogicMonior Review
What do you like best about the product?
Ability to monitor all devices at multiple sites
What do you dislike about the product?
Duplication with VMware Environments, false alerts due to collector issues
What problems is the product solving and how is that benefiting you?
We receive notifications when essential storage volumes are low on space, allowing us to correct before users notice any issues. Being able to track disk usage over time and estimate growth is also benificial
Recommendations to others considering the product:
Ensure you are not overcommiting licenses for VMware or Storage components with mutiltple IP addresses
robust and extremely versitile monitor
What do you like best about the product?
external monitoring, details in reporting, ability to monitor almost anything
What do you dislike about the product?
a bit too complicated and time consuming to get to where you need it to be.not cheap
What problems is the product solving and how is that benefiting you?
Netflow monitoring, has improved visibility for internet usage. SQL monitoring has improved performance adjustments.
LM is very good monitoring tool with many features
What do you like best about the product?
Using LM we are able to see the performance trend across the servers, network devices, AWS cloud instances, our application etc and we can easily catch hold of the issues before it hits production impact.
This will give us tweak our alert thresholds in three levels which is really helpful. We can customize our datasources as per our requirement that will help us create most of our monitoring requirements.
This will give us tweak our alert thresholds in three levels which is really helpful. We can customize our datasources as per our requirement that will help us create most of our monitoring requirements.
What do you dislike about the product?
I know LM is not a log monitoring tool, however I believe if they provide some easy methods to monitor our logs will really helpful. Also in some case we will not get the readily available datasource of some devices, and that is expected. If they provide datasources as per the requirement in timely manner its really helpful.
What problems is the product solving and how is that benefiting you?
Many issues we catch before it impact our production. LM is really helping to improve reliability of our platform.
LogicMonitor provides key monitoring and reporting services for our entire infrastructure.
What do you like best about the product?
Ease of use. Getting servers and switches monitored is simple. Setting up alerting rules and thresholds is very easy. I've used a lot of monitoring suites and LogicMonitor is the best.
What do you dislike about the product?
The new mapping features needs some additional work. Setup and usage is vague right now.
What problems is the product solving and how is that benefiting you?
Monitoring every item in our infrastructure with great alerting and easy to configure dashboards to monitor everything we desire.
Recommendations to others considering the product:
Try it free. The ease of use and quick time to implementation, even in a complicated network, is unmatched.
LogicMonitor rises to the occasion
What do you like best about the product?
LogicMonitor's Out-Of-the-box monitoring for most platforms was a considerable surprise and of a great deal of use. Not to say you don;t need to customize or build new datasources, but for the most part, OOB rocks.
What do you dislike about the product?
Not being able to say, definitively, that such-and-such is available on that platform for that application. A current and centralized list of datapoints that LogicMonitor can provide would help a lot.
What problems is the product solving and how is that benefiting you?
Biggest problem so far has been SNMP traps and filtering and reporting is stale and limited. However, over all its filled the monitoring space well and integrates well (after a bit of work) with SNOW.
Recommendations to others considering the product:
Get it. Try it. Love it.
Ease of use and speed of performance is astounding
What do you like best about the product?
It is very easy to deploy, add devices and the speed of performance is amazing given all the data being collected.
What do you dislike about the product?
Graphs average performance over time, and could do better by not averaging when drilling down.
What problems is the product solving and how is that benefiting you?
Onboarding devices, datapoints is quick and easy and we rely heavily on LogicMonitor for alerting and escalation.
More than just monitoring with an excellent customer journey
What do you like best about the product?
The software itself works perfectly for our organisation as is contains a lot of features. But besides the software, Logicmonitor does a lot to stay in contact with their customers to try and improve their product with the feedback that they receive. The customer journey of LogicMonitor is one of the best i have seen untill now.
What do you dislike about the product?
The lack of MFA in the software. This is a general concern but because the portal contains a remote desktop functionality, this becomes a real threat without the ability to use MFA.
What problems is the product solving and how is that benefiting you?
The most value is coming from the monitoring of our IT-infrastructure and knowing there is an issue before our end users notice anything.
IT Manager, Global Infrastructure Services
What do you like best about the product?
The flexibility and depth of the products flexibility and infrastructure/cloud monitoring needs
What do you dislike about the product?
a significantly higher cost of the product and ability to monitor network devices like SolarWinds does. The network team moved off LM and moved back to SolarWinds(twice decided to do this under two team leads)
What problems is the product solving and how is that benefiting you?
The LM team helped our teams setup standards and basics for monitoring and then tuned the App alerts to the Dev teams to self manage. excellent experience and partnership with account management and support.
Great to focus on roadmaps and alignment of the product with the goals of our business/needs
Great to focus on roadmaps and alignment of the product with the goals of our business/needs
Recommendations to others considering the product:
Set goals and defined company standards, groups (infrastructure and devops/Dev) and the workflows for all monitoring, alerting and tuning processes
Fabulous partnership with the Account Manager(Marikate L is great) and support teams.
Fabulous partnership with the Account Manager(Marikate L is great) and support teams.
Great monitoring platform
What do you like best about the product?
Easy to use cloud based monitoring platform. Monitors most devices with minimum setup. Good reporting and integration options. Great UI
What do you dislike about the product?
We could use a few more decided supported. We’ve got a few NetApp sans that aren’t supported and a couple of network devices.
What problems is the product solving and how is that benefiting you?
We’ve been able to solve our up down and performing monitoring problems with this one tool.
Recommendations to others considering the product:
Great platform give it a try
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