Infrastructure Monitoring and Observability Platform
LogicMonitorExternal reviews
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Great Monitoring Product
What do you like best about the product?
Easy to setup and use monitoring product. Monitors almost everything in our data center with minimal setup required.
What do you dislike about the product?
There are a few devices that aren't monitored in detail, a couple of our SANs, etc. But even for those we can do basic up/down monitoring so at least we have something.
What problems is the product solving and how is that benefiting you?
It gives us a good overview of performance and uptime.
Our Go-to Tool For Monitoring and Troubleshooting IT Infrastructure
What do you like best about the product?
Time-series graphs with the ability to zoom in. Out-of-the box functionality is tremendous. We can point it at a device and start getting useful data immediately. The cloud interface and reliability of the product are awesome.
What do you dislike about the product?
I was upset when they released configuration management as an expensive extra feature. The contract negotiation process is painful, with LogicMonitor attempting to raise prices way above what's justified.
What problems is the product solving and how is that benefiting you?
We are able to quickly diagnose network issues and complete root-cause-analysis in a fraction of the time it took before LogicMonitor.
Recommendations to others considering the product:
Invest the time to create useful dashboards. The data is great, but dashboards are where LogicMonitor really shines day-to-day.
LogicMonitor Review
What do you like best about the product?
We primarily use LogicMonitor for monitoring physical devices via SNMP polling. Here are a few things I like about LogicMonitor regarding this:
- Device Groups - Since we share a single LM instance across our entire company, being able to categorize devices into multiple groups and sub-groups is very useful for both organization and alert rules
- The process for creating customer data sources and graphs (from data points) is pretty straight forward and easy
- Being able to toggle alerting on/off and configure alert tuning for particular instances is very convenient
- Web GUI is pretty good and easy to navigate
- Device Groups - Since we share a single LM instance across our entire company, being able to categorize devices into multiple groups and sub-groups is very useful for both organization and alert rules
- The process for creating customer data sources and graphs (from data points) is pretty straight forward and easy
- Being able to toggle alerting on/off and configure alert tuning for particular instances is very convenient
- Web GUI is pretty good and easy to navigate
What do you dislike about the product?
- Since we share a single instance across an entire company and our current implementation of the alert rules system is pretty chaotic. I just have to hope that no one unintentionally creates a broad rule w/a lower priority that steal's my team's alerts. It would be great if you could partition an LM instance by "team" so each team's partition has it's own isolated devices and rules that do not interfere with each other.
- The mobile app leaves a lot to be desired. I would like to be able to filter alerts by device group name. Also browse devices and view graphs like you can in the Web GUI
- It would be nice if you use MIBs instead of just OIDs when setting up data sources
- The mobile app leaves a lot to be desired. I would like to be able to filter alerts by device group name. Also browse devices and view graphs like you can in the Web GUI
- It would be nice if you use MIBs instead of just OIDs when setting up data sources
What problems is the product solving and how is that benefiting you?
A single platform for monitoring all our physical devices.
Great highly customizable platform
What do you like best about the product?
I like that the platform has tons of capability out of the box. If more sophisticated monitoring is required, the platform can be completely customized to accomplish the exact requirement.
What do you dislike about the product?
I dislike that the platform does not natively support cascading alerts, but I've heard from the the team that they are working on adding this feature and that it is planned in a future release.
What problems is the product solving and how is that benefiting you?
With the ability to completely customize the product, I've been able to uncover issues and reduce noise by tailoring alerts and monitoring to each specific need. This has given clients and IT support insight in to many issues and potential issues.
Recommendations to others considering the product:
Give the platform a try. It's feature filled and can easily be customized to suit the needs of your company, or the company you're implementing it for.
Rough at first, but finally learned to not ask it what it can't do.
What do you like best about the product?
A lot of data sources that I just add and they auto discover, no configurations of flat files, etc like nagios.
What do you dislike about the product?
The API is less than exciting.
Just now getting support beyond snmp polling for linux hosts, works. but still rough.
Groovy script. I mean, really? I have to know python, bash, vbscript, puppet dsl, read java/perl, and now toss groovy in there too. Woulda killed for some proper python script support, but hey, you're always adding stuff.. so who knows.. maybe its already there and I missed it.
Oh, Also. I went to AWS re:invent in 2017, saw one of your associates handing out those cool glowing rubber balls, was a really nice guy. Told him I'm an active customer and he directed me to the LM booth, as existing customers got a LM Hoody. I was utterly beside myself walking over to the booth.. I'm fond of hoodies, and I'd sport a LM hoody like a rockstar. However... When I arrived the rep at the booth let me know there were shipping delays with UPS, so to come back the second day. I returned again, wide eyed and excited.. to only find out, Shipping delays, this time.. with fedex? Come back the third day. Okk.. I literally came to the booth all three days. I really was looking forward to a bright blue LM hoody. I woulda worn that at work far too often, most elsewhere as well. However..
No hoody. I was more disappointed than anyone should be over free stuff, I admit, but I was.
Just now getting support beyond snmp polling for linux hosts, works. but still rough.
Groovy script. I mean, really? I have to know python, bash, vbscript, puppet dsl, read java/perl, and now toss groovy in there too. Woulda killed for some proper python script support, but hey, you're always adding stuff.. so who knows.. maybe its already there and I missed it.
Oh, Also. I went to AWS re:invent in 2017, saw one of your associates handing out those cool glowing rubber balls, was a really nice guy. Told him I'm an active customer and he directed me to the LM booth, as existing customers got a LM Hoody. I was utterly beside myself walking over to the booth.. I'm fond of hoodies, and I'd sport a LM hoody like a rockstar. However... When I arrived the rep at the booth let me know there were shipping delays with UPS, so to come back the second day. I returned again, wide eyed and excited.. to only find out, Shipping delays, this time.. with fedex? Come back the third day. Okk.. I literally came to the booth all three days. I really was looking forward to a bright blue LM hoody. I woulda worn that at work far too often, most elsewhere as well. However..
No hoody. I was more disappointed than anyone should be over free stuff, I admit, but I was.
What problems is the product solving and how is that benefiting you?
We find out when our stuff breaks, or should i say, find out people have been ignoring alerts.
Auto-discovery is great.
Auto-discovery is great.
Very Usefull
What do you like best about the product?
- Email notification based on Severity
- Ability to monitor custom applications
- Dashboard
- Ability to monitor custom applications
- Dashboard
What do you dislike about the product?
Splunk like view
Limited threshold parameters
Limited threshold parameters
What problems is the product solving and how is that benefiting you?
Producton issues. Our monitoring teams are able to monitor system without any application rules based on business and application rules in Logic Monitor
Useful and convenient
What do you like best about the product?
Ease of implementation. Most aspects worked out of the box vary few aspects needed any kind of custom work.
What do you dislike about the product?
Setup and maintenance on the current version of the UI bulk actions are difficult if possible.
What problems is the product solving and how is that benefiting you?
Having 1 System Administrator with a primarily on-site environment including 2 Exchange servers. Monitoring and management becomes a full time job. With LogicMonitor i am able to shift most of monitoring to LogicMonitor allowing myself and team to work on projects and new implementations.
LogicMonitor - Powerful monitoring made easy
What do you like best about the product?
LogicMonitor allows you to setup the framework for monitoring and then easily add in devices as needed. Many of the alerts we wanted were already built by LogicMonitor and either already preloaded or easily imported. The platform also allows highly complex or extremely customized alerts to be built in as needed.
What do you dislike about the product?
Building reports in the platform is sometimes not as detailed as we like, requiring us to use the API to pull data instead.
What problems is the product solving and how is that benefiting you?
Working for an MSP, the ability to setup a framework of alerts we can easily add new devices or even new clients into and customize the alerts as needed is invaluable.
Recommendations to others considering the product:
Talk with support. They are a godsend!
easy of setup and use
What do you like best about the product?
the ease of adding systems and auto discovery of asset. start collecting data as soon as they are discovered
What do you dislike about the product?
datasource updates that will overwrite customization unless Datasource is cloned
What problems is the product solving and how is that benefiting you?
systems usage, availability and problem solving
Recommendations to others considering the product:
give LM a try.
Level up your logging
What do you like best about the product?
Its easy to get devices in and polled by logicmonitor
What do you dislike about the product?
Navigating the gui can be a chore sometimes, though they are putting in a search feature to facilitate finding things and reducing clicks
What problems is the product solving and how is that benefiting you?
We were using zenoss for monitoring. Managing an enterprise monitoring platform in house comes with a huge laundry list of tasks to keep it current, relevant, and able to poll a myriad of oids out of the box. With lm, we dont have to worry about any of that and can get to whats important: the metrics and monitoring
Recommendations to others considering the product:
Pushing data to lm instead of polling
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