Infrastructure Monitoring and Observability Platform
LogicMonitorExternal reviews
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Awesome product.
What do you like best about the product?
I really like LogicMonitor because i do not have to implement a lot of servers on premises or install agents on my monitored devices. I also love that once I add devices to LogicMonitor, it automatically starts monitoring all metrics on the devices that can be monitored. Another benefit is the very large list of third parties that we can integrate into LogicMonitor.
What do you dislike about the product?
There is very little I dislike about LogicMonitor. One of the things missing that I would like to see would be the ability to run scripts after an alert is received (like for starting windows services).
What problems is the product solving and how is that benefiting you?
It has made device management so much easier and has really helped make us aware of potential application issues and incidents.
Recommendations to others considering the product:
Review the features, documentation, and third party integrations on the LogicMonitor site to see all the awesome things it can do.
Amazing product, better support
What do you like best about the product?
The support chat team, both very fast and very knowledgeable. David Lee in particular has been an invaluable resource for my team
What do you dislike about the product?
New features can take longer than said, Topology took a very long time after discussion to appear and it still does need more work
What problems is the product solving and how is that benefiting you?
Rapid, widespread visualisation of all business critical metrics and devices. when we went on site with a customer who only had network monitoring in place, they were clamoring for server monitoring too.
Super Flexible, does just about everything.
What do you like best about the product?
If you can script it, you can do it. Super extensible, but also very usable out of the box. You can use their built in datasources, or create your own to do almost anything. There is also a big community that shares their own datasources they have written on their own that can be used.
You can also tokenize dashboards, which allows you to use them with various departments or customers. They can be dynamically filled with resources so that you don't need to build them each time you add something. The context support link in the portal is super helpful as well.
You can also tokenize dashboards, which allows you to use them with various departments or customers. They can be dynamically filled with resources so that you don't need to build them each time you add something. The context support link in the portal is super helpful as well.
What do you dislike about the product?
A bit overwhelming at first. There is so much you can do that you don't know about immediately. Building datasources and datapoints is not intuitive, however, there is support built into the portal to help with this.
What problems is the product solving and how is that benefiting you?
Monitoring complex data out to get those metrics that you can't get out of the box
Recommendations to others considering the product:
Support and integrations are awesome and make usage much easier.
Great product. Fairly substantial learning curve.
What do you like best about the product?
The prebuilt dashboards are great. When I learned how to use tokens, that made creating dashboards for all of our business units a snap. You can monitor just about anything which is great. The support team has been great with most of the issues I've had.
What do you dislike about the product?
It's a bit complicated. Getting other team members to help manage the system has been a challenge. I also have a lot of trouble with alert noise. The product is fairly expensive for our company's needs. We are using it in a fairly simple way but paying for the entire experience. I wonder if in the future there could be a lite version that's easier to deploy for simple network environments.
What problems is the product solving and how is that benefiting you?
We're making good useful dashboards.
Recommendations to others considering the product:
Make sure you have more than one person to help learn and setup the system.
LM Tool Greatness
What do you like best about the product?
The easy and fast way to implement monitoring for all kind of win, linux and six systems.
What do you dislike about the product?
I would not call this a dislike, but an improvement that us needed. When new features and ways to monitor I dont see much training courses available.
What problems is the product solving and how is that benefiting you?
When I brought in LM I was trying to resolve multiple infra oos issues that the NOC kept seeing. We also were being informed by customer base about incidents before we knew about or outages.
Logic Monitor the Noisy friend i hate to love
What do you like best about the product?
The Alerts and detail on one click, Availability to shape the monitoring to how you network looks. Topology feature is great and keeps building with you company.
What do you dislike about the product?
The product is robust and takes a while to get going but once tuned its works great.
What problems is the product solving and how is that benefiting you?
The small details that they giver per each endpoint which help evaluate the products you are monitoring and the networks as well.
Recommendations to others considering the product:
Great aProduct very in depth good support
My review of logic monitor, my noisy friend.
What do you like best about the product?
Logic monitor is a very comprehensive tool that can provide great insights to the companies environment.
The dashboard feature is awesome, but the tools I am most looking forward to are alert correlations and forecasting. We see great benefit as this area increases. The support is also very helpful as when we have any questions, large or small, we are able to start an IM session and immediately get answers or assistance where needed. That level of support is great.
The dashboard feature is awesome, but the tools I am most looking forward to are alert correlations and forecasting. We see great benefit as this area increases. The support is also very helpful as when we have any questions, large or small, we are able to start an IM session and immediately get answers or assistance where needed. That level of support is great.
What do you dislike about the product?
Takes a lot of time to setup and configure. Though the majority of the out of the box settings are sufficient for the initial monitoring of a customer environment, you need to take time to tuning alerts, building dashboards to suit the needs of the customer, build useful and accurate reports that are automatically generated and sent to key personnel on a regular basis. These tasks are relatively easy to do but just takes time.
What problems is the product solving and how is that benefiting you?
Provided deep insight to our customer environments and can provide great feedback to current baselines for the customer and where we can help them improve their infrastructure. The ability to dashboard and provide visibly appealing reports that are generated on a regular basis automatically is great. With LM we are providing the customer data not only received by Network gear via SNMP, or Servers via WMI, but we are able to pull Netflow statistics, remotely access their environment through just about any protocol needed today.
Recommendations to others considering the product:
Be ready to spend a decent amount of man hours during initial setup and continuous modifications to optimize it the best it can be, but I feel it is absolutely worth the effort. Great tools, features, and excited for the future.
A review of LogicMonitor from a Network Admin
What do you like best about the product?
LogicMonitor is relatively straightforward to deploy in an organization. No agents are required on monitored endpoints, so this significantly simplifies the implementation. There are several built-in DataSources in the product, so we get a lot of useful information and monitoring right away. For things we want that aren't built-in, LogicMonitor has been the most responsive vendor, diligently working to find a solution, or being honest about their limitations.
What do you dislike about the product?
One of the limitations I have found is that if you want to monitor several different types of network interfaces in the same widget on a dashboard, this isn't supported, which is a central need of the NOC. For example, you cannot combine serial and Ethernet interfaces if you are using both. This is a minor thing, though. From our experience so far, this product seems geared more toward servers and hosts and isn't as strong on the network monitoring side. There are features we would still like to see added in order to truly compete with other vendors who have been in the field longer.
What problems is the product solving and how is that benefiting you?
One of the major pushes of our IT organization is how to be a more proactive team. We want to see issues as they are forming or as they happen and get to the point where we are notifying the business of the issue and that we're responding to the alerts, rather than relying on the business to notify us when they are having a problem. LogicMonitor is helping us get there, with customized DataSources that alert us in a proactive way.
Recommendations to others considering the product:
If you are using another product for monitoring networking equipment, make sure you vet out LogicMonitor in a solid proof of concept trial to make sure it will meet all your needs.
Breath of Fresh Air
What do you like best about the product?
By far, the support team at Logic Monitor is my favorite part of this company. I can ask them any question and they will work as hard as possible to get me an answer. They are professional, diligent, and extremely intelligent.
What do you dislike about the product?
Now that dark mode has been developed, I am happy! I would however like to add a Splunk integration for Logic Monitor. I'd like to have a single pane of glass for alerts as well as escalations.
What problems is the product solving and how is that benefiting you?
Insight into our infrastructure has improved dramatically. Having a powerful and robust tool like Logic Monitor will allow my company to take that next step into the future of technology.
Recommendations to others considering the product:
Go for it. You will not be disappointed in the least. You're only going to do better.
LogicMonitor is the best.
What do you like best about the product?
Support is always great and helpful. The UI looks great and the collectors make it easy to monitor sites as a whole. The idea that the community can add datasources can make it much easier to add our servers and services to monitoring.
What do you dislike about the product?
Every so often the UI can have problems. There have been times when things are as straight forward as I would like.
What problems is the product solving and how is that benefiting you?
Logicmonitor got our monitoring to a new level. With everything that they offer we have been able to monitor services, servers, websites all in one place. They make it super easy and support is always there to help if needed.
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