Infrastructure Monitoring and Observability Platform
LogicMonitorExternal reviews
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Helping our MSP be more flexible in the cloud
What do you like best about the product?
LogicMonitor has a primary focus on the cloud. Being able to monitor Azure subscriptions beyond just the VM's is a requirement and the setup is easy. When we run into issues we can reach to the support and they spend all the time needed to help solve our issues.
What do you dislike about the product?
Our only issues come down to scaling as an MSP to the amount of devices we need to monitor and the cost break out. We'd also like to be able to monitor Windows machines from a Linux box as they have a much lower run rate in Azure since we don't have to pay for a Windows license.
What problems is the product solving and how is that benefiting you?
Our clients are either cloud veterans or just moving to the cloud. We use the platform to right size them on all fronts that will direcly win or lose a cloud migration project. If we can get telemetry of their systems first, we can make sure that we will use the right SKU's when quoting the cost of the run-rate on the VMs. For clients who are already in the cloud we can help clean up cloud sprawl.
Recommendations to others considering the product:
Work with a partner during the setup to make sure you are doing best practice setup and do the learning modules.
Monitor without worrying about your monitors
What do you like best about the product?
Stable product. We have been using LogicMonitor for the past 4 years now and we did not have any major issues with it that caused us any problems.
User Interface has come a long way. Once you get the hang of it, it is fairly easy to use.
Many integration options to other 3rd party products and seamless integration.
LM Tech Support Engineers are one of the best in this field. I have always dealt with very competent engineers that are willing to solve and help your issues.
User Interface has come a long way. Once you get the hang of it, it is fairly easy to use.
Many integration options to other 3rd party products and seamless integration.
LM Tech Support Engineers are one of the best in this field. I have always dealt with very competent engineers that are willing to solve and help your issues.
What do you dislike about the product?
User Interface could be better. Performing some mundane tasks still require many unnecessary clicks. :)
Automation could be improved within the product where some of the mundane tasks indicated above could be given as options/tasks to the user already prepared.
Not easy to backup/export/import your configuration.
Expensive but you get what you pay for. :)
Automation could be improved within the product where some of the mundane tasks indicated above could be given as options/tasks to the user already prepared.
Not easy to backup/export/import your configuration.
Expensive but you get what you pay for. :)
What problems is the product solving and how is that benefiting you?
You cannot beat LM at Infrastructure monitoring, i.e. CPU, disk, memory.
With some work, you can also monitor a slew of other items in your datacenter as there are already ready datasources created for you by LM.
With some work, you can also monitor a slew of other items in your datacenter as there are already ready datasources created for you by LM.
Recommendations to others considering the product:
All monitoring software will have steep learning curve since setting up the product is the major hurdle in getting in integrated within your environment. LM will only perform as well as it is setup in your environment.
Excelent tool!
What do you like best about the product?
I like the fact that Unomaly starts to return valuable insights to what's going on immideatly. And that adding the Unomaly superpower is as easy as sending the logs!
What do you dislike about the product?
Starter sets of "knowns" should be supplied. Events that is known garbage should be filtered, and the nasty ones should be lifted regardless of their cadence.
What problems is the product solving and how is that benefiting you?
We catch failures in our services early, often before the users notice anything!
Easy to set up, simple to use, great support
What do you like best about the product?
Makes finding anomalies in systems (logs) look very easy, pretty much does all the work for you, and can be taught new stuff easily on the run. Can go through large amounts of data with no problems. Software is updated regularly, and user feedback is taken seriously.
What do you dislike about the product?
Not many downsides to really mention, actually can't think of any at the moment... It's not free?
What problems is the product solving and how is that benefiting you?
Don't have to set up complex rules for log monitoring, or spending hours going through log files manually.
Recommendations to others considering the product:
Give it a try, it's easy to set up.
Good product. Easy to get going for infrastructure monitoring
What do you like best about the product?
Fairly out of the box for basic network and infrastructure monitoring. Cloud based so minimal infrastructure to make this work on my end.
What do you dislike about the product?
More complex configurations aren't as easy. I wish there was better APM capabilities.
What problems is the product solving and how is that benefiting you?
Proactive monitoring of network and infrastructure
Recommendations to others considering the product:
APM - application and log monitoring. APIs for pushing and pulling data via Python, etc.
A Simple To Use, Monitoring System That Pretty Much Does It All
What do you like best about the product?
The easy to create dashboards, the excellent support, and the ease of adding and configuring devices.
What do you dislike about the product?
LogicMonitor wasn't able to support our SAN out of the box, LogicMonitor still had the ability to report on this, after writing a custom data source.
What problems is the product solving and how is that benefiting you?
We needed a solution that gave us the status of our entire network and to solve problems before they happen.
An extra layer of security
What do you like best about the product?
That it filters out the noise and shows what is relevant
What do you dislike about the product?
A bit expensive but if it helps us prevent an attack it's worth it.
What problems is the product solving and how is that benefiting you?
It is an extra layer of security. New events that are important are communicated and compliance with existing routines is checked. We are also using it to monitor scheduled jobs and audit logs.
The best cloud solution for performance and uptime monitoring.
What do you like best about the product?
LogicMonitor is intuitive and easy to use. This does not mean it lacks advanced features, it has all the features for performance and uptime monitoring that you would expect. You can be set up and gathering useful data in a matter of minutes, and alerting and reporting accurately on that data in hours. Unlike other tools out there which can take days to set up and weeks and months to craft into something useful.
What do you dislike about the product?
Everything is great about LogicMonitor, except; LMConfig add-on is a massive disappointment. I wouldn't recommend paying for this add on, and think LogicMonitor are a bit cheeky charging for it. It's so lacking in features they are better just giving it away for free or hiding it until it's much more fully featured.
What problems is the product solving and how is that benefiting you?
We use LM for Uptime and performance monitoring, in replacement of our Solarwinds system. Solarwinds look like amateurs compared to LogicMonitor.
Recommendations to others considering the product:
If you want a cloud based performance and uptime monitoring system which can monitor everything from servers into network switches and routers. If you need it to be easy to deploy and easy to drill into the deta on the fly, then look no further. This is exactly what you want. Perfection does come at a price, however.
Great customizable monitoring solution
What do you like best about the product?
Although LogicMonitor is an off the shelf and ready to use product, it is very customizable to fit your monitoring needs. Support is very good and very technical when it comes to creating specialized alerts such as monitoring specific windows events or integrating with APIs from our storage vendor.
What do you dislike about the product?
Customizations can be tricky and often require experience in groovy scripting.
What problems is the product solving and how is that benefiting you?
Knowing about problems before the business does. The dashboards are also a big win for NOC displays and our executives love them. The more people start using the product and relying on the features, the easy it is to get budgeted.
Rock solid monitoring platform
What do you like best about the product?
The monitoring platform is rock solid and very flexible. I can monitor most devices I have automatically and only had to create a few custom monitoring scripts for my custom needs
What do you dislike about the product?
Platform could be easier to create custom SNMP monitors for devices they do not know
What problems is the product solving and how is that benefiting you?
Monitoring all of our infrastructure from servers, switches, storage and up to custom things I monitor in our SaaS application. We have been using LogicMonitor for over two years and platform has been working 100% of the time
Recommendations to others considering the product:
Learning curve is a bit steep especially if you need to create custom data sources but once done it works amazingly. Would not trade it
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