Infrastructure Monitoring and Observability Platform
LogicMonitorExternal reviews
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Awesome
What do you like best about the product?
Unified view of all software and hardware components and alert management. Customised datasource is also the best.
What do you dislike about the product?
Chat support via mobile application. Website is not optimised for small screens and it's very uncomfortable to open chat support by mobile browser
What problems is the product solving and how is that benefiting you?
Customise datasource
solid customizable monitoring system
What do you like best about the product?
ability to create and modify datasources quickly and easily.
significant api functionality
significant api functionality
What do you dislike about the product?
reporting is limited. Would like to see the ability to create reports in a Word doc or something similar
What problems is the product solving and how is that benefiting you?
we use the product to monitor our managed services clients
Recommendations to others considering the product:
be sure to research how to use datasources and edit them.
Complete Visibility over School Network
What do you like best about the product?
LogicMonitor gives me complete visibility over my school district's network. I can essentially know if something has an issue before the end user even realizes something went wrong.
What do you dislike about the product?
To be honest the price is a bit steep, but it is worth every penny.
What problems is the product solving and how is that benefiting you?
Proactive network analysis. Visibility on bandwidth usage. History for outages.
Recommendations to others considering the product:
Just buy it. Don't let the price scare you away.
Smart, easy to implment systems monitoring and alerting
What do you like best about the product?
Hosted and cloud based so very little effort required to get initial install and configuration implemented
What do you dislike about the product?
Only way to pay outside of USA is by credit card and in USD.
What problems is the product solving and how is that benefiting you?
Proactive Monitoring and alerting of our servers, network devices and services
Recommendations to others considering the product:
Hosted, pay as you go cloud based montoring of an organistiona IT infrstcure nad services is the way to go. Logicmonitor is one of the few solution that enbraces the fact the many companies are now using Azure, AWS or Google hosted platforms
A Great Product with Some Room to Grow
What do you like best about the product?
The usability of the interface makes for an easy experience.
What do you dislike about the product?
No python support, only groovy. You will need to learn this for more than the basic monitoring.
What problems is the product solving and how is that benefiting you?
Would have quicker setups if the language was python.
Recommendations to others considering the product:
Be aware that you can not use python to script different datapoints, only groovy.
Excellent Monitoring Tool
What do you like best about the product?
Great customization features as well as integration with most major ticketing platforms.
What do you dislike about the product?
The reporting leaves a lot to be desired.
What problems is the product solving and how is that benefiting you?
LogicMonitor has given us the ability to monitor numerous sites around the world and automate a number of our responses to incidents.
Best Monitoring I've Used
What do you like best about the product?
The ability to monitor just about any attribute of a device and set custom alert levels for anything. The ease of use also should not be under looked as once you start to play around with the web interface you pickup how everything works fairly quickly. Their API is some of the best I've dealt with as well which should not be under looked. Just about anything you can do in the web interface can be accomplished through their API. The documentation on their API provides examples in just about every language and their documentation as a whole is very thorough.
What do you dislike about the product?
The rigidness of the dashboards in certain aspects. You aren't able to re scale the tiles so that you can fit more things on one page without having to scroll.
What problems is the product solving and how is that benefiting you?
The ability to monitor all of our physical and virtual infrastructure. Monitoring various internal and external websites along with the ability to monitor SSL certs on the websites we maintain is a really great feature.
Recommendations to others considering the product:
This goes for any software vendor
LogicMonitor - all in one monitoring
What do you like best about the product?
The interface UI is excellent.
Support is excellent.
Events are well thought out and organised.
Would like to see more knowledge sharing.
Support is excellent.
Events are well thought out and organised.
Would like to see more knowledge sharing.
What do you dislike about the product?
Better thought our exchange of plugins, and increase and emphasis on sharing unique dashboards and ideas.
What problems is the product solving and how is that benefiting you?
Better on call rota.
Full visibility of the entire estate that can be used to judge future resourcing.
Full visibility of the entire estate that can be used to judge future resourcing.
Best SNMP monitoring platform i've used
What do you like best about the product?
-Good support.
-Nice tree format for grouping devices.
-Custom datasources.
-Great for our environment with thousands of monitored devices
-Remote-ing into collector is a great feature.
-Nice tree format for grouping devices.
-Custom datasources.
-Great for our environment with thousands of monitored devices
-Remote-ing into collector is a great feature.
What do you dislike about the product?
-Fairly steep learning curve for our new users.
-Sometimes logic monitor will pull too much data for it's own good.
-Sometimes logic monitor will pull too much data for it's own good.
What problems is the product solving and how is that benefiting you?
We use Logic monitor to monitor over 1000 devices and it is our core IT product. Although, it may wake us up in the night, it saves us the trouble in the morning.
Fast enterprise grade monitoring in minutes.. Dashboards in seconds
What do you like best about the product?
The intuitive consistent UI makes the app simple to use. Monitoring for on-premise and cloud infrastructure can be deployed in minutes. The product capabilities can be easily and quickly extended by pulling in modules for a vast array of hardware and software. If you can't find what you need there is always to create your own modules too. Dashboards can be generated quickly with a few clicks and thrown up on a monitor. LogicMonitor can be integrated via a number of means with 3rd party ITSM and IT operations software platforms. Having trialed a number of infrastructure monitoring products LogicMonitor was a breath of fresh air - simple and quick. If you've ever used something like SCOM you will be amazed. All this is also backed with friendly and fast support from LogicMonitor.
What do you dislike about the product?
The only negative.. is really a positive. The product is being improved and expanded on a monthly basis so taking advantage of all the new improvements takes a little time.
What problems is the product solving and how is that benefiting you?
We struggled to make SCOM useful and needed a platform that could monitor infrastructure across offices, data centres, Microsoft Azure, AWS, Cisco cloud e.g. Meraki etc. The ultimate aim was to bring the health of all our infrastructure and applications everywhere to a single pane of glass. After trialing a number of products we stumbled on LogicMonitor and haven't looked back.
Recommendations to others considering the product:
Get a trial and see how quick and easy it is to get basic monitoring up and running.
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