Infrastructure Monitoring and Observability Platform
LogicMonitorExternal reviews
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How LogicMonitor provides valuable insight into my entire application platform
What do you like best about the product?
ease of use...i can create dashboards to gain visibility into any aspect of my application platform.
What do you dislike about the product?
tweaking datasources and getting them to apply is kinda painful - and when a datasource doesnt work - tshooting kinda always requires a support person to intervene.
What problems is the product solving and how is that benefiting you?
network and application performance visibility
Easy to use
What do you like best about the product?
The graphs and raw data tabs that let you see the history
The Support is fast
The Support is fast
What do you dislike about the product?
The resources tree on the left has click and drag enabled and it's easy to accidentally move something and lose it
What problems is the product solving and how is that benefiting you?
real time monitoring
Best monitoring product i've found in a long while
What do you like best about the product?
It does exactly what i want.. exactly how i want it. Love it
What do you dislike about the product?
Price could always be 'cheaper' but i'm just cheap.. its worth the money or I wouldn't spend it..
What problems is the product solving and how is that benefiting you?
They solve all my monitoring needs.
Recommendations to others considering the product:
One of the best options out there for monitoring your data center and SaaS apps.
LogicMonitor Is Top Class
What do you like best about the product?
LogicMonitor comes to the table with all of the bells and whistles I would expect and then some. It has a lot of customization available and lets me extend it to do all sorts of things you would never imagine possible when just doing a demo or using it vanilla.
What do you dislike about the product?
There isn't much to dislike, but it is hard to do mass edits.
Collectors are not inherited to sub folders so you have to set it per folder.
Collectors are not inherited to sub folders so you have to set it per folder.
What problems is the product solving and how is that benefiting you?
We are able to monitor much more in depth then before.
We can even do self healing or trigger other automation when an alert triggers.
We can even do self healing or trigger other automation when an alert triggers.
Recommendations to others considering the product:
Great customer service.
The developers are friendly and willing to listen to thought out ideas and complaints.
The developers are friendly and willing to listen to thought out ideas and complaints.
Excellent monitoring!
What do you like best about the product?
Easily monitor critical devices and services and get email, text, and push notifications.
What do you dislike about the product?
Product auto discovery needs to be more configurable on what it discovers and adds during the initial install discovery.
What problems is the product solving and how is that benefiting you?
Network and device monitoring and uptime
Best of the best
What do you like best about the product?
Pricing and monitoring capabilities. Nothing can beat a single price for a single device.
What do you dislike about the product?
Pricing can be too steep until you onboard enough devices.
What problems is the product solving and how is that benefiting you?
Saving time and uneeded messages from person to another 'what's going on with our systems?'
Quick to set up, and enough training on the site to get your hands dirty
What do you like best about the product?
Logic Monitor is really easy to get up and running and start to monitor most common platforms straight away. Also there are ample training courses made available and even qualifications so you can get really in depth knowledge on how to monitor the most complicated of systems.
What do you dislike about the product?
The best part is also the worst, as you will need to complete the training before you will be able to use the more complicated custom datasources for monitoring which would be nice if some of this could be automated by the system moving forward.
What problems is the product solving and how is that benefiting you?
We use this for our internal on premise infrastructure and cloud applications and as an MSP we also use it to monitor our customers systems also.
Monitoring made easy
What do you like best about the product?
The initial configuration is fairly straight forward. Adding additional nodes to be monitored is very quick and easy which is a winner for me. Agentless monitoring saves a lot of hassle, especially in environments which have grown quickly but lack network/OS management required to enable seemless agent deployment required in other products.
The dashboards are simple to set up and customising them is very easy.
Integration with our service desk is a great benefit for automated ticket opening, updates and closures.
The dashboards are simple to set up and customising them is very easy.
Integration with our service desk is a great benefit for automated ticket opening, updates and closures.
What do you dislike about the product?
I've used an alternative product for over 10 years, so transitioning to the LogicMonitor interface was a bit of a learning curve. Initially it didn't feel very intuitive.
What problems is the product solving and how is that benefiting you?
Proactive monitoring and alerting to identify possible issues before they hit the business. Precisely what you need from a monitoring product. We can clearly see any active alerts and ongoing issues.
Working for an MSP, the simple deployment solves a lot of issues we would normally encounter
Working for an MSP, the simple deployment solves a lot of issues we would normally encounter
Logicmonitor, it just works!
What do you like best about the product?
Out of the box it works really well with minimal tweaking, I really like the custom dashboards that can be created which help us to visualize our systems. It also works very well with when monitoring lots of different environments and the access based role control allows to delegate permissions effectively. The support and training has been very helpful and I've gone on to pass my LMCP exam so I am now a qualified LogicMonitor Expert
What do you dislike about the product?
For a novice it takes a little while to find certain options, like entering usernames and passwords. The reporting function could also do with a little work but nothing major. Overall its a great product that is hard to fault
What problems is the product solving and how is that benefiting you?
We monitor many customers environments as an MSP and it helps is to be proactive rather than reactive. We are monitoring everything in our environment such as servers, network switches, firewalls, routers, VMs, applications, websites, databases. We use it across different systems such as VMware, Hyper-V, Windows Server 2016, Windows Server 2016, Windows Server 2008R2 and also Linux distributions such as Ubuntu, Suse, KDE.
Recommendations to others considering the product:
Use the training resources
Great Monitoring
What do you like best about the product?
I really like the simplicity of LogicMonitor while at the same time you can get really advanced if you need it. Utilizing everything from snmp to powershell to ssh and more
What do you dislike about the product?
Not much but of course there are always small things here and there. The report options could be better for example
What problems is the product solving and how is that benefiting you?
We are an MSP and are able to monitor our customers in separately and also give them access to dashboard for real time statistics
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