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Infrastructure Monitoring and Observability Platform

LogicMonitor

Reviews from AWS customer

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635 reviews
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External reviews are not included in the AWS star rating for the product.

    Erik A.

Nice!

  • March 08, 2017
  • Review provided by G2

What do you like best about the product?
Easy to learn yet powerful under the skin. LogicMonitor really is both for the lazy sysadmin and the Powershell God alike.
What do you dislike about the product?
Its not free. However, you do get awesome support and people who really do seem to care about your deployment.

One huge problem I have with LogicMonitor: once all the other departments saw what we were doing they want their own dashboards, screens, modules, etc. I could hire a Jr. Admin to just do that! We have had to put them off, but they won't be denied forever. I'm going to be creating a whole mess of dashboards!
What problems is the product solving and how is that benefiting you?
Initially it was just for a NOC environment. Now the marketing team wants their own and of course the execs want to know what product is moving and whats the best margin products.

LogicMonitor can do everything you want it to do and more you haven't thought of.
Recommendations to others considering the product:
Just try it out. We have a limited device deployment right now, but as other departments are seeing what we are doing with it, the more they want dashboards made. At this point all we can say is "Its gonna cost your budget, not ours" because we can't monitor any more devices. However, once we spring for the right sized package for our environment, folks will be happy with what LogicMonitor can do.

    Scott P.

Glad we selected LogicMonitor

  • March 08, 2017
  • Review provided by G2

What do you like best about the product?
The simplicity of deployment and time to value. Also the support has been very good as well. I also like the mobile app. Hard to make everything available with such a small amount of real estate on a phone, but the power of what is displayed is very nice. The ability to customize the app and monitor through non-traditional methods is great (not just SNMP, WMI, etc...). Also, the extensible schema allows for data enrichment and the extensibility of functionality and integration with other applications.
What do you dislike about the product?
The new GUI is just "ok". Granted, there's a ton of powerful things you can get out of it. Still easier to navigate than most. More log collection and analytics would be nice.
What problems is the product solving and how is that benefiting you?
Managing multiple client environments with a variety of notification and escalation paths and choices is very powerful.

    Jason S.

Monitoring does not get any easier then this

  • January 20, 2017
  • Review provided by G2

What do you like best about the product?
Ease of use and setup. Almost no manual configuration.
What do you dislike about the product?
Alerting can be cumbersome to figure out.
What problems is the product solving and how is that benefiting you?
Had zero insight into the our environment. No single place to go to figure out what was causing issues or to see if it was running right. After I get Logic Monitor installed the default metrics and alerts gave me a hit list of what to fix.

    Tejas P.

Efficient monitoring

  • September 04, 2016
  • Review provided by G2

What do you like best about the product?
Monitoring of all types. Easy to monitor performance graphs based on roles.
What do you dislike about the product?
Complex UI for new users.
What problems is the product solving and how is that benefiting you?
performance management

    Stephen S.

Monitor ALL THE THINGS!

  • March 21, 2016
  • Review provided by G2

What do you like best about the product?
Everything, the product is great and support is great. It really is the whole package.
What do you dislike about the product?
The new UI, but they are still working on it.
What problems is the product solving and how is that benefiting you?
Monitoring. Issues with monitoring and the constant upkeep of monitoring was made easy when we switched over to Logicmonitor.
Recommendations to others considering the product:
Why have you not already switched? Make your life easier!

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