What do you like best about the product?

I like that Drupal has a lot of flexibility that usually doesn't require custom coding

What do you dislike about the product?

I don't like the complex, nested modules in edit mode. As the page gets more complex, so does the editing, you could get lost in edit mode. I also do not like that there isn't a recyle bin. Once you delete something it's gone forever. Another thing is with the abilty to find and delete files such as pdfs, WORD, EXCEL, etc. If the file is not actively being used on a page, it seems, at least from the end user's interface, that it cannot be deleted. Another thing I dislike is if I have to upload an updated file version of A pdf, i won't be able to keep the same link that people may have bookmarked. It places any files that I upoad into a new directory with the month and year in the folder structure. Other CMS systems I've used I could easily upload and overwrite an existing file and keep the file path the same not breaking the link.

What problems is the product solving and how is that benefiting you?

The CMS of Drupal is a lot better than the one we were previously using. In the past users woudl need to go to an admin to make changes sometimes for small simple changes. Now all users are able to go in and it is easy enough for them to make edits.