Low-code platform has delivered faster patient enrollment and benefit verification workflows
What is our primary use case?
Our organization currently serves multiple pharmaceutical clients, and we design scalable and efficient end-to-end products and services based on web applications using Mendix, a low-code platform tool.
We have created multiple web applications for our pharmaceutical clients, including applications that help patients submit enrollment forms to enter their information and prescription details for ordering glucose monitoring devices or checking their insurance eligibility. We have also built different portals for tender solutions and systems for checking benefits verifications via web applications, including a channel management system and a revenue management system, among others.
What is most valuable?
Mendix is quite comfortable for the team to use, particularly for developers who have worked with low-code platform tools in their past experiences, as it enables integration with many components, including external and internal APIs, PDF generation, Twilio component, and AWS integration. This is one of the key selling points for Mendix, and if developers are seasoned in CSS and UI, they can create a lucrative and user-friendly interface.
The best features Mendix offers in my experience include its readiness to go to market, which reduces the effort and time consumed in developing an application end-to-end. If you have hands-on developers, you can easily have your application ready for business and end users within weeks or months, instead of the typical five to six months that other applications usually take.
What needs improvement?
In every area of technology, there is always room for improvement, and Mendix is no exception. I would highlight some areas for potential improvement, such as the ability to integrate more easily with external databases, which takes a considerable amount of time in Mendix compared to my past experiences. Integration with external databases can be slow, and it burdens queries when trying to pull large datasets, thus slowing down page execution.
Additionally, there are issues with constant values during deployments, where Mendix overwrites values without prior notification, which could result in unwanted changes if post-deployment activities are not monitored. The user interface documentation is clear and easy to understand if developers are skilled enough to handle CSS and configuration, but there are definitely a few enhancements that could be made, such as directly importing CSS files or improving the integration of tools like Cognito forms. The areas I have mentioned regarding external database integration, constant values during deployment, and some aspects of CSS and UI, as well as internal coding, cover my main concerns regarding where Mendix could be improved.
For how long have I used the solution?
I have eight plus years of experience, and I am currently associated with more than six years at Eversana.
Which solution did I use previously and why did I switch?
Before Mendix, we were using another low-code platform tool, and our organization decided to shift to Mendix. During this transition, our capable developers were able to adapt to Mendix easily, and we successfully delivered all of our projects within the defined timeframe, which made clients and stakeholders happy with the timeline and efficiency we achieved during this shift.
What other advice do I have?
For any organization looking to adopt Mendix, I would advise ensuring that their developers are skilled with low-code platform tools, as Mendix is a great platform that allows for the easy creation of high-quality, scalable, reliable, and durable web and mobile applications. It is essential to face challenges in adopting new technologies and conduct out-of-the-box research and development. Mendix is one of the platforms that the industry currently looks to for improvement and efficiency for end users and clients in the future. I would rate this product an eight overall.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Rapid development has transformed how we build internal subscription and integration apps while maintaining transparent pricing and strong support
What is our primary use case?
My main use case for
Mendix is rapid application development, so we develop multiple applications for internal purposes, and we use
Mendix because we can develop it faster than a traditional programming language.
A specific example of an application I've built with Mendix is Subscription Tracker, where the user can get a subscription for a particular charger or manage their subscription.
What is most valuable?
The best features Mendix offers in my experience include that learning Mendix is very easy, the pricing is more transparent and cost-efficient, and Mendix environments are very highly scalable, supporting complex integration and having helpful AI features.
My experience with scalability and complex integrations includes a lot of integration with AWS systems and SAP systems, and I have integrated Mendix with Azure for SSO and the Auth0 system, making these integrations much easier than traditional programming languages. When it comes to scalability, we initially thought our application would require a small environment, but as users started using it, we understood it required more RAM and processing power, and we can scale the environment up or down with just a single click.
One feature I like most in Mendix is the reusable component, as it has its own marketplace where people like us publish widgets that can be used directly inside Mendix just by dragging and dropping it down.
What needs improvement?
Mendix can be improved in that, while it is good at pricing, it lacks a small business budget project for startups wanting to build their portfolio. The company can improve in that perspective, and I would suggest adding multiple language support such as Python or C++.
For how long have I used the solution?
I have been working in my current field for four years.
What do I think about the stability of the solution?
Mendix is stable in my experience, and day by day, the company is improving.
What do I think about the scalability of the solution?
Mendix's scalability is great.
How are customer service and support?
The customer support for Mendix is great; they have SLAs, resolving production issues within minutes, standard support within a day, and low priority issues within three days.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We started with Mendix and did not use a different solution before it; although we reviewed other systems like
OutSystems, we prefer Mendix because it is much easier to learn than
OutSystems and the pricing is more efficient.
How was the initial setup?
I purchased Mendix directly from Mendix.
What about the implementation team?
My company has a business relationship with Mendix beyond being a customer; we are a partner.
What was our ROI?
Since Mendix is a low-code platform, the ROI is significant; we save a lot of money and require fewer people to do an application, reduced to two, which drastically decreases development time because this is not traditional programming; just drag and drop, and we can complete projects that would take years within months.
What's my experience with pricing, setup cost, and licensing?
I do not have much experience with the pricing, setup cost, and licensing because the sales or business team usually handles that, and as a developer, I don't have a clear idea.
Which other solutions did I evaluate?
I evaluated OutSystems before choosing Mendix.
What other advice do I have?
My advice to others looking into using Mendix is simple: just trust it. I give this review an overall rating of 9.
Effortless Learning and Scalability with Reusable Components
What do you like best about the product?
The platform offers an easy learning curve, a highly scalable environment, and the benefit of reusable components.
What do you dislike about the product?
There is a noticeable lack of support for additional programming languages.
What problems is the product solving and how is that benefiting you?
This tool lessens the need for extensive coding, which allows for quicker prototyping and speeds up the development process.
Rapid App Development Made Effortless with Mendix
What do you like best about the product?
The best thing about Mendix is how quickly it allows me to develop and deploy applications with minimal coding. The visual modeling interface is intuitive, making it easy to design complex workflows and business logic without writing everything from scratch. I also appreciate the seamless integration with other systems and cloud platforms, which saves a lot of development time. Collaboration is much easier because business users and developers can work on the same platform, speeding up the overall delivery process.
What do you dislike about the product?
The main downside of Mendix is that the platform can become complex for very large or highly customized applications. While the low-code approach is great for speed, advanced features sometimes require coding knowledge, which can slow down development for non-technical users. Additionally, licensing costs can be high for smaller teams, and performance can be affected if applications are not optimized properly. Some integrations also require extra effort to set up compared to traditional development platforms.
What problems is the product solving and how is that benefiting you?
Mendix helps solve several key business problems, primarily by speeding up application development and improving collaboration between IT and business teams. It allows us to quickly create and deploy applications that automate manual processes, reducing errors and improving efficiency. The low-code platform enables faster prototyping and iteration, which helps address changing business requirements without long development cycles. Additionally, Mendix improves visibility and communication across teams, ensuring that business logic and requirements are accurately reflected in the applications. Overall, it saves time, reduces costs, and allows the organization to respond more quickly to business needs.
Has delivered fast app creation with AI and reduced field engineer visits through smart video solutions
What is our primary use case?
My main use case for Mendix is to create smart applications in a fast way, applications that have integrations, use of AI, custom widgets, and so on. A quick, specific example of an application I've built with Mendix is an application with video calls, which stands out for me, and it's an application that I am really proud about. In this application, we have like two people talking in a video call and then the agent on the other side can take pictures from the user's phone, because the user's used his or her phone to join the call via a Mendix application, and then they talk to each other with a video call, pictures, drawing pictures, that kind of stuff.
What is most valuable?
The best features Mendix offers are easy deployment, fast application creation, easy to build logic, and lots of marketplace modules and components to use in your applications, so you don't have to reinvent the wheel. If you need to eventually customize code, you can do it by using JavaScript and Java, which just make things faster.
Mendix has positively impacted my organization, especially for clients, who are getting lots of benefits, particularly speeding up changes, because they eventually need to change business rules, or they need to change how their business works. Mendix makes sure that happens fast, and about the video call application I created, they now speed up their customer service by having that video call feature, meaning they don't really need to send engineers physically to the client's location to see what's going on. All they need to do is do a video call, take a few pictures remotely, and that's it. No need to drive, no need to spend fuel, money with the engineers' location relocation; saving money is the most valuable thing.
After implementing Mendix, they reduced by 98% the engineers' relocation, as 98% of the cases are now being done by video calls instead of in-person appointments, which says a lot, even though the company didn't provide any numbers on how much is saved.
What needs improvement?
It would be great for AI in Mendix to read my whole project and understand the whole business, so all I need to do is ask, hey, what does this button do, and why is that button there? AI could answer me why we have that button, and what that button does. I know that this is something in progress by Mendix; eventually, we will get that feature, but this is something that we definitely need because new developers that join a project might struggle to understand the whole business, especially in complex applications. I chose eight instead of a higher or lower number because Mendix would be a 10 if we have the feature that I just mentioned, like asking why that button is there and getting a clear answer about its business purpose. It would also be a 10 if we have a faster Studio Pro, like not taking too much time to process things, especially when projects are too large; those two aspects would make it a 10 for me.
For how long have I used the solution?
I have been using Mendix for the last eight years.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
You can scale Mendix using a private cloud, but if you want to scale it to a bigger instance, you have to contact a Mendix partner or the same Mendix partner that sold you the license.
How are customer service and support?
Customer support for Mendix is very good; we open a ticket, and they answer, of course depending on your plan, but it's very useful. I would rate customer support a nine.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Before Mendix, I used to be a high-code developer, so I didn't really use a platform or solution; I coded with React, Node.js, MongoDB, which aren't actually platforms but open-source solutions.
How was the initial setup?
In the project that I'm working with, we are using the Mendix Cloud and with just a few clicks, we can deploy the application acceptance or production, which has made my work easier and more efficient because I don't really need to understand how DevOps works. I don't need to understand Kubernetes or Docker. All I need to do is to build my app and deploy it by just doing a few clicks. About the speed of development of app creation, I think it's just a matter of open Studio Pro, create the app, do all the pages logic we need, and then push to the point. So that's pretty much it.
What about the implementation team?
My company has a business relationship with Mendix as a partner, specifically an official partner.
What's my experience with pricing, setup cost, and licensing?
Not much about pricing, as it's something that you have to reach a Mendix vendor to see what the possibilities are. From the pricing shown on the Mendix webpage, we have a basic package where you pay 60 Euros a month for five users and 10 Euros per additional user. This is all I know about pricing, but for a different size of Mendix Cloud, you have to consult an official Mendix vendor or partner.
Which other solutions did I evaluate?
I evaluated OutSystems before choosing Mendix.
What other advice do I have?
Right now, I'm working with AI, which is pretty new to me, but I'm learning a lot and Mendix makes sure we can use AI in a very smart and fast way by using the platform. My advice for others looking into using Mendix is to start with the basics; don't get rushed. Things will come up eventually and always ask for help. There are forums and lots of communities; you're not alone. It's a great platform to learn a lot and make a lot of money with it, so keep it going. The review rating for Mendix is 8.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Great software
What do you like best about the product?
Mendix is a great piece of software. It makes the creation of applications so much easier than with other tools. And the security features causes your app to always be secure, which is of course also great.
What do you dislike about the product?
It's a bit expensive so I don't think it's always profitable to use Mendix for B2C apps for example
What problems is the product solving and how is that benefiting you?
Create applications fast and secure
My Mendix review
What do you like best about the product?
What I like best about the Mendix platform is that it accelerates the speed of software development.
What do you dislike about the product?
One of the things that I dislike about the Mendix platform is inability to run asynchronous operations efficiently and effectively. It's possible, I'll grant Mendix that, but I do think that there's a lot to improve to make it useful in production environment.
What problems is the product solving and how is that benefiting you?
I'm predominantly solving business problems for client organizations. What we typically see is where an organization will typically or actually have a spreadsheet to administer some information, manage it and draw insights from it. We can do it better, more effectively and more user friendly than a canvas of rows, columns and cells. This is benefitting me in the sense that I get to solve these issues.
Accessible way to become a developer
What do you like best about the product?
I like how it allows people who do not necessarily have knowledge and skills to be working in web development, to still participate and learn the necessary skills and gain the necessary knowledge.
What do you dislike about the product?
It is low-code, which is nice for the reasons described above but also means there sometimes are limitations that are difficult to work around.
What problems is the product solving and how is that benefiting you?
It allows relatively fast development, which benefits the organisation works for of course.
Supports fast and secure enterprise process automation
What is our primary use case?
My main use case with Mendix is building enterprise applications that automate and standardize business processes, with a focus on speed, reliability, and secure delivery.
I built an internal management app using Mendix where employees could register tasks, track approvals, and generate status reports.
Besides workflow and task management apps, I've also used Mendix for reporting dashboards and process automation tools.
What is most valuable?
The best features Mendix offers in my experience are fast development speed and strong security for enterprise apps.
The development speed of Mendix stands out mainly because of the visual modeling tools and reusable components, which reduce repetitive work and accelerate delivery. For security, I value the built-in authentication, role-based access control, and data protection features, which make enterprise apps safer without needing heavy custom setup.
I'd highlight Mendix's integration options, which make it easy to connect with APIs and external systems. Also, the mobile capabilities are helpful for quick cross-platform delivery, even though native customization has some limits.
Mendix has sped up delivery for my clients, especially for repetitive or standardized business processes. It also improved reliability and security, reduced manual errors, and enabled faster deployment of internal tools and dashboards.
On a recent project, using Mendix cut development time by about 40-50% compared to traditional coding for a workflow app.
What needs improvement?
Mendix could improve in customization and UI, UX flexibility, native mobile development, and agile tooling for developers.
I've noticed that longer processes can be hard to read and maintain, and some UI, UX adjustments are restrictive.
For how long have I used the solution?
I have been using Mendix for four months.
What do I think about the stability of the solution?
Mendix has been stable in my experience, with reliable performance for enterprise applications and minimal downtime or critical issues.
What do I think about the scalability of the solution?
Mendix scales well for enterprise applications.
How are customer service and support?
I have interacted with Mendix support when I needed help.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I previously used traditional coding with JavaScript and Java for enterprise apps. I switched to Mendix for faster development, standardized processes, and easier integration in business applications.
What was our ROI?
I see a fair return on investment using Mendix.
I believe it's an average return. It's worth it for the agility and the patricity, but nothing that's very different from any other low-code platform, in my opinion.
Which other solutions did I evaluate?
I evaluated OutSystems and Microsoft Power Apps before choosing Mendix, mainly comparing speed, integration capabilities, and suitability for enterprise applications.
What other advice do I have?
I would advise others to use Mendix for standardized business applications where speed and security are priorities, but be aware of its limitations in UI/UX customization and native development.
Mendix is excellent for rapid, secure enterprise app development, but improving UI/UX flexibility, native integration, and developer tooling would make it even stronger.
My overall rating for Mendix is 5 out of 10.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
