What do you like best about the product?

We integrated watsonx.ai together with the Build lab team into one of our own applications. The implementation itself took less than a day and we received a full manual on how to do it again ourselves later. Our customers are also very happy with this integration we now provide as it easily matches on the services we already deliver. As it was built with the build lab, we received a lot of support and know who to contact for future developments.

What do you dislike about the product?

It is a big product and cannot be easily used outside of an IBM container. Our main focus is on prem work so this is usually our struggle point.

What problems is the product solving and how is that benefiting you?

A self created RAG solution for government entities that cannot use chatgpt.