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Reviews from AWS customer

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135 reviews
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External reviews are not included in the AWS star rating for the product.


    Joshua H.

Watson AI is opening the door to the next phase.

  • October 08, 2025
  • Review provided by G2

What do you like best about the product?
The ease of use and how it brings everything together
What do you dislike about the product?
The limitations you get depending on the account you have.
What problems is the product solving and how is that benefiting you?
Improving how user interact with receiving healthcare answers


    Automotive

IBM WatsonX

  • October 08, 2025
  • Review provided by G2

What do you like best about the product?
As a user, I find WatsonX easy to use and quite intuitive. It fulfills all the requirements I have for it.
What do you dislike about the product?
As someone who was not initially familiar with systems like watson, I found it somewhat challenging to get started. However, this difficulty may have been due to my limited access to guides and user manuals at the time.
What problems is the product solving and how is that benefiting you?
Within our team, we incorporate Watsonx.ai's trained LLMs into our development life cycle, primarily utilizing it as an advisor or in a role similar to that of an intern for our developers.


    Juan Diego V.

Watsonx.ai Models

  • October 07, 2025
  • Review provided by G2

What do you like best about the product?
I like this product because it offers a wide range of specialized LLM models. Granite is a strong option, and there are many alternatives available as well.
What do you dislike about the product?
I’m disappointed that there aren’t many LLM models available in Spanish, and I also find that the accuracy is not very good.
What problems is the product solving and how is that benefiting you?
Its ideal for create agents and conversational solutions or clasificators systems


    Kariann D.

Easy no-code starting

  • October 07, 2025
  • Review provided by G2

What do you like best about the product?
Using of the IBM watsonx.ai is very to use as a non coder. A lot of things are easy to adjust, and/or change. The use of implementation is very easy.
What do you dislike about the product?
To use it fully correctly you need to be able to understand coding. As someone who is not able to do that, I am not able to use this all by myself. I need to contact customer support.
What problems is the product solving and how is that benefiting you?
RAG solution on unstructured content.


    Josue A.

Watson AI Review

  • October 07, 2025
  • Review provided by G2

What do you like best about the product?
Up to date with other AI, we used it for work and check on documentation
What do you dislike about the product?
Sometimes there is a problem with how to recognize some of our documentation and doesn't give the correct answer
What problems is the product solving and how is that benefiting you?
How we can develop and deploy an AI in our respective area and how well can it help us build the next big thing


    amit b.

IBM's WatsonX.ai Review

  • October 07, 2025
  • Review provided by G2

What do you like best about the product?
UI is user friendly, api integration and supporting major LLM models
What do you dislike about the product?
Assets and data bases handling could be better. sometime its difficilt to find those resources.
What problems is the product solving and how is that benefiting you?
Creating AI agents to automate operations process, like mop validation, mop to code generation


    Mark D.

Watsonx AI Review

  • October 07, 2025
  • Review provided by G2

What do you like best about the product?
I like the ability to type in your own system instructions and tap into several LLMs
What do you dislike about the product?
Wish there were more AI models we could tap into in Prompt Lab
What problems is the product solving and how is that benefiting you?
Solving generative AI and model governance


    Dream F.

Scaling and Collaborating with Watsonx

  • October 07, 2025
  • Review provided by G2

What do you like best about the product?
The product has supported my organization as an IBM Partner scaling and being introduced to organizations to discuss AI Adoption. Our team at CrossRoads IT Group are ALL IN with Watsonx.
What do you dislike about the product?
I cannot say I dislike anything about the product. We would like additional demos and use cases to really get the customer to engage for a better experienc.e
What problems is the product solving and how is that benefiting you?
Assisting businesses address low hanging fruit in their organization, incorporating in HR systems and adopting a more efficient way of doing business. It is not able reducing staff but enabling staff to be their BEST and execute with the greatest efficiency.


    Information Technology and Services

Not yet implemented but excited to use!

  • October 07, 2025
  • Review provided by G2

What do you like best about the product?
We will use watsonx.ai to make smarter workforce decisions, staffing needs, and repetitive tasks
What do you dislike about the product?
Not yet used! I have not implemented or reselled this product yet
What problems is the product solving and how is that benefiting you?
Not yet used


    Roni N.

Seamless integrations and implementations

  • October 06, 2025
  • Review provided by G2

What do you like best about the product?
This system is user-friendly and offers flexibility when it comes to implementing the AI solutions and agents I need.
What do you dislike about the product?
We ran out of credits on our current plan, so we can't keep using it.
What problems is the product solving and how is that benefiting you?
We developed agents designed to assist in building chatbots that support first responders during natural disasters. This project was part of the IBM Hackathon challenge.