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135 reviews
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External reviews are not included in the AWS star rating for the product.


    Hunter P.

Low Code Friendly!

  • October 06, 2025
  • Review provided by G2

What do you like best about the product?
As a low-code developer, I found it incredibly refreshing to be able to simply plug and play to build my own AI agent. The user interface was very intuitive, making the process smooth and accessible. Additionally, the training videos were so clear and helpful that even someone with beginner-level skills could create an agent with real impact.
What do you dislike about the product?
I have nothing negative to say about this.
What problems is the product solving and how is that benefiting you?
It's great to be able to develop intelligent solutions without needing to be an expert in computer science!


    Klaudiusz K.

I am using it to build my own model and agents

  • October 06, 2025
  • Review provided by G2

What do you like best about the product?
easy to use, easy to start using. Good manuals.
What do you dislike about the product?
Good is documentation, bad sometimes I am lacking real life examples of usage
What problems is the product solving and how is that benefiting you?
help support in Life cycle managemnt on zos systm.


    Paul B.

Architect and designer in MSP space

  • October 06, 2025
  • Review provided by G2

What do you like best about the product?
Ability to use large data pools. On prem and cloud options. Able to support multiple agents
What do you dislike about the product?
Tying it into the Z systems needs streamlined
What problems is the product solving and how is that benefiting you?
Speed to ingest modules


    Dr. Giulia S.

Enterprise solutions that can scale with security

  • October 02, 2025
  • Review provided by G2

What do you like best about the product?
This is a professional tech stack that allows experimentation with various open-source models and their implementation within enterprise architecture using low-code and no-code methods. It offers impressive scalability features and integrates seamlessly with datalake house solutions and wx governance infrastructure for MLOps.
What do you dislike about the product?
Installation costs can be high, this should be considered in the budget.
What problems is the product solving and how is that benefiting you?
One common use case is generating automatic email replies, where an LLM creates the content.


    Piyush T.

A Comprehensive and Reliable AI Platform

  • July 31, 2025
  • Review provided by G2

What do you like best about the product?
I’m really impressed by Watsonx.ai—especially its multi-cloud deployment feature, which makes it easy to use across different cloud platforms. It’s user-friendly, reliable, and the customer support is great. It’s also a transparent and trustworthy AI platform, ideal for businesses.
What do you dislike about the product?
So far, everything on the platform has met our expectations. Since it offers many features, we're still exploring and learning with the help of the support team to fully master it.
What problems is the product solving and how is that benefiting you?
IBM watsonx.ai helps me build and manage AI models faster and more efficiently, with transparency and control. As a marketing agency owner, I’m using it to create a custom AI model focused on copywriting—so I can get better results, work faster.


    Ankit S.

watsonx.ai really stands out when it comes to reliability, security, and handling sensitive data.

  • July 25, 2025
  • Review provided by G2

What do you like best about the product?
Ability to fine-tune foundation models or integrate external models using Prompt Lab is a great plus.
What do you dislike about the product?
Hard to estimate costs upfront without engaging IBM sales for a full breakdown.
What problems is the product solving and how is that benefiting you?
For us, this means we can focus more on solving business problems without worrying about security risks or compliance issues, which is a big win in regulated industries


    Swapnil G.

Seamless Work. Effortless Deployment. Total Freedom.

  • July 25, 2025
  • Review provided by G2

What do you like best about the product?
it empowers teams to build and scale AI with confidence. Its combination of open-source flexibility, enterprise-grade governance, and built-in foundation models makes it incredibly powerful for real-world AI development.
What do you dislike about the product?
While IBM watsonx.ai offers a strong platform for building and scaling AI, there are a few areas that could be improved. The learning curve can be steep for new users unfamiliar with IBM’s ecosystem, and some documentation could be more detailed, especially when it comes to advanced integrations or model fine-tuning workflows.
What problems is the product solving and how is that benefiting you?
watsonx.ai makes it easier to experiment with foundation models, fine-tune them on custom data, and deploy with confidence—all within a secure, compliant framework. The built-in governance and monitoring tools ensure that AI projects align with business goals and ethical standards


    Shubham M.

great to use

  • July 23, 2025
  • Review provided by G2

What do you like best about the product?
answers quesitons while keeping the context.
What do you dislike about the product?
looks good to me so far. didn't really find any issues.
What problems is the product solving and how is that benefiting you?
takes less amount of time to do my things


    Denitsa D.

Creating an AI Agent

  • July 22, 2025
  • Review provided by G2

What do you like best about the product?
IBM watsonx.ai is an easy-to-use platform for building AI and machine learning models. What I like most about it is how it brings everything together in one place — from training models to testing and deploying them. It supports both traditional machine learning and modern AI models like large language models, so you can work on a wide range of projects. You can use IBM’s models or bring your own, which gives you a lot of flexibility. The interface is clean and well-organized, so it’s easy to get started even if you’re not a technical expert. It also connects well with other IBM tools like watsonx.data and watsonx.governance, which makes managing data and keeping your AI projects compliant a lot simpler. The customer support is incredibly efficient and I feel like I can rely on it, because it is fast. My goal is to create an AI Agent with it, which uses RAG and other tools and it was very easy to understand how the tools work. Overall, I really appreciate how watsonx.ai helps streamline the whole AI development process without feeling too complex or overwhelming.
What do you dislike about the product?
Sometimes, the platform can feel a bit slow, especially when handling large datasets or switching between tools. The user interface, although clean, can be a little overwhelming at first because there are so many options and settings to learn.
What problems is the product solving and how is that benefiting you?
IBM watsonx.ai helps solve a big problem many teams face: how to build, train, and manage AI models in one place. Before, this often meant using different tools for data prep, model building, testing, and deployment — which was time-consuming and complicated. With watsonx.ai, everything is connected. It saves time by letting me work on models from start to finish without jumping between platforms. It also helps with managing data securely and tracking model performance, which is really important when building reliable AI systems. Another big benefit is that it supports large language models, so I can experiment with advanced AI features like chatbots, text analysis, and summarization — all within the same environment. Plus, the platform’s integration with IBM’s governance tools helps ensure that the models are built ethically and responsibly, which is a huge plus in enterprise settings.


    Banking

Watsonx.ai Platform reviwe

  • July 22, 2025
  • Review provided by G2

What do you like best about the product?
For me the pros of the watsonx.ai are:

- End-to-end ML/LLM lifecycle in one place;
- Seamless integration with IBM ecosystem;
- Support for open-source + proprietary models;
- Prompt Lab and Visual Builder;
- Granular access control & responsible AI.
What do you dislike about the product?
And now, about the cons of the watsonx.ai are:

- Clunky, dated UI experience;
- Slow responsiveness and limited real-time feedback;
- Not beginner-friendly;
- Limited real-time collaboration.
What problems is the product solving and how is that benefiting you?
It's been helping me with ML projects, supporting the full lifecycle: data ingestion and preprocessing, exploratory data analysis, model training and etc...Some problems that I felt using are: as mentioned early, the steep learning curve and platform complexity and the slow performance for larger datasets.