New Relic Infrastructure agent
New RelicReviews from AWS customer
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All-in-One Monitoring Powerhouse with Deep Insights
What do you like best about the product?
I like New Relic's ability to bring everything into one unified observability platform with real-time dashboards, distributed tracing, and seamless integration. It helps our DevOps team detect anomalies early and reduce downtime. The customizable and intuitive dashboards make it easier to stay ahead of issues. We also benefit from the improved visibility across our application and infrastructure, stronger distributed tracing, and deep insights that enhance collaboration between teams. Integration with tools like Slack and AWS makes monitoring seamless and quickly becomes a part of our daily workflow. I appreciate the straightforward initial setup, supported by clear documentation that allows for smooth integration.
What do you dislike about the product?
New Relic is great overall, but the pricing can get expensive as usage grows, and the interface can feel overwhelming at first with its many features. Some advanced tools like NRQL queries have a steep learning curve, and occasional delays in data updates mean monitoring isn't always perfectly real-time.
What problems is the product solving and how is that benefiting you?
We use New Relic to monitor cloud-based services and performance, detect anomalies early, and reduce downtime. It improves performance visibility, helps track application health, reduces resolution time, and offers customizable dashboards and alerts for proactive issue management.
Powerful APM Tool with Exceptional UI and Dashboard Features
What do you like best about the product?
I really loved the UI and enhanced UI capabilities. Like i can get all infra related dashboards, logs, metrics, traces. A very powerful APM tool and specially the NRQL
What do you dislike about the product?
As a new user sometime it gets difficult to get adjusted because of so much features. Learning NRQL take some time. But since AI is booming that issue is also getting eliminated
What problems is the product solving and how is that benefiting you?
It really does help me track down the issues of my AWS services and my domain related hits.
Outstanding Full-Stack Monitoring
What do you like best about the product?
What I like best about New Relic is the complete end to end visibility it provides. It shows exactly how both the front end and backend programming, and the detailed insights like transaction traces, slow API breakdowns, and real user browser monitoring make identifying and fixing issues faster.
What do you dislike about the product?
What I dislike about New Relic is that the platform can feel overwhelming at first
because of the many features and dashboards. Some integrations require extra setup effort, and navigating logs, metrics, and traces is not always as smooth as it could be. And also the cost can increase quickly as data volume grows
because of the many features and dashboards. Some integrations require extra setup effort, and navigating logs, metrics, and traces is not always as smooth as it could be. And also the cost can increase quickly as data volume grows
What problems is the product solving and how is that benefiting you?
New Relic helps me quickly identify performance bottlenecks across both the front end and backend. It pinpoints slow Apis, heavy database queries, JavaScript errors and real user experience issues. This end to end visibility reduces debugging time, improves application reliability, and allows us to proactively address problems before they impact users.
Powerful Observability Tool That Boosts Reliability and Speeds Troubleshooting
What do you like best about the product?
What I like most about New Relic is how it brings everything I need into one place. Instead of jumping between separate tools for logs, metrics, traces, and performance data, New Relic gives me a single dashboard that shows the full picture.It’s clean, intuitive, and the visualisations are easy to understand
What do you dislike about the product?
While I really like New Relic, there are a few things that can be frustrating at times. First, it can get expensive, especially as you scale up and start monitoring more hosts, containers, or services. The pricing model isn’t always predictable, and sometimes small changes in usage can lead to higher bills than expected.
What problems is the product solving and how is that benefiting you?
it’s really hard to know where bottlenecks or errors are happening. New Relic solves this by giving a single pane of glass to monitor applications, servers, databases, and even user experience in real-time.Another problem it addresses is proactive monitoring.This has helped us improve reliability, reduce downtime, and ensure a smoother experience for our customers.
Excellent Monitoring and Alerting Tool for Applications
What do you like best about the product?
This tool assists in monitoring the application, allows for sharing alerts, and supports the creation of funnels.
What do you dislike about the product?
I was not able to make full use of the feature after installing the New Relic agent on my .NET-based Windows application.
What problems is the product solving and how is that benefiting you?
This tool assists in monitoring the application, allows for sharing alerts, and supports the creation of funnels.
Exceptional Visibility and Real-Time Insights with New Relic
What do you like best about the product?
New Relic provides exceptional visibility into application performance with an intuitive UI and powerful dashboards. I like how easy it is to identify bottlenecks, trace issues to specific services, and get actionable insights in real time. It genuinely helps improve system reliability and developer productivity.
What do you dislike about the product?
There is a slight learning curve when exploring advanced capabilities, and some settings feel complex initially. However, once you understand the structure, it becomes very powerful.
What problems is the product solving and how is that benefiting you?
New Relic solves the complexity of monitoring microservices, tracing requests across services, and identifying bottlenecks in real time. It helps us detect slow transactions, memory/CPU spikes, and root causes of performance issues far more quickly than manual debugging. With powerful dashboards, alerts, and APM visibility, it reduces MTTR, prevents customer-impacting incidents, and improves overall application stability and team productivity.
Comprehensive Observability with Real-Time Insights
What do you like best about the product?
I like New Relic for the level of visibility it provides across the entire stack. It integrates application performance, logs, traces, and infrastructure metrics into one unified view, making it easy to understand how different components interact. The distributed tracing feature is particularly useful because it allows me to follow a request across multiple services, speeding up troubleshooting significantly. I also appreciate the alerting and dashboards, which are flexible and easy to customize, helping teams stay proactive instead of reactive.
What do you dislike about the product?
What could be improved in New Relic is the overall complexity of the platform—there’s a learning curve, especially when setting up custom dashboards, alerts, or distributed tracing for large microservice environments. Some features feel a bit scattered across different sections, which can make navigation less intuitive. In addition, the pricing can become high as data ingestion grows, so more flexible or predictable pricing models would make it easier to scale without constantly worrying about cost.
What problems is the product solving and how is that benefiting you?
I use New Relic to monitor application performance, track errors, and understand system behavior in real time. It helps me identify bottlenecks, resolve issues faster, and catch anomalies early. Dashboards and alerts keep our services stable and reliable.
Streamlined Log Management with Advanced Insights
What do you like best about the product?
I like New Relic's powerful, centralized visibility across logs and system performance in a single dashboard. The real-time search and filter capabilities make troubleshooting fast and efficient. I appreciate the reliable alerting and notification system, which helps catch issues proactively before they escalate. The intuitive UI and customizable dashboards provide detailed insights into application and infrastructure behavior. Overall, it simplifies monitoring, improves response time during incidents, and gives confidence in system stability.
What do you dislike about the product?
One of the main areas for improvement is cost, especially as log volume and data ingestion grow—it can become expensive at scale. Sometimes the query language and advanced configurations have a learning curve, which can slow down new users initially. We’ve also noticed that log ingestion latency can occasionally impact real-time debugging during peak loads. Additionally, while the UI is powerful, it can feel slightly overwhelming due to the number of features and options available.
What problems is the product solving and how is that benefiting you?
I use New Relic for centralizing logs from multiple servers, making real-time log analysis easy. It speeds up troubleshooting, reduces downtime, and improves system observability. It provides proactive alerts, enhances operational efficiency, and eliminates guesswork from debugging.
Unified Observability Platform That Elevates Monitoring
What do you like best about the product?
New Relic offers a genuinely unified observability experience by combining APM, logs, metrics, traces, and infrastructure monitoring within one platform.
What do you dislike about the product?
As data ingestion increases, costs can rise quickly, which makes it challenging to accurately predict budgets.
What problems is the product solving and how is that benefiting you?
New Relic helps us address the core challenges of monitoring complex, distributed applications by giving us full visibility across services, infrastructure, logs, and user experience in one place.
Comprehensive Observability and Real-Time Insights Made Easy
What do you like best about the product?
New Relic stands out for its comprehensive observability capabilities and intuitive user interface. The platform provides deep insights into application performance, infrastructure health, and user experience, all in one place. I particularly appreciate its real-time monitoring and alerting, which helps teams detect and resolve issues before they impact end users.
What do you dislike about the product?
While New Relic offers powerful observability features, there are a few areas that could be improved. The pricing model can become expensive for organizations with high data volumes or multiple users, as costs scale quickly with ingestion and retention. Additionally, data retention beyond the default period often incurs extra charges, which can be limiting for teams that need long-term historical analysis.
What problems is the product solving and how is that benefiting you?
New Relic helps solve the challenge of end-to-end visibility across complex application environments. In modern distributed systems, it’s easy for performance issues to go unnoticed until they impact users. New Relic addresses this by providing real-time monitoring, distributed tracing, and detailed error analytics, which allow us to quickly identify bottlenecks and resolve issues before they escalate.
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