New Relic Infrastructure agent
New RelicReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
529 reviews
from
External reviews are not included in the AWS star rating for the product.
Front end monitoring and graphql
What do you like best about the product?
I use GraphQL for querying data and monitoring applications. It provides a flexible way to request exactly the information I need, which makes managing and observing app data more efficient.
What do you dislike about the product?
Sometimes, after data is ingested, I am not able to query it properly for metrics, logs, or replays.
What problems is the product solving and how is that benefiting you?
This tool provides effective front-end monitoring, capturing JavaScript errors, AJAX requests, and web vitals. It helps me keep track of important metrics and issues that can affect user experience on the site.
Real time data provider with best quality work
What do you like best about the product?
New relic is provides real time data that important for our business purpose
What do you dislike about the product?
Cost management and sometimes its hard to get new things
What problems is the product solving and how is that benefiting you?
New relic is gives logs , java error, helps for real time data, Http response code . that important things for us.
My review on New Relic
What do you like best about the product?
New Relic has a huge number of features that help with monitoring the environments.
What do you dislike about the product?
I observed some limitations with the IBM MQ integration, particularly when handling a large volume of data. The system restricted the number of queue managers that appeared on the dashboard, which caused some issues for me.
What problems is the product solving and how is that benefiting you?
New is providing alerts for Performance/Synthetics and Errors in the logs, which enables us to quickly identify and address issues as they arise.
Reliable observability suite for modern monitoring needs
What do you like best about the product?
New Relic delivers real-time and in-depth monitoring across our entire technology stack, making it easy to visualize application and infrastructure health through highly customizable dashboards. The anomaly detection and automated alerts help proactively resolve issues before they impact end users, and integrations with other tools are quick to set up. Overall, New Relic enables fast, data-driven decisions and reduces manual troubleshooting by providing actionable insights.
What do you dislike about the product?
The platform has a learning curve, especially when using advanced features like distributed tracing and custom dashboards, which can require additional training for new users. The pricing model is sometimes confusing, with separate charges for different modules and data limits, so it’s important to monitor usage and understand the billing details. Documentation updates can lag behind new feature releases, leading to occasional onboarding challenges.
What problems is the product solving and how is that benefiting you?
New Relic is helping us address several key challenges related to performance monitoring, incident troubleshooting, and maintaining a superior customer experience across large-scale cloud applications.
Using New Relic, our teams can proactively monitor application and infrastructure health to quickly identify performance bottlenecks and anomalies before they impact customers. For example, real-time tracking of transactions—like order processing or checkout flows—helps pinpoint slow queries and resource-intensive processes, enabling engineers to optimize code and system resources for a seamless user experience.
The ability to visualize dependencies, receive automated alerts, and drill down into incidents with distributed tracing drastically reduces investigation times and minimizes downtime for Commerce and Experience Manager platforms. This comprehensive observability ensures that service reliability and scalability goals are met while empowering teams to deliver quality software and new features faster, directly benefiting both the business and its customers
Using New Relic, our teams can proactively monitor application and infrastructure health to quickly identify performance bottlenecks and anomalies before they impact customers. For example, real-time tracking of transactions—like order processing or checkout flows—helps pinpoint slow queries and resource-intensive processes, enabling engineers to optimize code and system resources for a seamless user experience.
The ability to visualize dependencies, receive automated alerts, and drill down into incidents with distributed tracing drastically reduces investigation times and minimizes downtime for Commerce and Experience Manager platforms. This comprehensive observability ensures that service reliability and scalability goals are met while empowering teams to deliver quality software and new features faster, directly benefiting both the business and its customers
A Game-Changer for Application Performance Monitoring
What do you like best about the product?
The dashboards are excellent real-time observability across applications, infrastructure, logs and traces all in one unified platform makes diagnosing issue much faster.
Alerting system is robust and proactive, when something goes wrong or a metric crosses a threshold, I get notified quickly, which helps prevent downtime.
Deep integration works well with many languages, cloud services, and platforms which is helpful in polyglot environment.
Alerting system is robust and proactive, when something goes wrong or a metric crosses a threshold, I get notified quickly, which helps prevent downtime.
Deep integration works well with many languages, cloud services, and platforms which is helpful in polyglot environment.
What do you dislike about the product?
Learning curve is steep for new users, especially those without deep experience in observability or monitoring tools, it can be overwhelming to set up all the agents, decide what metrics to collect, build dashboards.
As usage grows (more hosts, more data ingested , more retention), the cost can escalate and pricing tiers or billing can become confusing.
As usage grows (more hosts, more data ingested , more retention), the cost can escalate and pricing tiers or billing can become confusing.
What problems is the product solving and how is that benefiting you?
New Relic helps us monitor our entire application and infrastructure in real time.
It quickly alerts us when something goes wrong like a sudden spike in errors or slow response times, so we can fix issue before users are affected.
It also gives deep insights into performance bottlenecks, database queries and API latency, which helps our team optimize code and improve system reliability.
overall, it saves us hours in troubleshooting and makes our apps run smoother and faster.
It quickly alerts us when something goes wrong like a sudden spike in errors or slow response times, so we can fix issue before users are affected.
It also gives deep insights into performance bottlenecks, database queries and API latency, which helps our team optimize code and improve system reliability.
overall, it saves us hours in troubleshooting and makes our apps run smoother and faster.
Proactive and Powerfull Monitoring Tool
What do you like best about the product?
This is a proactive and powerful platform that incorporates artificial intelligence.
What do you dislike about the product?
The cost of the solution is higher than expected.
What problems is the product solving and how is that benefiting you?
Visibility, agility, and efficiency are the key aspects I value most.
Great for infra monitoring
What do you like best about the product?
new relic interface is pretty user friendly
What do you dislike about the product?
sometimes nrql its kinda difficult to understand or to create query’s
What problems is the product solving and how is that benefiting you?
we have a lot of IIS applications and we use APM to find the main bottleneck
New Relic : Application Monitoring Made Easy
What do you like best about the product?
The best thing about new relic is its real time monitoring and detailed analysis and alerting system which comes under a single dashboard made easy to use and reliable.
What do you dislike about the product?
For small business company the pricing is little expensive and as a beginner it is to complex and overwhelmed to handle.
What problems is the product solving and how is that benefiting you?
By using New Relic, it solves the problems like performance monitoring and error detection which helps our organization to work easily and resolve the errors more faster.
Lifeline APM
What do you like best about the product?
Best tool to monitor and save production environments
What do you dislike about the product?
Heap, throughput every metrics help me to take precautions to make our system up and healthy
What problems is the product solving and how is that benefiting you?
I acn check the throughput using that I cam scale up and down my resources
Excellent App Monitoring Tool
What do you like best about the product?
The ruby agent we use in our application collects useful traces, and the configurability of the agent as a whole allow us to ID and highlight errors or issues we observe. The web UI performance is acceptable, and allows us to view traces/transactions and aggregate data in useful ways for us.
What do you dislike about the product?
Honestly, the tool is excellent, and the price reflects its dominance. I wish it was an easier sell internally to continue with NR because periodically it comes up in our cost saving discussions.
What problems is the product solving and how is that benefiting you?
New Relic gives us excellent observability to our application and behavior. The alerting helps us ID issues as they occur and respond to them in a timely fashion.
showing 21 - 30