Excellent at handling data and turning it into powerful analysis and business tools
What do you like best about the product?
PeakAI are totally unphased by large amounts of complex data. They can quickly make sense of it, and have creative and helpful ways to visualise results. They understand the underlying business processes and questions, and so can make the results relevant and actionable.
What do you dislike about the product?
Over the months, we refined our way of working together, to make sure we reviewed frequently how work was progressing - early on, we were sometimes slightly at cross-purposes, where PeakAI produced results which didn't directly answer the business's questions. We're now working together very effectively, to get the best out of Peak's technical expertise and the client's knowledge of their business and its issues.
What problems is the product solving and how is that benefiting you?
We have examined stock availability and how best to deploy stock for maximum customer service without increasing stock levels. We are looking at how to reduce unnecessary stock movements to maintain availability as efficiently as possible. Vehicle utilisation is another focus, where we can identify surplus vehicles which can either be removed or moved to locations short of vehicles. We are also modelling other distribution network options.
Recommendations to others considering the product:
Ensure you define the questions/requirements clearly. Meet/WebEx regularly, to ensure work-in-progress is reviewed and discussed frequently.
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