A fantastic product of receiving calls from our external clients
What do you like best about the product?
What I liked the most is that it is easy to use and allows you to control the call volume and is great for calls and just makes it easy to receive calls and also the control panel is good and data analysis on top of that to keep track of login.
What do you dislike about the product?
Some functions are somewhat confusing due to lack of documentation and training.
What problems is the product solving and how is that benefiting you?
We use it mainly for calls and having a main channel for our customers, besides that, contact entry, voice analytics and obtaining valuable information and facilitates the creation of contacts and is extremely useful and ends ups solving many problems.
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