NICE CXone
What do you like best about the product?
Web-based application allows for quick updates and ease of use and versatility.
What do you dislike about the product?
Web-based application can cause unexpected effects such as audio disconnects.
What problems is the product solving and how is that benefiting you?
The ability to route and answer phone calls in a timely manner. This allows us to provide the best possible service to our members.
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