Platform that facilitates work on calls
What do you like best about the product?
I really liked this service, especially the voice recognition, the calls are faster and we can manage our time. I also like how easy it is to modify and use the supervisor console.
What do you dislike about the product?
It needs to improve the responses to make them faster. But the rest works well.
What problems is the product solving and how is that benefiting you?
It is ideal for calls because it just makes the job simpler to receive calls and transfer to the right departments and allows us to measure activities and this solves problems.
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