Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
reliable and innovative solutions worth recommending
What do you like best about the product?
I’ve tried using Khoros for some time now and I have to admit that I am really impressed. They pay attention to every detail and they are extremely committed to ensuring their customers are satisfied. Whether it’s the quick responses or innovative ideas or the warmth of everyone at work there; Khoros has never failed my expectations. If you want a reliable solution that works then I would advise for you try them out. By the way all my friends and colleagues will be aware about Khoros soon enough because of this!
What do you dislike about the product?
I do not have any specific specific dislikes regarding photos services as far as I know, it was quite concise and precise
What problems is the product solving and how is that benefiting you?
chorus services solve the problem of inefficiency and lack of charity in our workflow by providing stringent solution and clear communication. This benefit benefits me by saving time and ensuring that task are completed efficiently and effectively
- Leave a Comment |
- Mark review as helpful
The technological services provided by G2 Khoros
What do you like best about the product?
Actually help the people to find their own way and to build up the career and to make the growth
What do you dislike about the product?
I don't think there should be any special content which should we disliked why anyone. I just check the reviews and got to know that all the services provided by G2 are very brilliant
What problems is the product solving and how is that benefiting you?
Khorus are providing technical customer support. And it is benefiting us by knowing new technical software
The best experience platform in the internet
What do you like best about the product?
The most helpful about khoros service is Simple and algile Platform
The upsides of the platform which makes the task easy and automated.
The upsides of the platform which makes the task easy and automated.
What do you dislike about the product?
The least helpful about the khoros Service is the time taken process initially.
The downsides of the platform is time Sophisticated offerings
The downsides of the platform is time Sophisticated offerings
What problems is the product solving and how is that benefiting you?
The Khoros Service helps us in Building a chat bot easily and little effort.
Amazing Tool for Automating Customer Care
What do you like best about the product?
We run a Textile company and started using Khoros to manage our customer queries, our experience has been amazing and we have been able to get a good RoI from the product and have cut down on the expenses of having people to handle customer calls.
What do you dislike about the product?
I dont see any disadvantage as such but I feel some additional features can be added.
What problems is the product solving and how is that benefiting you?
We are using the chatbots to solve issues of our customers
Time Saver - The whole procedure is a time saver.
What do you like best about the product?
I) Increase efficiency and reduce costs with a digital-first strategy, automation, and enhanced human agents.
II) Increase customer satisfaction and revenue with rich, convenient messaging experiences that increase conversion rates and loyalty.
II) Increase customer satisfaction and revenue with rich, convenient messaging experiences that increase conversion rates and loyalty.
What do you dislike about the product?
Quality and training
Quality control in an internal contact center is difficult enough in an internal contact center; with a BPO, it gets even harder. The BPO will need to be trained on your business to ensure that they are providing the right answers at the right time, and keeping customer experience consistent with what they would receive from your internal teams.
Quality control in an internal contact center is difficult enough in an internal contact center; with a BPO, it gets even harder. The BPO will need to be trained on your business to ensure that they are providing the right answers at the right time, and keeping customer experience consistent with what they would receive from your internal teams.
What problems is the product solving and how is that benefiting you?
It provides purpose-built software to bring global social media accounts, campaigns and teams into one place so teams can execute cross-channel campaigns faster
I would recommend this to my colleagues.
What do you like best about the product?
Very easy to use and helps user to get exactly what he/she wants. Overall good experience.
What do you dislike about the product?
Sometimes it gets inconvenient due to slowness on some pages.
What problems is the product solving and how is that benefiting you?
All the templates that are available in chatbot helps me alot in creating good customer relationship.
Great Platform
What do you like best about the product?
It helps in finding the right product and was very smooth, liked it.
What do you dislike about the product?
Nothing much to share, it was smooth and I really like it.
What problems is the product solving and how is that benefiting you?
Used for marketing purpose
Powerful platform for Social Media Talks
What do you like best about the product?
Great platform to involve different stakeholders within the company it also offers user friendly operation with the flexibility to incorporate additional features tailored to your requirements making it suitable for both basic and advanced social media automation needs.
What do you dislike about the product?
It should improve their interface and customer support as we are not getting the fastest solutions from the technology support team.
What problems is the product solving and how is that benefiting you?
Khadoos social marketing helps our organisation with a social strategic services and it bridges the gap to communicate with end customer stakeholders through social media. And using social media we can collect monitor and analyse the customer interaction in market trends in real time so that we do branding and marketing accordingly.
Best Enterprise Social Care Platform on the market
What do you like best about the product?
Khoros (as a company) focuses heavily on the enterprise user experience in all their platforms. The customizable backend setup and how that flows into the front-end agent workflow is brilliant. Most of all, their onboarding and initial setup sessions are very helpful.
What do you dislike about the product?
If I had to change anything, it would just be the granularity of the tagging in analytics. It'll be lovely to have a filtering system that allows you to properly deep-dive and compare all the tagging options. Other than that, it is a good platform overall.
What problems is the product solving and how is that benefiting you?
It allows agents to focus on real customer issues and build out quality customer profiles.
Smooth and seamless
What do you like best about the product?
The social sentiment tools help my team analyse the user's journey from negative to positive, and this allows us to form better responses.
What do you dislike about the product?
Khoros adds a "external response" tag even if we have responded through KC.
What problems is the product solving and how is that benefiting you?
My team monitors social media channels such as Twitter, Facebook, Linkedin, Reddit and Khoros helps us streamline comms from all these channels into one suite. The analytics dashboard gives us key insights into the trends of user issues.
showing 11 - 20