ServiceNow Workflow Data Fabric

What do you like best about the product?

New start about learning it, not started yet

What do you dislike about the product?

Nothing as of now, just learning, not actually working in it

What problems is the product solving and how is that benefiting you?

Laerning about it now, haven't started l

What do you like best about the product?

Easy to connect with data sources and better governance

What do you dislike about the product?

The workflow is not very user friendly and could use a better UI

What problems is the product solving and how is that benefiting you?

It makes it easy to connect data with AI agents in one environment.

What do you like best about the product?

I think the integrations are really good. It's an amazing product, and I really like to use it all the time. It's a great tool. The initial setup was very easy.

What do you dislike about the product?

Yes interested

What problems is the product solving and how is that benefiting you?

I mainly use ServiceNow Workflow Data Fabric for integrations, which is a best practice.

What do you like best about the product?

As a Technical Product Manager working across AI and enterprise platforms, one of the toughest challenges I face is fragmented data trapped in silos while the workflows that depend on it live somewhere else entirely. Workflow Data Fabric helps bridge that gap by unifying data access directly within the ServiceNow platform, so teams can act on the right information without constantly switching contexts or waiting for integrations to catch up.

What do you dislike about the product?

One limitation worth noting is that the initial configuration in complex, multi-source environments can require significant setup time and the involvement of experienced platform administrators. The learning curve is definitely real for teams that don’t have dedicated ServiceNow expertise, and it may take some time to get everything configured and running smoothly.

What problems is the product solving and how is that benefiting you?

What I find most valuable is being able to surface real-time data from external systems directly within our workflows. This cuts down on the manual handoffs that slow operations and makes automation feel genuinely more reliable, because it’s working with current information rather than stale snapshots.

What do you like best about the product?

I find data fetching from third-party tools effectively handles the tasks for displaying data in catalog items. Also, the initial setup of ServiceNow Workflow Data Fabric was simple, not tough. So far, all functionalities are working fine for us.

What do you dislike about the product?

Sometimes data display is slow in the forms while integrating third-party tools. The step-by-step documentation is not clear.

What problems is the product solving and how is that benefiting you?

I use ServiceNow Workflow Data Fabric for fetching data from third-party tools, though data display can be slow during integrations. Overall, it's working fine.

What do you like best about the product?

I find ServiceNow Workflow Data Fabric pretty easy to set up, which is really helpful. I also like that for the products available, it's pretty seamless.

What do you dislike about the product?

I want more options to connect or the ability to build our own zero copy connectors.

What problems is the product solving and how is that benefiting you?

I use ServiceNow Workflow Data Fabric for connecting integrations with other systems, enabling the movement of data from non-ServiceNow systems in both directions.

What do you like best about the product?

I use ServiceNow Workflow Data Fabric to help analyze and create new request forms and flows in our space. It provides visibility when creating workflows and figuring out how to better service our stakeholders. I also find it useful for updating or changing workflows based on data we've received and feedback. I like the notifications and alert management features, as they allow us to best place notifications and create workflows that trigger at the right time for the right people. Plus, the initial setup was pretty seamless, which I appreciated.

What do you dislike about the product?

The learning curve at first was a bit for me personally but once I began using it, it was easy.

What problems is the product solving and how is that benefiting you?

ServiceNow Workflow Data Fabric helps analyze requests, offers visibility for stakeholder servicing, aids in updating workflows with feedback, and optimizes notifications and alerts to ensure the right people are triggered.

What do you like best about the product?

I have a lot of automation requirements, and ServiceNow Workflow Data Fabric helps with automation, especially with approval and tasks assignment. I like its ease of use and high customization capabilities. It allows for customization of steps, like skipping approval for requests from integration. The setup was mostly out-of-the-box, with a few customization requests, which was helpful.

What do you dislike about the product?

ease of use and customization options

What problems is the product solving and how is that benefiting you?

I use ServiceNow Workflow Data Fabric to automate steps and approval flows, which is essential for handling many automation requirements.

What do you like best about the product?

I like the data integration hub of ServiceNow Workflow Data Fabric, which makes it effective for connecting external data sources. I also find the 'now intelligence on fabric' feature valuable. Additionally, the setup was easy, which was a significant plus for my team.

What do you dislike about the product?

I find the integration complexity challenging when dealing with data streams and real-time functionalities with ITOM.

What problems is the product solving and how is that benefiting you?

I use ServiceNow Workflow Data Fabric for connecting external data sources and improving data performance.

What do you like best about the product?

I use ServiceNow Workflow Data Fabric for building automations, which truly replaces manual work. I really like its ease of use and how automated workflows are the most valuable aspect. They allow me to automate processes and run scripts, consolidating everything in one place and retiring redundant systems. Integrating with Active Directory to build groups in ServiceNow that are dynamically kept up to date is another benefit that deeply impacts my workflow. Overall, the automated workflows stand out as invaluable to my work.

What do you dislike about the product?

there may be a few bugs, failing to autosave for example

What problems is the product solving and how is that benefiting you?

I use ServiceNow Workflow Data Fabric to build automations, replacing manual work. It's easy to use and valuable for automated workflows, letting me consolidate processes and retire redundant systems. Integrating with AD keeps ServiceNow groups dynamically updated.