Such a great tool!
What do you like best about the product?
The statistics and summary of the conversation. The script is also very good
What do you dislike about the product?
The transcript sometimes doesn't match with the speech (in my language, Portuguese (PT-PT)) and it doesn't follow the same pace as the conversation either. I wish we could alter some terms or names so the transcript identifies it in the conversation and correctly adds them to the script
What problems is the product solving and how is that benefiting you?
helping me with sales coaching and collecting info from a conversation I can hear back (helps me to focus on the conversation rather than taking notes or remember every detail)
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