Jiminny
JiminnyReviews from AWS customer
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Jiminny’s Excellent Recording and AI Chat Make Coaching a Breeze
What do you like best about the product?
What I like most about Jiminny:
1. Excellent recording quality
2. Powerful AI features - especially the chat, where you can ask questions about what was discussed during the call
3. The collaborative aspect is fantastic and really supports coaching, training, and onboarding
I would highly recommend it!
1. Excellent recording quality
2. Powerful AI features - especially the chat, where you can ask questions about what was discussed during the call
3. The collaborative aspect is fantastic and really supports coaching, training, and onboarding
I would highly recommend it!
What do you dislike about the product?
- Occasionally runs into a few bugs, which can make the transcript harder to view
- Sharing snippets or videos outside your team/setup isn’t very straightforward and often requires workarounds, which can slow down collaboration
- The Sidekick feature doesn’t integrate very well with our CRM tool and could be improved
- Sharing snippets or videos outside your team/setup isn’t very straightforward and often requires workarounds, which can slow down collaboration
- The Sidekick feature doesn’t integrate very well with our CRM tool and could be improved
What problems is the product solving and how is that benefiting you?
Jiminny solves the problem of tracking and accessing key information from calls by making everything easily searchable and traceable. This is especially valuable for coaching and onboarding, as it allows teams to learn from real conversations. It also significantly improves collaboration by making insights and recordings easy to share and discuss across the team.
Clear, Simple Way to Rewatch Recordings and take notes!
What do you like best about the product?
Clear and simple to re-watch recordings!
What do you dislike about the product?
Summary of the call to create action points to share with attendees would be helpful.
What problems is the product solving and how is that benefiting you?
eliminating the need to take notes during a call. can stay more present during conversations with client and while leading calls.
Straightforward Call Summaries That Make Notes Easy for Everyone
What do you like best about the product?
Summarising calls to create easy straight forward notes for everyone to be able to access and understand
What do you dislike about the product?
dont really have anything I don't like...
What problems is the product solving and how is that benefiting you?
Summarising calls and saving time
Fast, Easy Customer Call Tracking with Helpful Notes
What do you like best about the product?
It helps me track recordings of customer calls and quickly get descriptions and notes for each one.
What do you dislike about the product?
Sometimes it takes an hour to process short meetings.
What problems is the product solving and how is that benefiting you?
Customer tracking satisfaction, as I am easily able to track the information from the call.
Call Recording and Coaching with Great Sales Support
What do you like best about the product?
call recording and coaching. sales support
What do you dislike about the product?
i haven't really used it yet properly so i cany make judgment.
What problems is the product solving and how is that benefiting you?
help with call coaching and recording notes
Fast AI Summaries, but Finding Specific Calls Can Be Tricky
What do you like best about the product?
I like how the AI can quickly summarise the key points in the discussions
What do you dislike about the product?
It can be quite hard to find specific calls, however I think this is more of an internal tagging on our end.
What problems is the product solving and how is that benefiting you?
The ability to analyse calls quickly
Great for Call Reviews, Coaching, and Spotting Risks and Strengths
What do you like best about the product?
This is a great tool for reviewing calls and identifying areas for improvement. As a lead, it’s really useful for coaching and providing feedback, and it makes it much easier for me to spot both risk areas and strengths.
What do you dislike about the product?
I don’t have any comments on this yet, as I’m still very early in using the software.
What problems is the product solving and how is that benefiting you?
Identifying the strengths and weaknesses of a rep. The AI tool and prompts help us create responses and build a clear flow. It also allows the rep to gain insight into their approach and identify specific areas for improvement.
Reliable Overall Experience
What do you like best about the product?
The software is really nice and gives a clear overview of what was discussed during calls. The meeting insights are very useful, and it’s great to be able to share them with your contacts after the call. It is also possible to connect Jiminny with your CRM system. The support service of Jiminny is also really helpfull. They answer quickly and always look for the right solution.
What do you dislike about the product?
Sometimes there are still some issues and bugs that lead to meetings not being recorded or connected to the wrong colleague.
What problems is the product solving and how is that benefiting you?
Jimniny helps me stay fully focused on my customers and the topics we’re discussing, without having to multitask or take notes at the same time.
Boosts Focus with Intelligent Call Summaries
What do you like best about the product?
I like using Jiminny for recording my calls with customers because it allows me to focus more during meetings without having to take notes at the same time. I really like the AI overview it provides after the call and the next steps points it gives, which help me write my account updates for my manager. The initial setup was pretty easy too.
What do you dislike about the product?
One thing I would love to see is in the search functionality. When you're looking for something in the on-demand calls, it would be really helpful if you could search through all of a certain customer's recordings for specific keywords or topics.
What problems is the product solving and how is that benefiting you?
I use Jiminny for recording calls with customers to take notes later, freeing me to focus more during meetings. The AI overview and next steps help with account updates for my manager.
Efficient Call Tracking with Exceptional Support
What do you like best about the product?
I like that Jiminny works well for tracking calls and find it especially useful for training purposes. I really enjoyed the customer service I received from Stoyan, who was responsive and professional.
What do you dislike about the product?
Haven't found anything I don't like yet
What problems is the product solving and how is that benefiting you?
I use Jiminny for tracking team calls for training purposes.
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