Jiminny
JiminnyReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
916 reviews
from
External reviews are not included in the AWS star rating for the product.
I enjoy trying to use Jimminy but think the features & customer interaction could be a lot clearer
What do you like best about the product?
the ability to interact with coaching concepts - eg score a call according to a framework and citing a transcript
ask for coaching prompts to be applied to TRY to be consistent about improving performance
ask for coaching prompts to be applied to TRY to be consistent about improving performance
What do you dislike about the product?
Everything is just ALMOST there but not quite. Come on product team! give the finishing touches and UI enough focus to showcase all your good work!
ACS is slightly mis labelled for example. It's a good feature but positioned wrongly as call scoring. Don't be ashamed that call scoring has to be manual in other parts of the app - focus on making this journey a bit easier.
the settings functionality is a nightmare for an end user
ACS is slightly mis labelled for example. It's a good feature but positioned wrongly as call scoring. Don't be ashamed that call scoring has to be manual in other parts of the app - focus on making this journey a bit easier.
the settings functionality is a nightmare for an end user
What problems is the product solving and how is that benefiting you?
call recording, sales coaching, note taking
Detailed, intuitive, and insightful
What do you like best about the product?
The insights can really help development in calling. Very detailed categories that include talk to listen ratio, talking speed, patience and much more.
What do you dislike about the product?
There are often blips in the software - things like calls being silent, issues with logging etc - they are quickly resolved but have had more issues than I'd like.
What problems is the product solving and how is that benefiting you?
Tracking all my calls - delivering insights on my questioning and conversational quality.
Jiminny has transformed how we do things
What do you like best about the product?
Jiminny is great, as a sales leader jiminny is one of the most important tools we use, it is simple, visually appealing and allows myself and and my team to listen to calls, understand what went well and what didn't and consistently improve. We use jiminny every day as a key part to our work flow.
The customer service is AMAZING!
The customer service is AMAZING!
What do you dislike about the product?
Jiminny has its own dialler but the dialler does not intergrate with other tools like Outreach or Saleloft which means that work flow can be disjointed if using these types of tools.
What problems is the product solving and how is that benefiting you?
Jiminny solves the issue of call recording and conversation intelligence, with their recent changes and addition of AI this tool is really supporting continuous improvement
Easy to use and provides a useful service which has helped me develop my skills.
What do you like best about the product?
How easy it is to navigate the platform and access call records.
What do you dislike about the product?
I have had some issues logging calls occasionally.
What problems is the product solving and how is that benefiting you?
Access to records of calls to review for future sales meetings/calls. Allows me to be as prepared as I can.
Makes me feel confident
What do you like best about the product?
The fact that I can export meetings and send it directly to prospects
What do you dislike about the product?
Sometimes when i'm trying to add jiminny to demos the link doesn't work.
What problems is the product solving and how is that benefiting you?
Keeping prospects well informed of what they went through on the demo
Jiminny is one of the best bits of kit I've used in the last decade.
What do you like best about the product?
Super simple to use and has so many useful tools to help businesses manage recorded remote meetings.
I love the follow-up action points and being able to easily search keywords in the transcript.
I love the follow-up action points and being able to easily search keywords in the transcript.
What do you dislike about the product?
The only one improvement I'd like to see would be to be able to choose to revoke access to a recording after it has been sent rather than selected durations.
What problems is the product solving and how is that benefiting you?
Ensuring all meetings are recorded and transcribed for feedback and QA purposes.
Makes my life easier
What do you like best about the product?
The Ask Jimminy anything, it's the best and makes my job so much easier
What do you dislike about the product?
The AI module could have better customization settings
What problems is the product solving and how is that benefiting you?
I have many customer calls per day, and Jimminy now makes my call notes, follow-up emails, etc. This is saving me a lot of time and effort.
Great call recording and analysis platform, really helpful for coaching and self development too!
What do you like best about the product?
The call coaching analytics, transcripts, AI features
What do you dislike about the product?
Nothing yet, I think CRM integration is overdue. But I believe its coming soon?
What problems is the product solving and how is that benefiting you?
Helping me speed up note breakdown and actions, coaching, call reflection etc
Incredibly intelligent and detailed.
What do you like best about the product?
AI Analysis very intuitive. Great User Interface.
What do you dislike about the product?
Nothing really - it works perfectly, I would recommend to all.
What problems is the product solving and how is that benefiting you?
Recording client conversations, analysing them and allowing us to reflect from them.
Good software-Good to use IF you uuse it
What do you like best about the product?
It has all the functionalty I need, easy to set up and helps a lot with evaluating calls-customer stages
What do you dislike about the product?
Nothing bad here-nothing to dislike. It works out of the box and does not intrude
What problems is the product solving and how is that benefiting you?
Recording calls and analytics
showing 151 - 160