Jiminny
JiminnyReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
912 reviews
from
External reviews are not included in the AWS star rating for the product.
Makes me feel confident
What do you like best about the product?
The fact that I can export meetings and send it directly to prospects
What do you dislike about the product?
Sometimes when i'm trying to add jiminny to demos the link doesn't work.
What problems is the product solving and how is that benefiting you?
Keeping prospects well informed of what they went through on the demo
Jiminny is one of the best bits of kit I've used in the last decade.
What do you like best about the product?
Super simple to use and has so many useful tools to help businesses manage recorded remote meetings.
I love the follow-up action points and being able to easily search keywords in the transcript.
I love the follow-up action points and being able to easily search keywords in the transcript.
What do you dislike about the product?
The only one improvement I'd like to see would be to be able to choose to revoke access to a recording after it has been sent rather than selected durations.
What problems is the product solving and how is that benefiting you?
Ensuring all meetings are recorded and transcribed for feedback and QA purposes.
Makes my life easier
What do you like best about the product?
The Ask Jimminy anything, it's the best and makes my job so much easier
What do you dislike about the product?
The AI module could have better customization settings
What problems is the product solving and how is that benefiting you?
I have many customer calls per day, and Jimminy now makes my call notes, follow-up emails, etc. This is saving me a lot of time and effort.
Great call recording and analysis platform, really helpful for coaching and self development too!
What do you like best about the product?
The call coaching analytics, transcripts, AI features
What do you dislike about the product?
Nothing yet, I think CRM integration is overdue. But I believe its coming soon?
What problems is the product solving and how is that benefiting you?
Helping me speed up note breakdown and actions, coaching, call reflection etc
Incredibly intelligent and detailed.
What do you like best about the product?
AI Analysis very intuitive. Great User Interface.
What do you dislike about the product?
Nothing really - it works perfectly, I would recommend to all.
What problems is the product solving and how is that benefiting you?
Recording client conversations, analysing them and allowing us to reflect from them.
Good software-Good to use IF you uuse it
What do you like best about the product?
It has all the functionalty I need, easy to set up and helps a lot with evaluating calls-customer stages
What do you dislike about the product?
Nothing bad here-nothing to dislike. It works out of the box and does not intrude
What problems is the product solving and how is that benefiting you?
Recording calls and analytics
Increased efficiency and freeing up time
What do you like best about the product?
More efficient with my time and therefore allows me to focus on other priorities.
What do you dislike about the product?
Feels it doesn't set a great tone to start a call/meeting - as opposed to building immediate rapport, there's questions to what is Jiminny (and why).
What problems is the product solving and how is that benefiting you?
It's eliminating the need to type/take notes and allowing me to be fully present more often.
Powerful Tool
What do you like best about the product?
We implemented Jiminny in August 2024, and now I can't imagine my working day without it.
Although I wasn't directly involved in the implementation, I had the opportunity to join the Kick-Off meeting with Emilia Grigorova and Jamie George, and I can honestly say these two were exceptional. They were incredibly professional, engaging, and knowledgeable, and from the moment we hopped on the call, we were immediately hooked and eager to start using the tool.
Jiminny has proven to be a powerful resource that is now deeply integrated into our workflow, with numerous teams across the business relying on it daily. The summary emails sent after every call have become an essential part of our process, providing valuable insights that help drive our next steps. We’ve set it up so Jiminny is active in every call booked with a customer, and the user experience couldn’t be simpler or more seamless.
I’ve only had to raise one query with Customer Support, but they responded incredibly fast and were incredibly helpful in resolving the issue. It’s clear that Jiminny’s commitment to user experience extends beyond just the product itself, making it a tool I wouldn’t want to work without.
Although I wasn't directly involved in the implementation, I had the opportunity to join the Kick-Off meeting with Emilia Grigorova and Jamie George, and I can honestly say these two were exceptional. They were incredibly professional, engaging, and knowledgeable, and from the moment we hopped on the call, we were immediately hooked and eager to start using the tool.
Jiminny has proven to be a powerful resource that is now deeply integrated into our workflow, with numerous teams across the business relying on it daily. The summary emails sent after every call have become an essential part of our process, providing valuable insights that help drive our next steps. We’ve set it up so Jiminny is active in every call booked with a customer, and the user experience couldn’t be simpler or more seamless.
I’ve only had to raise one query with Customer Support, but they responded incredibly fast and were incredibly helpful in resolving the issue. It’s clear that Jiminny’s commitment to user experience extends beyond just the product itself, making it a tool I wouldn’t want to work without.
What do you dislike about the product?
Suggestions for improvement (not dislikes):
1. The video quality could be better, as it tends to appear blurry and lacks sharp detail. The resolution is relatively low, and while it can be adjusted when loading the video, it still doesn't become fully clear.
2. Jiminny remains in a meeting for approximately three hours, so for longer calls, it's recommended to remove and re-add Jiminny. However, this results in having two separate sets of data to review and share, would be useful if the time allowed on calls could be extended.
1. The video quality could be better, as it tends to appear blurry and lacks sharp detail. The resolution is relatively low, and while it can be adjusted when loading the video, it still doesn't become fully clear.
2. Jiminny remains in a meeting for approximately three hours, so for longer calls, it's recommended to remove and re-add Jiminny. However, this results in having two separate sets of data to review and share, would be useful if the time allowed on calls could be extended.
What problems is the product solving and how is that benefiting you?
Jiminny has significantly improved how we take notes and analyse calls to track risks and potential spend. It automatically captures and transcribes calls, making it easier to review key insights without missing details. The summary emails after each call highlight important moments, like budget discussions, helping us quickly spot risks and track financial conversations. Overall, Jiminny has streamlined our process, keeping us organized and proactive in managing client expectations.
Great product
What do you like best about the product?
Its easy to use and easy to add to meeting where you aren't the host. I like that you can review the transcript and search it easily. It gives clear next step actions
What do you dislike about the product?
Can't say I have any dislikes, it does what I need it to do.
What problems is the product solving and how is that benefiting you?
It is helping me to review conversations where I may have missed details and not written something down.
Transcribing multiple languages and AI replies
What do you like best about the product?
I really like the fact that so many languages are accurately transcribed and the ability to use AI prompts to write replies and the fact that you can use the AI to write out a summary depending on your sales methodology.
Its integrates into your CRM and other programs without problems and you will lean on the functions on a daily basis.
Very simple and straight forward to use
Its integrates into your CRM and other programs without problems and you will lean on the functions on a daily basis.
Very simple and straight forward to use
What do you dislike about the product?
I would say that occasionally calls are not automatically recorded.
What problems is the product solving and how is that benefiting you?
Its helping the team analyze our calls see what we missed and see how we can improve and to speed up CRM tasks.
showing 151 - 160