Jiminny
JiminnyReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
912 reviews
from
External reviews are not included in the AWS star rating for the product.
Jiminy Review
What do you like best about the product?
easy to use, very helpful for meetings and recording what has happened. Love the meeting summaries.
What do you dislike about the product?
I find it difficult to comment on this given I have recently started using the platform
What problems is the product solving and how is that benefiting you?
Allowing me to easily find meeting summaries and know exactly how each meeting went.
It does what it says on the tin
What do you like best about the product?
I love its ease of use and the fact you can key word search, want to find when you mentioned the word holiday, this is how you can!
I use this daily and the support i get is amazing
I use this daily and the support i get is amazing
What do you dislike about the product?
I dont like the integration, i wish it was easy to turn off and on for different meetings
What problems is the product solving and how is that benefiting you?
It helps us understand what is being said and sold, but also helps me able to make notes and follow up.
Game-changer for sales teams!
What do you like best about the product?
There a few things I like about Jiminny. Starting with their 'Intelligence' section in the platform. It provides you with a very clear and concise summary followed by action items. AS someone who works in sales and speaks with multiple different prospects, this not only saves me so much time but also sets a clear direction on what needs to be actioned next. It has been very accurate so far. The 'Ask Jiminny' feature is also really good, if there is anything I need from the recording and want results super quick, I can simply ask in this section and it will give me super fast, direct and accurate responses.
The support team are also very quick in getting back to you and addressing your issues - I needed to download a recording on the app on the go, they assisted me with it right away.
Also think it's great how it joins calls with 'company name notetaker'.
The support team are also very quick in getting back to you and addressing your issues - I needed to download a recording on the app on the go, they assisted me with it right away.
Also think it's great how it joins calls with 'company name notetaker'.
What do you dislike about the product?
In most cases I do find the 'Auto score' being incorrect. For example, I will be having discussions to uncover the Economic Buyer or Competition, but it doesn't pick this up which leads to inaccurate scoring.
What problems is the product solving and how is that benefiting you?
Helping me with note taking, allowing me to export specific snippets from a call to directly send over to the prospect without overwhelming them with the entire call recording, I can always look into the call in the platform and directly find what next steps need to be actioned, shows you how often specific key words were discussed, statistics on talking speed, listen ratio, patience, monologue - this is all super crucial for personal development as you can review the stats and compare to other calls.
Also find it great how I can directly watch my colleagues calls and learn from them or help them do better.
Also find it great how I can directly watch my colleagues calls and learn from them or help them do better.
Excellent to listen back to calls of CS reps and getting good summaries
What do you like best about the product?
Great tool to listen back to calls of CS reps with clients. It highlights key topics and summarizes conversations effectively.
What do you dislike about the product?
It's optimized for sales, not so much for CS. I'd love if the platform differentiated between the 2 roles.
What problems is the product solving and how is that benefiting you?
Discovering and summarizing coversations between our Customer Success managers and our clients. It helps to record, transcribe and to an extent summarize those calls.
Helpful tool for keeping track with history
What do you like best about the product?
Very easy to use once properly set up. Using it daily for recording of calls and listening/reading transcripts.
The integration with HubSpot is decent. Needed to fiddle with it at the start, but once set up it works seemlessly.
Documentation is sometimes not so great, but talking via chat with Customer Support usually helps (not always though).
Sharing of (snippets) recordings, and the exportable transcripts.
The integration with HubSpot is decent. Needed to fiddle with it at the start, but once set up it works seemlessly.
Documentation is sometimes not so great, but talking via chat with Customer Support usually helps (not always though).
Sharing of (snippets) recordings, and the exportable transcripts.
What do you dislike about the product?
Sometimes it gets out of sync with other systems and stop working. Also some numbers seems to be not accessible for some reason.
What problems is the product solving and how is that benefiting you?
Sharing first hand information with other colleagues via sharing a recording. Keeping track with long lasting conversations spanning over multiple calls.
Great support so far
What do you like best about the product?
Lauren is a superstar, recently joined a company and was a big gong fan.
Really impressed with the platform and people like lauren are an asset to the company
Really impressed with the platform and people like lauren are an asset to the company
What do you dislike about the product?
Nothing as of yet.
Still early stages but great so far
Still early stages but great so far
What problems is the product solving and how is that benefiting you?
Sales coaching and call listening
Helps make my job easier
What do you like best about the product?
I love being able to search the transcript for excerpts from calls I am reviewing.
What do you dislike about the product?
I haven't found any downsides, I would like an AI feature
What problems is the product solving and how is that benefiting you?
It helps me deal with my complaints.
Easy to use and time saving
What do you like best about the product?
Automatically joins meetings which saves a lot of time. Accurate in terms of transcribing and summary which makes it reliable vs writing the notes myself. Overall really ease to use interface and so easy to find past meetings for review.
What do you dislike about the product?
Sometimes doesn't automatically join teams meetings
What problems is the product solving and how is that benefiting you?
Automatically joins meetings which saves a lot of time. Accurate in terms of transcribing and summary which makes it reliable vs writing the notes myself. Overall really ease to use interface and so easy to find past meetings for review.
A game changer for us is being able to develop consistent practices and improve revenue numbers.
What do you like best about the product?
The ability to quickly pinpoint training needs and adoption for training
What do you dislike about the product?
Integration into our CRM; however, this is being dealt with now.
What problems is the product solving and how is that benefiting you?
The ability to identify training needs quickly and the implementation and adoption of sales initiatives.
Great platform saving time for notes
What do you like best about the product?
I really like the AI functionality and the summary section on calls which takes time to do manually
What do you dislike about the product?
the analytics can be difficult to filter at times
What problems is the product solving and how is that benefiting you?
Helps takes notes for customer calls and connects to CRM records.
showing 161 - 170