Jiminny
JiminnyReviews from AWS customer
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very easy and fun to use
What do you like best about the product?
i like it because it s efficient and easy to use
What do you dislike about the product?
i think the French transcrip is far from being good
What problems is the product solving and how is that benefiting you?
more flexibility if i cant assist the call live
i can review the calls when i want
i can review the calls when i want
Easy to use and review meetings
What do you like best about the product?
It's intuitive and user friendly, and I like that my customers receive an email with the meeting summary. It saves me so much time!
What do you dislike about the product?
It took a little time for my meetings to sync, but it seems to be fine now!
What problems is the product solving and how is that benefiting you?
Its saving me time on follow up emails with customers and writing my own notes for future use!
My experience so far has been great
What do you like best about the product?
The customer service is great if I need any help. The AI automation is great and it is very easy to use.
What do you dislike about the product?
Being able to search for specific colleagues and watch their recordings. Can be hard to integrate to all calls.
What problems is the product solving and how is that benefiting you?
I am new to my current company so it is great for training and getting to know clients. In my previous company it was great for sales training new starters.
Fantastic sales enablement tool
What do you like best about the product?
I have used Jiminny every day for over 3 years. It's great for call coaching and analytics and so easy to use. New features are added consistently which really helped as a salesperson. The best customer support I have ever experienced - both in office and over the phone/email.
What do you dislike about the product?
It's AI capabilities could be better. I sometimes found that my calls would not connect but this is very rare and resolved quickly.
What problems is the product solving and how is that benefiting you?
It enhanced our sales coaching and training by allowing me to easily review client calls, which improved the overall sales process. I could quickly locate essential information, enabling more effective follow-ups. Additionally, it accelerated the onboarding process for new team members, allowing them to ramp up much faster.
What a product !!!
What do you like best about the product?
I like the fact that my learning is unlimited with Jimminy, I can improve after every call.
What do you dislike about the product?
Sometimes calls take a while to upload up.
What problems is the product solving and how is that benefiting you?
Jimminy is solving my talk to listen time. This allow me to gather more info on calls.
Jiminny > Gong/Chorus
What do you like best about the product?
It's fast and clean - the layout just makes sense and the speed at which the calls load is unrivaled (unless gong/chorus have had major speed upgrades in the past 4 months).
What do you dislike about the product?
Sometimes I forget if the word Jiminny has one 'n' or two.
What problems is the product solving and how is that benefiting you?
We all know the value of call recording software - so I won't get into those specific benefits. However, the speed at which the calls load makes me actually want to log in and quickly track through calls. I used to fear having to boot up Gong or Chorus cause it would take 15-30 seconds to load anytime I jumped to a new section of the calll.
Great Customer Support
What do you like best about the product?
I like how easy it is to snippet parts of the recording video to relay to colleagues and clients. I also like the user friendly platform itself - easy to navigate and find what you're looking for! The customer support team is also very friendly and easy to talk to.
What do you dislike about the product?
There are times when the recordings are lost due to the notetaker malfuctioning!
What problems is the product solving and how is that benefiting you?
Being able to centralize all recordings in one place across the whole org.
Jiminny
What do you like best about the product?
Being able to look at my statistics. its a big help.
What do you dislike about the product?
Sometimes the data may take long too show
What problems is the product solving and how is that benefiting you?
It's showing me where i am going wrong in some of my calls and how i can improve.
Great platform to improve calls
What do you like best about the product?
The summary of a call provided after each call is great as it saves a lot of time listening back to the whole call to find key info.
What do you dislike about the product?
As of right now, the time it takes for a call to log and the info provided about a call is a bit long.
What problems is the product solving and how is that benefiting you?
Gives me tips on how to improve on calls and also provides me with a constant update to discuss key things.
Good customer service and cool tool to help sales teams
What do you like best about the product?
good note taker, captures meeting highlights very well and matches the tone in the follow up
What do you dislike about the product?
Learning curve from switching from a different note taker can be challenging
What problems is the product solving and how is that benefiting you?
Solving the problem of taking extensive notes for every client call and crafting follow up messages after.
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