Jiminny
JiminnyReviews from AWS customer
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Jiminny has been a game changer within a client facing role!!
What do you like best about the product?
I love how more efficient I can be. Previously I was attending circa 20 client calls a week all with action points, follow-up notes and internal admin needing to be logged.
Since working with Jiminny which was easy to setup I can focus on the client relationship element of my role and reduce the amount of admin time, without reducing the quality of my work and followup!
Since working with Jiminny which was easy to setup I can focus on the client relationship element of my role and reduce the amount of admin time, without reducing the quality of my work and followup!
What do you dislike about the product?
So far nothing, it's giving me all I need to excel in my role.
What problems is the product solving and how is that benefiting you?
The AI element of the tool summarises my calls, outlines follow-up actions and gives me insight into whether I was listening or talking too much!
Fantastic for streamlining processes
What do you like best about the product?
the admin elements after a call.
It's great to have all the action points generated for you, as well as an email summary to ping over. Game changer
It's great to have all the action points generated for you, as well as an email summary to ping over. Game changer
What do you dislike about the product?
I hate the idea of people in the business just having access to all of my calls
What problems is the product solving and how is that benefiting you?
streamining
Great for training
What do you like best about the product?
Informative and quick feedback, great for call reviewing and training
What do you dislike about the product?
slight delay in call logging but no major negatives
What problems is the product solving and how is that benefiting you?
helps with staff training
Fantastic platform!
What do you like best about the product?
How easy it is to use. Very clear and I love the transcript function
What do you dislike about the product?
Nothing really. If anythinf=g, the speed in which the calls are uploaded
What problems is the product solving and how is that benefiting you?
It is helping me coach my team and the results are showing
really insightful help with my calls and good to compare against other colleagues
What do you like best about the product?
i like the insight with my tonality and other conversational factors that sales coaches wouldn't typically pick up on as quickly
What do you dislike about the product?
it can be difficult to decipher call transcripts sometimes
What problems is the product solving and how is that benefiting you?
my own performance
Easy To Use With Great Insights
What do you like best about the product?
Use it every day on nearly every call. The full transcript, summary, and action items are invaluable when looking to quickly review calls. Incredibly easy to get set up and automatically recording all your calls.
What do you dislike about the product?
Recordings/summaries of calls are missing the information of participants that weren't on the original invite, as well as chat messages
What problems is the product solving and how is that benefiting you?
Allowing me to give my full attention to the conversation at hand and not focus on notetaking or missing important insights
A Game Changer for Sales Teams
What do you like best about the product?
The asynchronous coaching feature is fantastic, allowing me to review sessions at my own pace. The ability to speed up video replays is a real time-saver, and the keyword search feature adds another layer of efficiency. What truly boosts my productivity, though, are the AI-generated summaries from our team's customer meetings – they’re a game changer! The CSM team is always friendly and supportive, and the platform overall is incredibly intuitive.
What do you dislike about the product?
The initial issues with the Jiminny Sidekick and Slack integration were a bit frustrating, but the CSM team quickly resolved them after I raised the concerns.
What problems is the product solving and how is that benefiting you?
Coaching, Sales process improvement, Training.
Jimmy has eliminated the need for me to take physical notes
What do you like best about the product?
I really appreciate how you can jump to specific moments in meetings, create clips, and share them with teammates. The ability to filter by keywords is also very helpful. Plus, it integrates seamlessly with our CSM platform.
What do you dislike about the product?
The time it takes to process recordings is often unpredictable and sometimes requires several hours to complete.
What problems is the product solving and how is that benefiting you?
This software is a real time-saver for me. With only so many hours in the day to accomplish my tasks, I appreciate being able to rely on it to perform its intended functions without worry.
Easy to use and a great tool to keep on top of accounts
What do you like best about the product?
I loveKiminny's integrations. They allow me to use the software seamlessly in my day-to-day work and track/record meetings without even thinking about it. It's super easy to use.
What do you dislike about the product?
I wish it was slightly easier to navigate through saved material but saying that I can always find what I need.
What problems is the product solving and how is that benefiting you?
I am able to look back on meetings with ease and stay on top of having over a hundred accounts with the summary sections saving me a lot of time.
Solid tool
What do you like best about the product?
Ask Jiminny / use of AI generated follow ups and meeting notes have been useful
What do you dislike about the product?
Can feel finnicky at times with the transcript generation
What problems is the product solving and how is that benefiting you?
Records my calls to later review for training opportunities as well as info on propsects I speak with
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