Jiminny
JiminnyReviews from AWS customer
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Improve on Customer Support, Platform trainings & walkthroughs, and include download feature
What do you like best about the product?
Automatic recording meetings and summary of call discussion.
What do you dislike about the product?
Improve in proactive customer support (i.e crm integration has not been working for months but hasnt been resolved), need trainings of the user platform, especially with new feature releases, and no download feature of recording or minutes of the meeting
What problems is the product solving and how is that benefiting you?
Recording of all external sales meetings to be able go back through previous calls and the minutes of the meeting,
Easy to use tool for GTM teams.
What do you like best about the product?
The best thing about Jiminny is how easy it is to use the tool and how intuitive it is. I've used a lot of call recording and training calls in the past but Jiminny excels where several others fail.
What do you dislike about the product?
Call transcription isn't always accurate, especially in other languages. However, that is to be expected and more often than not it works perfectly.
What problems is the product solving and how is that benefiting you?
Being able to come back to customer calls and understand their needs quickly.
Valuable for reflection and continuous improvement
What do you like best about the product?
I find it valuable for my professional development as I look to sharper my skills. I can look back at things that have gone well or badly. Also for sharing ideas and learning from other team members.
What do you dislike about the product?
I find the snippet tool quite difficult sometimes to get the exact times I want.
It stops recording if I have been signed out.
It stops recording if I have been signed out.
What problems is the product solving and how is that benefiting you?
Learning and developement
Analysing calls
Call follow ups and reminders
Reviewing others calls
Analysing calls
Call follow ups and reminders
Reviewing others calls
Excellent way to manage meeting history!
What do you like best about the product?
We have found great value in being able to record meetings to make sure we are all on the same page, on top of action items and what was discussed. It has also been helpful to review demos and understand what was shown to the customer at the time of purchase so we can make sure we fulfill any and all commitments made during the sales process.
What do you dislike about the product?
Inability to download the recording in a useable format is challenging. This needs to be changed to being able to download to an MP4
What problems is the product solving and how is that benefiting you?
Having the documented meeting history is great to refer back to and make sure we have a solid understanding of our commitments.
Easy to use - Great Phone Service
What do you like best about the product?
It is very easy to search and find previous calls and meetings. It also provides great feedback regarding the listing skills, longest pitch etc
What do you dislike about the product?
I believe that the transcrpit could be more accurate
What problems is the product solving and how is that benefiting you?
It hepls with training as we as a team can review calls together
Best Call Recording Tool In The Market
What do you like best about the product?
Having used a number of different tools for call recording across our business Jiminny is categorically the best option of them all. Its cost-effective, easy to use,
The customer support and onboarding from the team is fantastic. They walk you through all of the tool's elements but push you to use it to its fullest potential rather than just settle for the basics.
The AI functionality is incredibly focused and functional compared to others.
Has EU data hosting options.
Integrates easily with our current tech stack.
The customer support and onboarding from the team is fantastic. They walk you through all of the tool's elements but push you to use it to its fullest potential rather than just settle for the basics.
The AI functionality is incredibly focused and functional compared to others.
Has EU data hosting options.
Integrates easily with our current tech stack.
What do you dislike about the product?
There is nothing significant I have found.
My only minor quibble is the video playback screen is a little small if you are trying to view presentations from calls without full screening, but that is really scraping the barrel.
My only minor quibble is the video playback screen is a little small if you are trying to view presentations from calls without full screening, but that is really scraping the barrel.
What problems is the product solving and how is that benefiting you?
Call Recordings and Intelligence.
Great tool!
What do you like best about the product?
Excelent Conversional AI and Revenue AI.
What do you dislike about the product?
No comments right now. Great Support....
What problems is the product solving and how is that benefiting you?
Coaching / productivity
Super easy to use and saves me loads of time!
What do you like best about the product?
Love the meeting notes, if I forget the action points from my calls they're right there for me to look back over. I use Jiminny everyday!
What do you dislike about the product?
There isn't anything I dislike, a lot of recent updates have solved any dislikes that I preiously had
What problems is the product solving and how is that benefiting you?
Call recording, highlighting the key points of my conversation in case I forget. I never miss an action point
Good tool for calls
What do you like best about the product?
It is very handy that you can join others' calls and coach them in real time
What do you dislike about the product?
Sometimes the notetaker is not automatically added and I need to manually add it
What problems is the product solving and how is that benefiting you?
I can check the scripts of the calls
User Friendly, Always is a great tool to use for improvement
What do you like best about the product?
upsides are user friend and ease of use, any struggle with finding a call their is a help line that is 24/7 and answers any questions.
I'm currently using jiminny on a frequent basis to help impove myself with my sale calls and customer service
I'm currently using jiminny on a frequent basis to help impove myself with my sale calls and customer service
What do you dislike about the product?
nothing i can't name any faults with the website
What problems is the product solving and how is that benefiting you?
My customer service,
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