Jiminny
JiminnyReviews from AWS customer
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Super easy to use and a gong beater
What do you like best about the product?
I love the live coaching aspect where you can listen in on the teams calls without disturbing - proved really helpful when I joined the company to get as much exposure to conversations as possible
What do you dislike about the product?
Not a dislike as such but Gong had a feature where you could ask it a question and it would find the answer from the transcript - super handy
What problems is the product solving and how is that benefiting you?
It allows me to have full concentration on the conversation instead of rapidly writing down notes - also we're all human and forget things so being able to listen back to calls to pick up the bits you may have missed.
Also from a personal development perspective it is great
Also from a personal development perspective it is great
Perfect tool for growing GTM teams
What do you like best about the product?
Ease of use - Growing quickly which means constant enablement and training - Jiminey is so easy to pick up and use for reps.
What do you dislike about the product?
that you have to click and listen to a video to get its link/more info - I wish you could share links easier.
What problems is the product solving and how is that benefiting you?
Helping onboard new reps with an awesome library and create playlists to share knowledge internally.
Jiminny helps me to send easy follow up emails as they tell me what to follow up on. Great tool!
What do you like best about the product?
Jiminny is great to create a meeting summary and find useful notes that you might have missed to write down.
What do you dislike about the product?
The downsides is when you have meeting in multiple languages. You can change your settings but its hard to do that every time you change the language youre having your meeting in.
What problems is the product solving and how is that benefiting you?
not being able to take notes in a busy meeting, jiminny does it for you!
Helping Sales Teams
What do you like best about the product?
What I like best about Jimminy is how user-friendly and intuitive the platform is. It makes it easy to track conversations, analyze data, and gather insights to improve performance. The real-time coaching feature is incredibly helpful, allowing me to give feedback to my team instantly. Overall, it’s been a game-changer for productivity and communication!
What do you dislike about the product?
One downside of Jimminy is that sometimes the call transcription isn't always 100% accurate, especially with background noise or accents, which can make it difficult to rely on for certain conversations. Additionally, the integration with some other tools could be smoother. However, these are minor issues compared to the overall value the platform provides.
What problems is the product solving and how is that benefiting you?
Jimminy is helping us solve the challenge of tracking and analyzing team performance across multiple conversations. It's been extremely beneficial for coaching, providing clear insights into areas where individuals can improve, and recognizing patterns in successful interactions. The real-time feedback and ability to review calls have streamlined our training process, ultimately boosting team performance and communication efficiency.
Big time saver on meeting notes
What do you like best about the product?
Saves loads of time on taking notes. Summaries and next actions are great.
What do you dislike about the product?
Often gets contacts wrong, but can live with that.
What problems is the product solving and how is that benefiting you?
Takes business notes and gives visibility to the whole company of those.
Constantly evolving, constantly adding value
What do you like best about the product?
I am using the software as a CSM, and the interface and reporting constantly impresses me. The summaries are concise, actionable and offer great visibility to the wider team. The simplicity of selecting core parts of the call and sharing to internal teams is something I use constantly.
What do you dislike about the product?
There have been a few personal comments that it's picked up on, and which have been broadcast to the wider business. This is just a reminder to remain on your toes and be aware of your audience beyond the call!
What problems is the product solving and how is that benefiting you?
Tracking conversations and helping to review client feedback
GREAT TOOL FOR COACHING, INSIGHTS, AND NOTETAKING
What do you like best about the product?
Seamless integration with Salesforce. Sales and Customer Success teams are extremely content with Jiminny's capabilities! Leadership has insight into calls as well and can help coach. The AI works so well and sends summaries to Salesforce - making our data more centric. Shelley, Nikhil and Chloe were great as far as onboarding and ensuring we got the most value from the tool!
What do you dislike about the product?
Nothing so far - it meets the needs of our company.
What problems is the product solving and how is that benefiting you?
Our biggest problem was summarzing a call and remembering what was said. Taking physical notes and not having a call to refer back to was a struggle sales reps faced when recapping with their manager. Now, Jiminny elimnates that issue with providing notes, AI and a way for the manager to listen on their own.
Overall really happy with Jiminny!
What do you like best about the product?
Great product, and great customer success.
What do you dislike about the product?
Some areas of UI are a bit less intuitive.
What problems is the product solving and how is that benefiting you?
Amazing conversation intelligence. Very accurate transcribing. Lots of great functionality.
Extremely beneficial within a sales role!
What do you like best about the product?
I find Jiminny fantastic when it comes to preparing for and review previous calls. Being able to listen to specific sections of my calls and pinpoint the strengths and weaknesses has been extremely helpful in ensuring I am doing my job to the best possible standard.
What do you dislike about the product?
It would be great if calls could be processed and ready to review a little faster.
What problems is the product solving and how is that benefiting you?
Jiminny speeds up the process of call listening and training. Being able to quickly highlight a key point of a call is fantastic and saves having to listen through a whole call recording.
Jiminny Transformed Our Sales Coaching Process
What do you like best about the product?
Jiminny’s AI-powered call analysis is a standout feature. The ability to quickly identify areas for improvement, from structure to tonality, has made our coaching more precise and actionable. The nudge feature is also incredibly helpful, allowing us to track the impact of training in real time and make ongoing adjustments. The platform’s efficiency has saved us countless hours by streamlining call reviews and making training more accessible for the entire team.
What do you dislike about the product?
While Jiminny is incredibly useful, one area for improvement could be in the customisation of reports. Sometimes the data presentation feels a bit limited, and having more flexibility to tailor reports to our specific KPIs would be beneficial. However, whenever we feedback to Jiminny, their response is always positive and they take action to make modification requests really quickly.
What problems is the product solving and how is that benefiting you?
Jiminny has solved several challenges in our sales coaching by streamlining the process of call review and performance analysis. Previously, manually identifying issues and tracking training effectiveness was time-consuming, but with Jiminny's AI-driven call analysis, we can quickly pinpoint gaps in call structure, tone, and objection handling. The platform provides actionable insights, enabling more targeted coaching and real-time feedback through its nudge feature. By making call reviews and peer examples easily accessible, Jiminny has improved team performance, increased sales, and made coaching more efficient and impactful.
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