Jiminny
JiminnyReviews from AWS customer
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My positive experience with Jiminny
What do you like best about the product?
What’s great about Jiminny is how it helps sales teams get better by analyzing their calls and giving real-time feedback. Managers can coach team members during calls, and it’s easy to use. Plus, it works well with other tools like Salesforce, making everyone’s job easier.
What do you dislike about the product?
One downside of Jiminny is that sometimes the call transcriptions aren’t 100% accurate, especially with accents or background noise. Also, the platform can feel a bit slow at times when loading recordings or analytics. Lastly, some users might find the pricing a bit high, especially for smaller teams.
What problems is the product solving and how is that benefiting you?
Call recording, transcrypts
Great call reviewing tool
What do you like best about the product?
The summaries of calls with actions and next steps to be taken. This makes writing follow ups considerably easier than it has been previously, and means that I don't need to be writing notes consistently throughout the call as I know Jiminny will capture everything.
What do you dislike about the product?
It occassionally doesn't capture the right person speaking, so looking through the transcript is confusing and unclear.
What problems is the product solving and how is that benefiting you?
Being able to be fully present in calls without the need for notetaking is great. Writing a follow up after a call with the Jiminny summary is also significantly quicker and easier.
Great value for money
What do you like best about the product?
The upside of using Jiminny versus other similar platforms is that it's very user-friendly. Also, the Sidekick feature is extremely helpful, as well as the SFDC integration. We used to have another vendor, and the transition from that platform to Jiminny was very smooth - very easy to implement. Customer support is generally good.
What do you dislike about the product?
A bit of a downside if using Jiminny is how the playbooks are set up in the backend. Could be more straightforward (for example, one cannot duplicate a coaching framework of a playbook to another, you have to start over from scratch).
What problems is the product solving and how is that benefiting you?
Jiminny is helping us detect low and high performers in our Sales team, and providing the framework to coach them. Also, giving us insights into which topics are brought up the most by our customers (whether that's pain points, objections, market trends, etc.)
Great note taking and tracking software
What do you like best about the product?
Jiminny provides a summary and actions for all parties on the call. It's a really useful tool for a sales exec to improve and use the coaching functionality.
What do you dislike about the product?
Sometimes the summary needs improvement in terms of languages and the people speaking
What problems is the product solving and how is that benefiting you?
Tracking call and providing a summary and enabling calls coaching.
Very solid, reliable technology
What do you like best about the product?
Stable, reliable. Addition of summaries is really positive
What do you dislike about the product?
Transcript language support could be improved
What problems is the product solving and how is that benefiting you?
Keeping tabs on things going on in my team
Good software for reviewing my team calls
What do you like best about the product?
User friendly, great summaries of calls and capturing of key actions and discussion points
What do you dislike about the product?
The transcript of non-english conversations can be a bit iffy
What problems is the product solving and how is that benefiting you?
Recording calls from my team, and giving me a platform to review consistency and delivery of recommendations to clients
The Optimal Tool for those on Customer Calls
What do you like best about the product?
The follow-up email feature on Ask Jiminny, and the transcript where I can easily run a search for keywords spoken about. The Jiminny team is very helpful as well. I requested for a few features over a customer support case with them, and within 3 weeks, the features were implemented. Never had such an experience with other companies before.
Good post-sales support are hard to find. Jiminny takes care of that.
Good post-sales support are hard to find. Jiminny takes care of that.
What do you dislike about the product?
NIL. I don't think there's anything big. The only small thing is that the Chrome Jiminny extension opens as a new tab, and not as an extension, making the system lag slightly. But this is not a big hindrance personally.
What problems is the product solving and how is that benefiting you?
The Follow up emails and the transcript, so I can refer back to what was spoken
Super user friendly
What do you like best about the product?
Love being able to review every call at a high level. Search for keywords and the email follow up tool is a time saver!
What do you dislike about the product?
sometimes doesnt join calls but this could be due to SDR set up / Access
What problems is the product solving and how is that benefiting you?
Reviewing sales discovery calls = better follow ups and next meetings
Easy to use, smart AI that can write great emails
What do you like best about the product?
Really strong AI. Have very good localization to native languages we use. Impressively, can churn accurate emails that add in summary items, action steps, next steps, etc. Really love how fast and intuitive it becomes when you need a clean and clear sales tool.
What do you dislike about the product?
So far it's been working pretty great. It has all the features I need to make things work smoothly.
What problems is the product solving and how is that benefiting you?
It helps to churn smart AI emails where all the action steps and next steps is laid out nicely for you. It catches on things that I should include like a response to why we are better than competitor X
Jiminny Review
What do you like best about the product?
Love the transctiptions. Great for reviewing before observing
What do you dislike about the product?
Very User Friendly as I am a first time user. I found it easy to navigate.
What problems is the product solving and how is that benefiting you?
na
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