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Jiminny

Jiminny

Reviews from AWS customer

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External reviews

913 reviews
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External reviews are not included in the AWS star rating for the product.


    Jordan F.

All my notes done for me, easy follow ups, insights and more

  • September 25, 2024
  • Review provided by G2

What do you like best about the product?
Jiminny has streamlined my note taking ability and brought it to the next level. No more individual notes, trying to scribble down information during meetings. Now is the time to take meaningful notes and actions after the fact. Jiminny keeps me organized, easily incorporates into my workflows and was a snap to set up (I didn't even have to do anything). I really appreciate the ability to take 'snippets' of my customer calls and share them internally/externally seamlessly.
What do you dislike about the product?
As with any AI, the summary is the best part. The rest of the features are a bit extra: I don't think I'd use an AI summary email or risk associated with accounts at face value.
What problems is the product solving and how is that benefiting you?
We're required to take notes for every customer meeting, and ensure there are accurate follow up steps for us internally (with product) and externally (with stakeholders). Jiminny easily helps solve this with automated note taking and AI summaries, integrated into our Customer Success Platform & CRM, and be able to share 'snippets' with others as needed.


    Events Services

Jiminny helps us stay organized!

  • September 25, 2024
  • Review provided by G2

What do you like best about the product?
I like the insights and being able to keep up with my team and what they are watching/reviewing! I also like the ease of use and how simple it is to navigate the platform. I love seeing the key words and being able to jump to specific mentions in the videos.
What do you dislike about the product?
Sometimes the screens are a bit jumbled, it could possibly improve with some UI/UX research and seeing where customers are struggling. The search bar is somewhat hard to use. I would like to be able to search for a person and see all of their recorded calls- if this exists I have yet to find it.
What problems is the product solving and how is that benefiting you?
Jimminy is solving the organization problems that everyone is having. Being able to search by key words is crucial to us and finding the correct video
This also helps us review salespeople and find if any errors are happening// receiving customer feedback.


    Information Technology and Services

Excellent tool for call recording and training sales reps

  • September 25, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use and the seamless integration with our current toolstack.
What do you dislike about the product?
I have no complaints about the tool. Does what it says on the tin.
What problems is the product solving and how is that benefiting you?
Recording calls so that its easy to listen back to them and find snippets that might of been missed initally.


    Public Relations and Communications

Game-Changing Tool for Client Engagement and Professional Growth

  • September 25, 2024
  • Review provided by G2

What do you like best about the product?
As an early adopter of this tool within our organization and daily user, I've become a true believer in its capabilities and a vocal advocate for its use.

The AI integrations are particularly impressive, representing a significant leap towards the future of client management. These features have dramatically expedited my follow-up process, generating thoughtful email drafts and comprehensive internal notes with remarkable efficiency. This time-saving aspect alone has made the tool invaluable to my daily operations.
This analytical component has been instrumental in helping me identify areas for improvement and capitalize on my strengths.
A standout feature that I've only recently discovered is the LIVE coaching functionality. During a particularly technical call, this feature proved its worth tenfold. My colleague was able to provide real-time assistance, helping me address complex questions with confidence and precision. This level of on-the-spot support is truly revolutionary in maintaining a high standard of client communication.

In conclusion, this tool has fundamentally transformed how I approach client interactions and manage my professional development. While there's always room for improvement, the benefits I've experienced make it an essential part of my daily toolkit.
What do you dislike about the product?
While I'm still on the fence about the autoscore rating system – I believe human nuance in evaluations is crucial – I find the team insights feature incredibly useful. It provides me with actionable data to continually refine my approach and foster professional growth. This trade-off makes my qualm with the star a nominal footnote.
What problems is the product solving and how is that benefiting you?
The recording features have been a game-changer for me, streamlining my workflow and allowing me to be fully present during client interactions. Instead of frantically scribbling notes, I can now focus entirely on the conversation, knowing I can revisit the recording later for reflection and analysis.


    Max A.

Jiminny is a top tier learning tool.

  • September 25, 2024
  • Review provided by G2

What do you like best about the product?
Being able to review demos and create snippets which are organized into playlists. This allows you to create bite sized teachable moments.
What do you dislike about the product?
It can be a lot to leanr at first but they make it very easy.
What problems is the product solving and how is that benefiting you?
It can be hard to teach sales people about good tactics and strategies. Jiminny allows us to create snippets of the best teaching moments and impart that knowledge onto new sales people.


    Nikki P.

It is useful for work

  • September 25, 2024
  • Review provided by G2

What do you like best about the product?
meeting recording and summaries that help with work
What do you dislike about the product?
No downsides so far but some functionalities like loom can be helpful
What problems is the product solving and how is that benefiting you?
By recording and summarizing the client meetings, it helps us to collect notes and keep our work organized.


    Computer Software

Helpful tool for new sales reps

  • September 25, 2024
  • Review provided by G2

What do you like best about the product?
I think the best part of Jiminny is being able to watch recorded calls from other sales reps when you are new to an organization. It's helpful to hear how others pitch your product so you can fidn the pitch that works best for you.
What do you dislike about the product?
UX doesn't quite make sense for how I would want to navigate the site based on my primary needs.
What problems is the product solving and how is that benefiting you?
The biggest help is the call recording so I can go back and watch calls to prep for the next one


    Junnun S.

Jiminny enhances conversations with AI-driven insights for smarter engagement.

  • September 25, 2024
  • Review provided by G2

What do you like best about the product?
It is seamless to integrate into my workflow, allows me to focus on my calls, and provides key insights and recaps post-call.
What do you dislike about the product?
I have no negative comments about Jiminny because it excels at enhancing conversations with actionable insights, improving team collaboration, and boosting overall performance. Its user-friendly interface and powerful AI make it an indispensable tool for communication optimization.
What problems is the product solving and how is that benefiting you?
It is allowing for seamless call recording, analysis, and coaching options.


    Candice G.

Conversational Excellence: How Jiminny Elevates Sales Performance

  • September 25, 2024
  • Review provided by G2

What do you like best about the product?
I love how Jiminny helps our sales team level up their game! The conversation insights are super valuable, and the automated recording and transcription features save us so much time. Plus, the data-driven coaching tools make it easy to identify areas for improvement. The platform is really user-friendly, and the customer support team is always on point. Since using Jiminny, I've seen a boost in sales performance as I can easily coach the BDR's and my manager can coach me - and collaboration among our reps. It's been a game-changer for us!
What do you dislike about the product?
While I'm impressed with Jiminny overall, I wish it had more accurate transcription, reliable action item and speaker identification, and more advanced analytics capabilities.
What problems is the product solving and how is that benefiting you?
Jiminny's been a game-changer for our sales team. We used to waste time on manual data entry and struggle with inconsistent coaching, but Jiminny's automated platform has streamlined everything. Now, we get accurate sales insights, targeted feedback, and better forecasting. I can easily coach my team, scale our processes, and make data-driven decisions. It's transformed our workflow, helping us refine our approach and hit our sales goals. No more tedious admin tasks or guessing games so more time to sell!


    Leisure, Travel & Tourism

Game-Changer for Sales Teams!

  • September 25, 2024
  • Review provided by G2

What do you like best about the product?
The intuitive call recording and analysis features allow for easy coaching and real-time feedback.
The automated transcription and call insights provide deep analytics to improve sales strategies.
What do you dislike about the product?
Occasionally, the transcription accuracy can be off, especially with heavy accents or background noise
What problems is the product solving and how is that benefiting you?
Jiminny solves the problem of recalling important details from sales calls by providing call recordings and transcriptions. This allows me to easily review my conversations, ensuring I don’t miss any critical points or action items. By analyzing my own calls, I can identify areas for improvement, apply better strategies in future interactions, and enhance my overall performance. If I forget anything discussed, I can quickly refer back to the recordings, saving time and helping me stay on top of every opportunity.