Jiminny
JiminnyReviews from AWS customer
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Sales coaching at best
What do you like best about the product?
Excellent excellent tool for sales coaching and analysis.
What do you dislike about the product?
As so much can be done through Jiminy one needs a good session to learn the tools!!!
What problems is the product solving and how is that benefiting you?
It looks for keywords being used the most. If the agent has asked key questions.
Excellent platform and service
What do you like best about the product?
It is very userfriendly and easy to use on a daily basis. The meeting summary and notes are incredibly useful to review calls.
What do you dislike about the product?
I have not yet noticed anything I dislike.
What problems is the product solving and how is that benefiting you?
It makes it very quick and easy to review calls that have taken place.
A mostly positive experience with the odd bug or connection issue.
What do you like best about the product?
Live coaching & AI featues for meeting notes.
What do you dislike about the product?
Issues with connection an occassonial system down.
What problems is the product solving and how is that benefiting you?
Jiminny helps as train staff, review calls for important information and allows us to document poor/good calls to use as examples
Use it everyday
What do you like best about the product?
Great in helping me focus with my customers rather than always writing down notes. Very user friendly to use and provides a great overview summary for me to complete the action from a meeting. Enjoy the ease of sharing the video with attendees.
What do you dislike about the product?
Every now and again does not attending every meeting I've booked. Would also be great if it could join non teams meetings.
What problems is the product solving and how is that benefiting you?
Saving having to always write down notes and can benefit on focusing on a much more natural conversation with my customer.
A Game-Changer for Sales Coaching and Performance Improvement
What do you like best about the product?
Jiminny is incredibly user-friendly, making it easy for my team to adopt right away. The platform provides valuable insights that have helped us improve our sales performance significantly. The coaching frameworks are a standout feature, allowing us to tailor sessions to individual reps and focus on specific areas for improvement. Additionally, Jiminny’s flexibility has been a huge advantage, as we’ve been able to seamlessly adapt it to fit our existing sales training model.
What do you dislike about the product?
The integration with Salesforce took longer than anticipated. While it does work as expected now, the setup process could be smoother. Additionally, the AI functionality is still evolving. It’s promising but needs more time to better understand the nuances of our conversations, such as specific tones and contextual elements we prioritize.
What problems is the product solving and how is that benefiting you?
Jiminny has streamlined our sales coaching process and given us actionable data to work with. We’ve seen a marked improvement in Sales Team performance and overall deal progression thanks to the real-time feedback and insights the platform provides. It has also allowed us to deliver more personalized coaching that aligns perfectly with our internal strategies.
Great tool
What do you like best about the product?
The Meeting Insights Jiminy Provides is useful
What do you dislike about the product?
It can get some details wrong, male/female
What problems is the product solving and how is that benefiting you?
Training
My first experience with a Sales Intelligence tool – amazing!
What do you like best about the product?
I've only been using it for 3 months-ish, but I can't imagine living without it now. Automatic recordings, transcriptions, AskJiminny follow-ups and insights... I can reference whatever's necessary at any time. It's great.
What do you dislike about the product?
I don't have too many negatives to share, but the UI can be unintuitive in the beginning (especially AskJiminny button moving around the intefrace).
What problems is the product solving and how is that benefiting you?
Ease of reference of past conversations, insights into my own speech.
Great Company
What do you like best about the product?
How quick and responsive the support team are, cannot fault them
What do you dislike about the product?
A few too many teething issues but support team are quick to help
What problems is the product solving and how is that benefiting you?
Meeting notes feedback
Saves me time
What do you like best about the product?
I find the summary and next steps from a meeting most helpful.
What do you dislike about the product?
The follow-up e-mail suggestions sometimes aren't that great, however, I do find useful bits and pieces to use.
What problems is the product solving and how is that benefiting you?
Jiminy is saving me tons of time on admin with direct integration with Salesforce and allows me to focus on the more important part of my job. We all know admin is there for a reason and serves a purpose, but it feels great when you don't have to do it.
Amazing software
What do you like best about the product?
Very user friendly and easy naviagte around the sofware. Saves me so much time, espically with the AI funtion to summarise conversations.
What do you dislike about the product?
The time is takes to load long conversations, if I need them the same day.
What problems is the product solving and how is that benefiting you?
If I cannot remember what somone said I can go back and listen. If I cant understand someone, the scipt will tell me what they said.
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