Jiminny
JiminnyReviews from AWS customer
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Keeps me organised, sane, accountable and improves my delivery.
What do you like best about the product?
Jminny has helped tremdously in keeping me organised when my weeks are filled with multiple product demos a day. It gives me action items which are pretty accurate and allows me to review calls for follow ups. If you are in a fast paced sales environment this can be a life saver whilst saving brain power. It has helped me improved my delivery, efficiency and can be used to send clips to customers who need a refresh. Teamed with a CRM integration, my note taking has never been better.
What do you dislike about the product?
No downsides, only annoyance is the format video files are downloaded in (mkv) - would be easier if .mov
What problems is the product solving and how is that benefiting you?
Follow ups, note taking, action items, call reviewing, coaching, information sharing
Concise and easy to understand and navigate
What do you like best about the product?
It is very efficient with recordings I also appreciate the statistics that are available with every call
What do you dislike about the product?
I have not found any aspect that I dislike
What problems is the product solving and how is that benefiting you?
it gives me the opportunity to relisten calls making me aware to necessary areas that I can improve upon
Great service - Highly Recommend
What do you like best about the product?
The way everything is monitored and then transcripts listed as it help loads when trying to review a call and you can see the entire conversation and progress - it also helps with clients that forget previous conversations had we can relay the entire thing back to them - customer support is superb
What do you dislike about the product?
nothing at all to dislike - everything is spot on
What problems is the product solving and how is that benefiting you?
it is aiding us thourough with our calls and being able to relay back specifics in calls to assist our clients
There is more to Jiminny than meets the eye!!!
What do you like best about the product?
Call recordings, ease of use, Intelligence feature, the Google Chrome extension and how it seamlessly integrates with my CRM so I can keep track of calls.
I find Jimminy has been implemented into our internal processes and is used as a tool across the team everyday.
It allows me to refer back to previous conversations and prepare for the next calls with my customers.
I find Jimminy has been implemented into our internal processes and is used as a tool across the team everyday.
It allows me to refer back to previous conversations and prepare for the next calls with my customers.
What do you dislike about the product?
I haven't come across anything I dislike so far!
What problems is the product solving and how is that benefiting you?
Jimminy helps me understand my calls, what is being discussed and uses the Intelligence feature to give me a quick overview. I can use Jimminy to help improve for future calls and ultimately then provide a better customer experience
GREAT TOOL FOR LISTENING TO COLLEAGUES CALLS
What do you like best about the product?
checking calls from my team to be able to train them better
What do you dislike about the product?
constant pop ups to review the website which can get in the way
What problems is the product solving and how is that benefiting you?
making sure colleagues are saying the right thing and coaching in a relevant way
Brilliant new system to help us with our customer service
What do you like best about the product?
It makes communication between colleagues and customers so much easier!
Call listening enables transparency throughout our business but also helps yourself improve as a member of staff.
Call listening enables transparency throughout our business but also helps yourself improve as a member of staff.
What do you dislike about the product?
I do not have anything we do not like about Jiminy
What problems is the product solving and how is that benefiting you?
Jiminny has enabled each department to understand the customer journey through the business with clear transparency so that we can see exactly how the customer has been handled throughout. If there are any complaints we can listen and resolve easily.
Jiminny has made my life so much easier!
What do you like best about the product?
Jiminny has made recording and listening to my history of conversations so much easy. I use the application everyday and I must say their customer support team is to teir.
What do you dislike about the product?
I haven't discovered anything I dislike. Jiminny is simply amazing!
What problems is the product solving and how is that benefiting you?
Jiminny has made note taking and sending followup emails so much easier.
Jiminny is a total game changer!
What do you like best about the product?
Jiminny has made my life so much is and their customer support team is so top teir. I use this application everyday and its so easy to use. It has allow me to colloberate with my team and listen to recorded communication with my clients via zoom.
What do you dislike about the product?
I haven't discovered any dislikes as yet. Jiminny is simply amazing.
What problems is the product solving and how is that benefiting you?
Jiminny has made note taking, email follow-up and next step actions for each conversation so easy.
Opinion On Jiminny
What do you like best about the product?
I love that it Transcribes the call for you
What do you dislike about the product?
For some reason it does not record calls consistently
What problems is the product solving and how is that benefiting you?
it helps to show the flow of the conversation
jiMINNY REVIEW
What do you like best about the product?
You listen to your calls help you review what was done on the call
What do you dislike about the product?
not very likely jiminny is a very helpful tool.
What problems is the product solving and how is that benefiting you?
jiminny help to solve what was done on the call. what was never herd clearly you can go to jiminny to review
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