Jiminny
JiminnyReviews from AWS customer
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A great tool for coaching, personal self development and team collaboration.
What do you like best about the product?
I use it every time to record a meeting or a phone call and also listen to other team members' call. It was easy implemented and we had great couple of call with Customer support to understand it better. The tool's simplicity, its compatibility with our CRM and other call recording tools, and its coaching and self-improvement functionalities are exceptional. Storing notes is effortless, saving time when updating records and granting quick access to all pertinent information for team members and partners alike. The call summary and innovative AI features are particularly impressive, significantly reducing follow-up and email correspondence time. It's evident that this tool is revolutionizing productivity and collaboration within our team!
What do you dislike about the product?
The only small minus is that if meeting is delayed by 10-15mins on Teams, Notetaker needs to be re-invited.
What problems is the product solving and how is that benefiting you?
Better team's collaboration - all information is stored and ready for review
Coaching - impoves sales call through self development or receiving feedback
Coaching - impoves sales call through self development or receiving feedback
Jiminny has optimized my commitments and follow-ups with customers
What do you like best about the product?
Jiminny has optimized the time I spend in following up for a call.
I can always focus more on the conversation since I know that my notes are being taken for me.
I can always focus more on the conversation since I know that my notes are being taken for me.
What do you dislike about the product?
I would like for the list of tasks feature to be improved.
What problems is the product solving and how is that benefiting you?
Transparent communication with customers accross my organization.
Possibility of building best practice playlists for internal education.
Possibility of building best practice playlists for internal education.
First time using jiminny!
What do you like best about the product?
Give me insights into what's going on within my team and company! It allows me to go back and listen previous calls, just in case I missed anything. It gives you the opportunity to learn from your Coworkers also.
What do you dislike about the product?
Nothing, Everything sooo perfect so far!
What problems is the product solving and how is that benefiting you?
There was a problem with pairing jiminny to my office 365, customer service was a big help.
First time user
What do you like best about the product?
My experience was great. I loved how I could get detailed times stamped scripts of what was being said and who said what? As somebody with dyslexia? I find reviewing these scripts and being able to see where I went wrong was of immense value. The things I like best are that it understands multiple languages and it can be invited during a meeting even once a meeting has started not only that but when it comes to breaking down the insights I think this is amazing because you can really see how you compare to other team members and using which metrics?
What do you dislike about the product?
There are many things that could be improved about Germany for example using AI to determine which language is being spoken rather than having to change the interface language in settings. This is especially important for international organisations. Also there may be instances whereby internal meetings need to be conducted and Jiminy is used for these internal meetings however that met data should not be shared or used for the drill down insights because it wouldn't be fair for it to be used during the drill down insights if you know what I mean I also think that you should be able to download the scripts in different formats. Turbo scriber is a good company that you can take heed from. I could go on and on and on and on about how Jim could be improved. Please give me a call if you want more insight.
What problems is the product solving and how is that benefiting you?
Jiminy is helping me work out where I've gone wrong and allowing me to showcase my value to other team members as well as allowing them to learn from me
Works well 50% of the time
What do you like best about the product?
It's a cheaper alternative to Gong. Easy to implement.
What do you dislike about the product?
It's completely unreliable. When you need it most, it doesn't work. And the support team always has to say sorry. I have an inbox full of "sorry, we have notified engineering" "Sorry we are working on a fix" emails. If you rely on Live Coaching, look elsewhere.
What problems is the product solving and how is that benefiting you?
Just needed to record demos and coach live. Unfortunately coaching live doesn't work well.
Never used a tool like Jiminny before - so helpful!
What do you like best about the product?
Give me insights into what's going on with my team and company as a whole! Helps me review and go back to previous customer conversations with precision.
What do you dislike about the product?
I don't have anything about Jiminny that I dislike.
What problems is the product solving and how is that benefiting you?
While managing a book of business of 25 clients it's super helpful to have an audio/video record of previous conversations as well as high level notes/next steps/etc after each call!
Great tool for helping manage a sales team
What do you like best about the product?
I love the reliability and accountability it brings to our business. I've used this with our main brand Enquirybot and it's helped improve onboarding and sales calls
What do you dislike about the product?
The app has improved but still could be better
The call scoring is also a little difficult
The call scoring is also a little difficult
What problems is the product solving and how is that benefiting you?
It was brought in for tracking calls but it has been a revaltaion for helping record onboarding and sales calls for future follow up and optimisations
A great tool, hard to work without it
What do you like best about the product?
Call summary feature is extremely useful for when I don't have time to listen to the whole call.
The call transcript is also great and mostly accurate.
The call transcript is also great and mostly accurate.
What do you dislike about the product?
No downsides of using it, except the AI summary sometimes gets names and numbers wrong.
What problems is the product solving and how is that benefiting you?
Completely removes the time consuming task of taking notes whilst on the phone. Makes it easy to listen to my own and my colleagues calls, the filtering options enable me to quickly find the calls i'm looking for.
Fantastic for self development
What do you like best about the product?
I can go back through my calls every day with a fine comb and observe where I could have done better, missed opportunities and brought more value. I can share my calls with colleagues so I can get constructive criticism. Very easy to use.
Overall, a fantastic tool for self-development and team development if you manage a team.
Overall, a fantastic tool for self-development and team development if you manage a team.
What do you dislike about the product?
AI could be better for Customer Success Managers.
It would be great to have template for the AI so it can break the calls down into the format you wish with Action Points.
It would be great to have template for the AI so it can break the calls down into the format you wish with Action Points.
What problems is the product solving and how is that benefiting you?
Capturing call data for analysis and insights.
Excellent tool and helpful for growing teams
What do you like best about the product?
All of its features and that it focus not only to monitor your sales etc but also improve you during your pitch, keep on key moments and help you to constantly improve but also support your colleagues
What do you dislike about the product?
nothing at all. Really easy to use and the Customer support is always there to answer your questions or jump on a call with you
What problems is the product solving and how is that benefiting you?
Supporting our team to constantly improve
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