Jiminny
JiminnyReviews from AWS customer
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Jiminny is great!
What do you like best about the product?
Things started great with free trial led by sales. Sales person was extremely attentive (even though we are just a small sales team) and they (along with customer enablement specialist) really took the time to:
1. understand our needs
2. provided us with a thorough walkthrough of the application so we didn't feel lost
3. checked in on us regularly and were very resonsive to questions
Once we made the decision to go with Jiminny - contracting was easy and they were patient as we completed our necessary info/sec reviews.
Post contract - it's been great working with the assigned CSM to implement & customize Jiminny to our specific needs.
It's been only a month but so far the sales reps really appreciate the call summaries as well as the list of follow-ups.
The integration into our HubSpot CRM has been seamless.
Looking forward now to using many of the coaching & self assessment features to really drive the value out of the platform.
1. understand our needs
2. provided us with a thorough walkthrough of the application so we didn't feel lost
3. checked in on us regularly and were very resonsive to questions
Once we made the decision to go with Jiminny - contracting was easy and they were patient as we completed our necessary info/sec reviews.
Post contract - it's been great working with the assigned CSM to implement & customize Jiminny to our specific needs.
It's been only a month but so far the sales reps really appreciate the call summaries as well as the list of follow-ups.
The integration into our HubSpot CRM has been seamless.
Looking forward now to using many of the coaching & self assessment features to really drive the value out of the platform.
What do you dislike about the product?
Can't think of any. If you don't like the color pink I guess - this application is not for you.
What problems is the product solving and how is that benefiting you?
Automatic call transcripts
Automatic call summary with follow-ups
CRM integration
Sharing short playlists with others in the organization
Playlists for onboarding
live & recorded sales coaching
deal insights
Automatic call summary with follow-ups
CRM integration
Sharing short playlists with others in the organization
Playlists for onboarding
live & recorded sales coaching
deal insights
Easy to use & supportive team
What do you like best about the product?
Very quick to setup, easy to use, and the team gets right back to us whenever we have any questions. Does everything you need a CI tool to do, and certain features like live Live Coaching (listening live to a colleague's calls) are far ahead of their competition. It was a huge pain-point for us prior to moving to Jiminny that our previous tool's live coaching feature had a 20+ second delay, and low frame-rate - not a problem with Jiminny!
What do you dislike about the product?
Only thing that would be great to add is the ability to track exactly who watches your Jiminny snippets, when you send it out to a prospect/customer :)
What problems is the product solving and how is that benefiting you?
Understanding the needs of my prospects, and having one unified record of the information they've given to us over calls.
Helpful and Easy to Use!
What do you like best about the product?
Being able to listen back to calls and having all the transcripts readily available to read. We use this once a day so it's great as a team to be able to easily listen back and give each other pointers and tips of what we can do better next time.
What do you dislike about the product?
Sometimes the live coaching doesn't appear.
What problems is the product solving and how is that benefiting you?
Being able to watch and listen back to old calls to better myself and others.
Game changing
What do you like best about the product?
The ability to see an overview of meetings and calls, also be able to involve metrics and terminology to score those calls.
What do you dislike about the product?
A downside to Jiminny would be you can;t format the dashboard as well as you would like, however this is very minimal as it has been optimised very well
What problems is the product solving and how is that benefiting you?
Consolidates all of my meetings, notes and pipeline into one place, from there I can make proactive decisions quicker and quality check my meetings.
Great product and customer success
What do you like best about the product?
Ability to review meetings and gain insights from the calls
What do you dislike about the product?
Manual tagging of what type of call. Can suggest to automatically log activity type based on keyword of the call. When meeting contains keyword "Demo" - Then log activity type as Demo.
What problems is the product solving and how is that benefiting you?
Helping in building call inisghts from sales team during their demos. Avoids mistakes by having the ability to review calls at will with transcrirpts.
Good to use, helpful for calls
What do you like best about the product?
It's good to use for recording calls, the to-do's after each call are accurate. I like the ability to add the call and notes into hubspot CRM and it has seamless integration. I use Jiminny with each of my calls, almost on a daily basis.
What do you dislike about the product?
The transcript where it indicates who's talking is always inaccurate. I find this hard to review who's speaking and often have to watch the video to see if it's myself or the prospect. There was a period that Jiminny didn't come to the meetings but that was a bug and the customer support team was super responsive and helpful with this.
What problems is the product solving and how is that benefiting you?
It solves the problem of summarizing a very lengthy call into next steps, and it's always there for me to go over if I am ever unsure of how a call went or what was said.
It's been positive in helping me to keep track on remembering what has happened in meetings.
What do you like best about the product?
It's increased my ability to concentrate on meetings as I don't have to think about note taking.
I like that I can look back at my recorded sessions and analyse what I've done well etc.
It's massively helped me in remembering what my client is focussed on as I can look back at videos and transcripts before our next session
I like that I can look back at my recorded sessions and analyse what I've done well etc.
It's massively helped me in remembering what my client is focussed on as I can look back at videos and transcripts before our next session
What do you dislike about the product?
There are a lot of features on the page (I probably only use 3) and the video is really small in the bottom
What problems is the product solving and how is that benefiting you?
Remembering what my clients have said (without having to take notes)
Sharing what the client has said with a snipped of the video for example if I want to share it with some of the wider team
Sharing product feedback from my clients in a video or actual quotes with the product team
Sharing what the client has said with a snipped of the video for example if I want to share it with some of the wider team
Sharing product feedback from my clients in a video or actual quotes with the product team
Listening to colleagues so I can learn how the industry works and how to conduct my calls
What do you like best about the product?
Able to view and listen to all call in an easy format and the transcript is extremely helpful when it comes to taking notes.
What do you dislike about the product?
I haven't found any dislikes at this point.
What problems is the product solving and how is that benefiting you?
Be able to quickly get up to date information on clients and learn industry lingo and how to conduct calls with clients.
Enabling Organizations to Learn/Grow
What do you like best about the product?
I love the ease of use and reliability of Jiminny. It's the most intuitive recording tool I've used. It's been such a great tool to go back and review mine and team members' calls to shoutout things they did great, share areas for opportunity and learn others' approaches.
It's also been incredible to be able to share entire conversations or snippets of very technical calls which require multiple listens/views.
It's also been incredible to be able to share entire conversations or snippets of very technical calls which require multiple listens/views.
What do you dislike about the product?
Only coplaint is I'm used to Jiminny automatically joining calls I set. We recently experienced issues with Jiminny not joining calls. If I don't catch it and manually add Jiminny, I won't have the recording.
What problems is the product solving and how is that benefiting you?
Allows me to review calls where I may not recall specific information which was covered. Also enables us to hold our customers and ourselves accountable to what was said in case there is any miscommunication or confusion during/after the sales process.
Pretty accurate with the transcribing the calls
What do you like best about the product?
Pretty accurate with the transcribing the calls
Can easily search for key words and themes
Can jump to certain parts of the call easily
Can easily search for key words and themes
Can jump to certain parts of the call easily
What do you dislike about the product?
Sometimes takes a while for calls to load up to CRM
What problems is the product solving and how is that benefiting you?
Helping with call summaries, and will be great for coaching too
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