Jiminny
JiminnyReviews from AWS customer
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A great and easy to use platform!
What do you like best about the product?
Jimminy has proven to be a valuable asset in my capacity working in Marketing. I can easily listen to sales calls and read the transcript. Jimminy makes it considerably easier to track and record meetings using the Jiminny Sidekick. This integration has significantly optimized my workflow.
Their customer support is also exceptional. Their chatbox feature is both rapid and invaluable in addressing any inquiries or concerns.
Their customer support is also exceptional. Their chatbox feature is both rapid and invaluable in addressing any inquiries or concerns.
What do you dislike about the product?
Transcribing conversations during calls with unreliable connections can occasionally result in incorrect attribution of dialogue to the wrong speakers.
What problems is the product solving and how is that benefiting you?
Gaining access to sales insights poses a significant challenge for marketers. However, thanks to the platform's keyword tracking and the capacity to tag, comment, and provide asynchronous coaching, I can now effortlessly capture customer sentiment, feedback, and quotations.
Great software
What do you like best about the product?
The ability to quickly find filter through recordings to find points of the conversations where specific phrases were used, it makes it super easy to find what I'm looking for
What do you dislike about the product?
Nothing, I find everything easy to use and all of the features are really intuitive
What problems is the product solving and how is that benefiting you?
I use Jiminny to listen to demo calls and identify points of interest to feedback into our marketing
Powerful tool for collaboration, but at a price
What do you like best about the product?
The analysis and coaching is really cool, and has taught me things about how I interact that I did not conciously realise
What do you dislike about the product?
The side panel interface is a bit clunky and leads to forgetting to activate Jiminy for some calls
What problems is the product solving and how is that benefiting you?
As a small start up, being able to share insights from existing and potential customer calls across the whole business quickly and with an automated summary is invaluable. The coaching also helps upskill a small team with little sales experience
Does what it says on the tin
What do you like best about the product?
Jiminny is an easy tool to use for reps, managers, and ops professionals. With a little bit of setup you can configure it to track the most important parts of your sales calls.
What do you dislike about the product?
It could improve it's reporting, notifications and integrations. When comparing it to gong, it's just not in the same league.
What problems is the product solving and how is that benefiting you?
Call recording is our main use case and it does that
Covers most of our dialling and recording requirements.
What do you like best about the product?
It's simple and does both the dialer and the recording of calls. which means that you don't have to use multiple diffeerent tools to do this.
What do you dislike about the product?
Sometimes calls can drop out and the connection isn't great and the whole team have experienced this every now and then.
What problems is the product solving and how is that benefiting you?
We needed a tool that would allow us to make and log calls but also record them in order to be able to go back and re-listen to calls and review them as a team for training purposes.
very good conversation intelligence
What do you like best about the product?
really easy to cut parts of calls together to be able to send to clients post-demo
What do you dislike about the product?
nothing stands out - very ease to use and navigate
What problems is the product solving and how is that benefiting you?
evaluating how successful calls are, improving on demo's, understanding bad habits in conversations etc
Jiminny have changed the we work we work!!
What do you like best about the product?
Self coaching tool is great but also the milestone option to record special moments during calls that lets us focus on the clients and not take notes
What do you dislike about the product?
Sometimes there is a lag in calls being recorded but their customer success team is quick and efficient to reslolve it.
Rarely the notetaker joins or joins late but I use the Teams record then
Rarely the notetaker joins or joins late but I use the Teams record then
What problems is the product solving and how is that benefiting you?
Self coaching is great as we ar eall critical of our own work and that a way to do it in the privacy of your own space.
Integration with HUbspot is great
Integration with HUbspot is great
Utilize Jiminny to record and watch discovery calls
What do you like best about the product?
The transcript is really accurate and good. Helps me remember what went on/was talked about in our calls. I use Jiminny a few times a week.
What do you dislike about the product?
Sometimes when client sets up call, Jiminny can't be added to it.
What problems is the product solving and how is that benefiting you?
It helps take notes and gives an AI analyticis of what the next steps look like for post-call.
LOVE IT
What do you like best about the product?
The support is great. The chatbot pings me back in an instant!
What do you dislike about the product?
I think sometimes it is hard to search for a specific call.
What problems is the product solving and how is that benefiting you?
Helps me record calls!
Great tool to learn about our customers!
What do you like best about the product?
Using Jiminny has helped me to build immense empathy for both our customers and internal Sales/Support Teams. It is a go-tool for me when I want to learn about our prospects and observe interactions. I love how easy it is to highlight moments within videos and to download them when working offline. A great tool to work cross-collaboratively overall!
What do you dislike about the product?
I think some elements of the UX could be a little more intuitive — I feel confident to do only quite simple and basic things right now.
What problems is the product solving and how is that benefiting you?
As a strategic user researcher, it enables me to build mental bridges between our customers <> our Sales/Support team <> user research and product teams.
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