Jiminny
JiminnyReviews from AWS customer
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Utilize Jiminny to record and watch discovery calls
What do you like best about the product?
The transcript is really accurate and good. Helps me remember what went on/was talked about in our calls. I use Jiminny a few times a week.
What do you dislike about the product?
Sometimes when client sets up call, Jiminny can't be added to it.
What problems is the product solving and how is that benefiting you?
It helps take notes and gives an AI analyticis of what the next steps look like for post-call.
LOVE IT
What do you like best about the product?
The support is great. The chatbot pings me back in an instant!
What do you dislike about the product?
I think sometimes it is hard to search for a specific call.
What problems is the product solving and how is that benefiting you?
Helps me record calls!
Great tool to learn about our customers!
What do you like best about the product?
Using Jiminny has helped me to build immense empathy for both our customers and internal Sales/Support Teams. It is a go-tool for me when I want to learn about our prospects and observe interactions. I love how easy it is to highlight moments within videos and to download them when working offline. A great tool to work cross-collaboratively overall!
What do you dislike about the product?
I think some elements of the UX could be a little more intuitive — I feel confident to do only quite simple and basic things right now.
What problems is the product solving and how is that benefiting you?
As a strategic user researcher, it enables me to build mental bridges between our customers <> our Sales/Support team <> user research and product teams.
Easy to use
What do you like best about the product?
Helpful that it's integrated into our calendars so all external calls are automatically recorded and analyzed. Very easy to find the calls in the dashboard to review the call in its entirety or by specific segment. The search functions makes it quick to jump to key points by keyword. Understanding important themes and statistics help improve learning from calls.
What do you dislike about the product?
Sometimes the transcript doesn't attribute certain parts to the correct speaker, especially if someone wasn't included on the invite. I did also see where there were two speakers with the same name, and it was confused about which person to attribute the conversation to.
What problems is the product solving and how is that benefiting you?
Being able to validate written notes from calls to ensure no gaps on follow up items & better track opportunities for improvement on pitches/talking points
Must have for sales coaching
What do you like best about the product?
Auto recording and transcripts, makes sales coaching super easy and no room to 'miss' or 'forget' to record calls, makes it easier to onboard new consultants and SDRs
What do you dislike about the product?
Havent found any concerns yet, have found it super easy to use
What problems is the product solving and how is that benefiting you?
Increasing consultant skill sets through always on coaching collection, it means I have a bank of calls to review at any point in time
Great UX and really great support chat!
What do you like best about the product?
Jiminny has been super helpful in my role (Onboarding Specialist). After all trainings with my customers, I am then able to send them recordings of the training. It has been super helpful and my customers really appreciate it.
The Hubspot integrations are also great, it has been way easier to log meetings with the Jiminny Sidekick, and has actually optimized my workflow.
Customer Support has also been super fast and helpful with their chatbox.
The Hubspot integrations are also great, it has been way easier to log meetings with the Jiminny Sidekick, and has actually optimized my workflow.
Customer Support has also been super fast and helpful with their chatbox.
What do you dislike about the product?
I don't think there is anything I dislike about Jiminny. Sometimes if I want to scrub through a video it can take a bit of time to load but that normally just has to do with the WIFI,
What problems is the product solving and how is that benefiting you?
I do not use Jiminny for sales purposes although our team has purchased it for that. I am an Onboarding Specialist and it allows me to send the recordings of every training to our customers. It is also very helpful to look back on if needed.
Being able to receive an automated summary transcript and actions has been a game changer.
What do you like best about the product?
Call recordings, automated summaries, and actions, keyword lookup on calls, the ease of use and implementation have all been fantastic.
What do you dislike about the product?
Nothing so far, Jiminny is proving real value when having calls with customers
What problems is the product solving and how is that benefiting you?
We're not having to make tedious notes all the time, which means we're concentrating on the customer call.
Love it!!
What do you like best about the product?
Saves so much time on admin
The AI feature that creates follow up emails based on the transcript is amazing!!!!
I don't have to worry about remembering every single detail on a call anymore because I have the notes to refer to
Action points created off the back of the meeting are so useful
The AI feature that creates follow up emails based on the transcript is amazing!!!!
I don't have to worry about remembering every single detail on a call anymore because I have the notes to refer to
Action points created off the back of the meeting are so useful
What do you dislike about the product?
Inability to pause and resume the meeting recording
I sometimes struggle to get Jiminny into Teams calls
I sometimes struggle to get Jiminny into Teams calls
What problems is the product solving and how is that benefiting you?
Recording details of calls to refer back to, learn and improve from and save admin time
Jiminy make is easy for me to share meetings with C'level and stakeholders
What do you like best about the product?
1. Sharing the meeting to a stakeholder, or decision maker after a complicated meeting.
2. Feedback on my own performance
2. Feedback on my own performance
What do you dislike about the product?
You could work on a better transprict, as it's not valuable the way you work with it now.
In addition, the fact that it takes 30 minutes to get the video after a meeting
In addition, the fact that it takes 30 minutes to get the video after a meeting
What problems is the product solving and how is that benefiting you?
Feedback and informations
Jiminny - best conversational technology SaaS in the market
What do you like best about the product?
Ease of use
Seamless integration
Complete sync with HubSpot
Powerful conversation intelligence engine
Stellar team
Seamless integration
Complete sync with HubSpot
Powerful conversation intelligence engine
Stellar team
What do you dislike about the product?
Nothing, all works perfectly and is way more efficient than competition
What problems is the product solving and how is that benefiting you?
1. Coach BDR and Sales team
2. Efficient Sales operations
3. SHorten Sales cycles
4. Ensure best in class partner experience
2. Efficient Sales operations
3. SHorten Sales cycles
4. Ensure best in class partner experience
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