Jiminny
JiminnyReviews from AWS customer
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Sales Conversations: Jiminny's Software
What do you like best about the product?
The abillity to go back and listen to my conversations. The transcript is helpful when I need to find a specific point in the meeting and listen back. Snippets are helpful to send as well to colleagues when I have questions or need them to listen to a specific part so they don't have to search or listen to the whole call. The AI meeting notes, key takeaways, and action have been vital in recording my meetings in Salesforce and quickly reviewing calls efficiently
What do you dislike about the product?
I don't think there is much I do dislike. It is a great tool and with its AI updates has been great.
What problems is the product solving and how is that benefiting you?
The ability to capture conversations and also provide analytics around monologues, questions, risk words, etc. Quickly pasting notes and updates on next steps efficiently.
Automation & Incredible detail - who knew it was possible!
What do you like best about the product?
Our team uses Jiminny every day and it's fantastic how each call is stored against the lead/opportunity automatically. Each call records the transcript so that you can easily copy parts and log onto the lead/opp, without needing to write notes.
What do you dislike about the product?
Nothing! It does everything that we would want a tool like this to do.
What problems is the product solving and how is that benefiting you?
Jiminny creates a summary and action items, and it's impressively accurate.
I have used a solution aiming to be like this in the past and it was TERRIBLE. Transcript was so inaccurate it was pointless using the tool.
I have used a solution aiming to be like this in the past and it was TERRIBLE. Transcript was so inaccurate it was pointless using the tool.
Great tool for call listening and coaching
What do you like best about the product?
Jiminny is great - the call transcriptions are extremely helpful, meaning that sales people can focus on the conversation being had without worrying about not being able to take notes. Not only that, the training function is extremely helpful in picking up little nuances in the way our team speak, meaning that we can keep on top of call quality!
What do you dislike about the product?
The website is tricky to navigate if you've not had training, but this is something that they offer when you sign up
What problems is the product solving and how is that benefiting you?
It's helping my sales team be more collaborative, being able to watch each others calls and offer training and advice. It's also great for the team to be able to access a particularly good sales call to learn from. The transcription function is also really useful.
Excellent self reflection tool
What do you like best about the product?
I like that not only can you watch or listen to calls back, the transcripts allow you to delve into what works and what doesn't. Integration is easy. Easy to use.
What do you dislike about the product?
It would be helpful to be able to compare calls in unison.
What problems is the product solving and how is that benefiting you?
Allows us to reflect on previous activity which then gives us points for self improvement.
One of my fav sales tools!
What do you like best about the product?
I love the UI - it's so slick and easy to use, I like the live feed as it'll prompt you to listen to most engaging customer calls with the customer name etc, entices you in. It's great for continual improvement, listening back to customer calls etc
What do you dislike about the product?
It would be cool if you could set-up reminds for the team to add to playlists as they forget but not so much a dislike, just an improvement
What problems is the product solving and how is that benefiting you?
Being able to review how well I'm doing and listen back to each others calls to learn and share knowledge is really crucial to getting better at product/market knowledge.
Jiminny - a great ally
What do you like best about the product?
I love the fact that I don't need to take notes and invest all myself into listening to what the customer is saying.
What do you dislike about the product?
It sometimes fails to join the call and we don't get the precious information recorded.
What problems is the product solving and how is that benefiting you?
- Not needing to take the notes
- Call coaching: it helps us to improve our conversation skills
- Call coaching: it helps us to improve our conversation skills
A great sales training tool
What do you like best about the product?
I use jiminny for call coaching purposes. It's a great way to reflect on calls and demos with your sales team and uses personalised tags in the calls to find key points.
It's helped massively in developing the sales teams calls and demos
It's helped massively in developing the sales teams calls and demos
What do you dislike about the product?
Sometimes the transcripts are not that accurate but this is minor
What problems is the product solving and how is that benefiting you?
Sales coaching.
Recording calls for sale team
Helps have visibility over deals
Recording calls for sale team
Helps have visibility over deals
It's great! It has eveything you need for a recording solution
What do you like best about the product?
That it's always available whenever I make a business call, and dictates everything into text.
What do you dislike about the product?
I wish I could use it on ad-hoc calls from my mobile. I have to physically be on my laptop in order to access it currently. Not sure if this is going to be in development?
What problems is the product solving and how is that benefiting you?
Primarily it enables me to keep a full record of a call in all of its facets
Great product, great service.
What do you like best about the product?
Jiminny provides just the right level of functionality of sales reps as it does sales managers. Something that can't be said of most other softwares.
What do you dislike about the product?
The UI could be a little more intuitive and follow design guidelines from other apps however it makes for a memorable and pink experience!
What problems is the product solving and how is that benefiting you?
Helping sales reps review each others calls is a highly valuable exercise and Jiminny gives you the platform and tools to do this at scale.
A helpful tool for maximizing your role
What do you like best about the product?
I like that Jimminy breaks down a lot of data and information that I could have never thought of being pertinent, but is!. It is super helpful and easy to use and work with team members on to review calls with each other every month. It integrates with Zoom easily and have run into very few issues with connectivity. Any issues I have had have been quickly addressed by the Jimminy customer suport team.
What do you dislike about the product?
It is a little hard to remember where to find each thing within the different tabs that are available on the site and often find myself clicking through multiple times to find what I need.
What problems is the product solving and how is that benefiting you?
It is helping me figure out where I can improve my own sales calls.
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