Jiminny
JiminnyReviews from AWS customer
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Best sales enablement solution
What do you like best about the product?
My main use case for Jiminny is recording and rewatching my calls. I've found this is the most accurate when it comes to transcript and the summary it provides are excellent.
What do you dislike about the product?
It does everything it needs to very well. The only thing to improve on is sometimes the recording of the share screen can be a little unfocused. When you switch to High image quality mode, this improves.
What problems is the product solving and how is that benefiting you?
Jiminny allows me to effectively record and rewatch meetings. It's useful for sharing snippits with my team to get feedback and also rewatching key moments before followups/ future meetings with that customer.
This means I'm not missing out or forgetting any key details.
This means I'm not missing out or forgetting any key details.
Business Development Manager
What do you like best about the product?
Jimminy helps me to improve so much! First, it's really good to be able to listen to the call again and also see the statistics about your call. Statistics include elements such as listening to speaking ratio, so it can really help you improve on listening more if you see that your speaking ratio is too high. I really enjoy using Jimminy
What do you dislike about the product?
Sometimes the transcription is not perfect.
What problems is the product solving and how is that benefiting you?
Jimminy helps me to perfect my calls with clients, it's an amazing tool to see the areas you need to improve on!
Jimminy Saves Time and helps me improve
What do you like best about the product?
I love the stats! I have been looking this year to get my Talk Ratio down and after speaking to the wider team we all realised how much Data we can get from our calls to ensure that we are offering the best training possible- (our aim is to be World Class)! It is amazing that you can see the team average and where others rank, I can then go and listen to those with especially good stats and pick up some tips!
Our CSM Alice is great, loved the session when she came into our office. Additonally, in a similar role of upskilling people on a training platform , I though the quiz was a great method of getting us to pay attention!
Our CSM Alice is great, loved the session when she came into our office. Additonally, in a similar role of upskilling people on a training platform , I though the quiz was a great method of getting us to pay attention!
What do you dislike about the product?
The transcripts of the calls aren't always 100% accurate but this is something we use internally and not something we share with clients so it has never been too much of a problem
What problems is the product solving and how is that benefiting you?
Jimminy aids me to improve my training sessions which are the primary focus of my job. The stats show me how patient I am in letting my clients speak alongside other aspects such as the pace at which I am speaking, this has enabled me to be really refelective of how I am coming across and therefore coach myself to become the best I can be! As a team we love sending recordings to clients for them to watch too as it is a super easy process
Very user friendly straightforward tool
What do you like best about the product?
Coaching and commenting on calls and keep track of all the calls while logging to Hubspot directly. Very user friendly and intuitive platform
What do you dislike about the product?
Haven't encountered any major issues so far. However, sometimes there is a connectivity issue and i had to do a troubleshoot
What problems is the product solving and how is that benefiting you?
On time Sales calls and tracking
Improving team's calling skills
Expanding knowledge about calling
Improving team's calling skills
Expanding knowledge about calling
First experience with Jiminny
What do you like best about the product?
User-friendly, easy to understand and use, helpful coaching tool, training and self-reflection
What do you dislike about the product?
Not sure if it is compliant with every company law or GDPR regulations in certain countries
What problems is the product solving and how is that benefiting you?
It helps saving time by taking notes
I can always go back to the transcript to check what I have said to the client and vice versa
I can review the recordings with my manager and improve myself
I can always go back to the transcript to check what I have said to the client and vice versa
I can review the recordings with my manager and improve myself
Valuable and advanced software for Sales team
What do you like best about the product?
Customer support and AM teams are unparalled. Software is user friendly and easy to set-up and navigate, and the sales team have upskilled massively since first using it
What do you dislike about the product?
CRM integration could be imporved so there is more functionality on the platform
What problems is the product solving and how is that benefiting you?
Sales team have more consistent and efficient pitching to customers, from self-learning and also team and manager coaching sessions
Empowering - Insightful- Robust
What do you like best about the product?
It's used to learn and improve with real-time facts, stats and figures from customer calls! From this information I've been able to implement positive change and review where I could tighten up on certain practices, it has a very collaborative approach to improving the team and creating a dialogue for both the individual and team using it.
What do you dislike about the product?
There is very little to dislike about Jiminny, It's well-built with fantastic support and fit for purpose, a few teething problems when setting up, however, this can be put down to any SaaS
What problems is the product solving and how is that benefiting you?
It's solving the questions we ask ourselves about why a meeting/call didn't go to plan, enabling us to dig further and review what we could do better to improve our practice
Easy to use solution for call tracking
What do you like best about the product?
Jiminny is an easy to use solution that makes call analysis easy for both sales reps and managers. The call transcripts are very helpful for call reviewing and the live coaching feature is great during demos
What do you dislike about the product?
The live coaching feature is great when it works. For me and my team, there have been a couple of times where the live coaching link doesnt appear. If this becomes more reliable then it'll be a very well rounded solution.
What problems is the product solving and how is that benefiting you?
Jiminny is making it easier to review and analyse call structures and users strong/weak traits, which in turn helps with sales coaching.
I wish I had Jiminny sooner
What do you like best about the product?
Jiminny provides an effortless way for me to coach our sales team. I can easily see the team's activity and jump to relevant sections of recordings in order to provide tips and support.
What do you dislike about the product?
The software requires some configuration in order to get everything up and running and there have been some minor technical issues but the Jiminny team is very responsive and was able to solve the issues quickly.
What problems is the product solving and how is that benefiting you?
Prior to Jiminny it was difficult to identify potential gaps or areas of improvements for our sales team. This makes the process super efficient and easy because all the calls are recorded and easy to watch on demand.
Really useful tool!
What do you like best about the product?
Very simple and effective way to listen into calls.
What do you dislike about the product?
Some users weren't showing via Jiminny although they were actively taking calls.
What problems is the product solving and how is that benefiting you?
Listening in without having to be a fly on the wall.
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