Jiminny
JiminnyReviews from AWS customer
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All in one platform for sales calling, reviewing, coaching
What do you like best about the product?
Based on our personal talk tracks, having the AI of Jiminny not only catch but annotate each section of the call is great for the coaching side of things, whether that is self coaching or coaching others calls. Its been a great tool, especially with the addition and accuracy of AI implementation on call coaching, leaving more time to myself or others to utilize time during business hours
What do you dislike about the product?
Can be glitchy at times, not every single word is tracked properly but that comes with various accents and talk tracks from other people who we are talking to outside of the organization
What problems is the product solving and how is that benefiting you?
Sharing and coaching talk tracks between the sales team to then apply to each future call and daily activities when progressing and mastering the sale of our business
Great to be able to remind myself of calls!
What do you like best about the product?
Super useful in terms of being able to go back and re-watch a call so that I don't have to remember to write down all my notes down while it is going on - it allows me to be present in the call and not worry about forgetting anything! Also a great way of improving my calls with clients by being able to go back and learn from past calls.
What do you dislike about the product?
Sometimes the transcript doesn't pick up the right words, or doesn't assign it to the person is actually saying it, which means it is sometimes hard to just read them back.
What problems is the product solving and how is that benefiting you?
Means i don't have to remember everything on a call when it is said, but can go back and remind myself of what was said. Also provides a great way for the team to coach themselves and each other.
Jiminny can make you better at selling, if you can listen to yourself.
What do you like best about the product?
Most helpful is ability to take notes while listening to yourself in real time. Also, the ability to review details has been helpful when I miss something or I do not take notes. I like that I can do this at different speeds. I like that it's organized and that I'm able to share my clips with other people on my team for more impartial feedback.
What do you dislike about the product?
This is difficult - primarily because I don't really see a downside, although sometimes it's not as intuitive for me to use if I haven't used Jiminny in a while. For example - I needed to share a video with my team yesterday and struggled with doing so. I had to make it a "favorite" video, then I was able to share to a team list.
What problems is the product solving and how is that benefiting you?
The purpose of Jiminny for me and my business is to review what I'm doing so that I can do better on calls with clients. From that standpoint, it meets my needs. It's a benefit in that I'm able to review these clips on demand. However, I will say, that I believe there is a limit on how far back some of these calls go. I was looking for a call from 4 months ago and I could not find it in my saved clips library. Maybe we're limited? I don't know.
They are always there to help you!
What do you like best about the product?
The tool is very friendly and cover our needs perfectly.
Both the account executive team and support tech team are very efficient. They are always ready to jump into a call to help you. I feel them very close to us.
Both the account executive team and support tech team are very efficient. They are always ready to jump into a call to help you. I feel them very close to us.
What do you dislike about the product?
There is nothing in particular that I can dislike. In overall I like the way they work, very close to you and willing to help at any time.
What problems is the product solving and how is that benefiting you?
Availabilty of the conversations to our customers, doing intelligence analysis, transcripts, sentiment etc.
A great tool to help unlock more improvement across the sales team.
What do you like best about the product?
Jiminny's sidekick is perfect for helping a salesperson take notes and highlight key moments in customer meetings.
It integrates with PipeDrive, which saves my team so much time.
The platform is easy to use and requires very little training, and Support is always on hand to help.
I can see this being used across the whole business.
It integrates with PipeDrive, which saves my team so much time.
The platform is easy to use and requires very little training, and Support is always on hand to help.
I can see this being used across the whole business.
What do you dislike about the product?
The transcription could do with a little more work on MS Teams. However, it is decent enough to do the job.
Except that I can't fault it so far and am looking forward to future developments.
Except that I can't fault it so far and am looking forward to future developments.
What problems is the product solving and how is that benefiting you?
Jiminny is allowing the Senior team to coach the sales team more effectively. This ensures high-quality sales demonstrations that meet customer needs.
We can also capture and relay implementation requirements that may fall out of the usual remit.
We can also capture and relay implementation requirements that may fall out of the usual remit.
Does exactly what we need it to do, really like the key word identifier
What do you like best about the product?
Jiminy breaks down each call by what is talked about, when, and for what duration. Very helpful to get an idea of when certain things are coming up in a call
What do you dislike about the product?
Have had some connectivity issues, calls or google meetings not recorded. Most likely an issue on my end, as I know connectivity usually works great
What problems is the product solving and how is that benefiting you?
Sharing calls to collect feedback, identifying objections, time speaking vs time listening to help encourage open ended questions
Hands-free call analytics and to-do lists
What do you like best about the product?
I love that Jiminny is always there on my calls, with no action required from me.
I enjoy how easy it is to share and 'snip' calls into helpful clips - particularly for sharing CS best practices and product tips.
The transcribing is also really impressive - and the way it adds highlights to our CRM makes follow-ups ridiculously easy.
Outside of that, the team are great and always willing to go the extra mile with support.
I enjoy how easy it is to share and 'snip' calls into helpful clips - particularly for sharing CS best practices and product tips.
The transcribing is also really impressive - and the way it adds highlights to our CRM makes follow-ups ridiculously easy.
Outside of that, the team are great and always willing to go the extra mile with support.
What do you dislike about the product?
I'd like a more powerful universal search, to be able to share across all my accounts, the teams accounts, and keywords that appear in calls.
What problems is the product solving and how is that benefiting you?
Jiminny is allowing us a unified single point of truth for how all of our Sales and CS conversations are going - allowing us to continually improve.
Within the day to day it automatically keeps track of key talking points, and follow up actions required for our teams.
Within the day to day it automatically keeps track of key talking points, and follow up actions required for our teams.
Concentrate on giving great demos rather than writing notes
What do you like best about the product?
I can concentrate on giving a great demo rather than having to take loads of notes and spend time manually typing them into CRM after
Auto joins meetings. I like the name 'trumpet Notetaker' being in the meeting rather than the jarring 'This call is being recorded' speech that I've had with other tools
Gets rid of boring admin by auto-uploading summaries to Hubspot
Transcripts really useful for listening back to a specific part of a call
Analytic on words per min, patience, how much you speak etc
Accessible by my CEO for coaching
Don't need to remember to press record
Sharing snippets of a demo after a call and its integration into trumpet is great
Auto joins meetings. I like the name 'trumpet Notetaker' being in the meeting rather than the jarring 'This call is being recorded' speech that I've had with other tools
Gets rid of boring admin by auto-uploading summaries to Hubspot
Transcripts really useful for listening back to a specific part of a call
Analytic on words per min, patience, how much you speak etc
Accessible by my CEO for coaching
Don't need to remember to press record
Sharing snippets of a demo after a call and its integration into trumpet is great
What do you dislike about the product?
Summaries into hubspot are good but it would be even better if we could pull more granular data
e.g. auto populating a CRM deal property because a prospect said they used Hubspot
e.g. auto populating a CRM deal property because a prospect said they used Hubspot
What problems is the product solving and how is that benefiting you?
We work on a lot of deals, so not having to write notes saves loads of time. Also helps with coaching as CEO can review our calls
Being able to focus on the call rather than notes is huge
Being able to focus on the call rather than notes is huge
Excellent tool to be able to self-reflect and improve!
What do you like best about the product?
The best part of Jiminny is it's easy to use nature - as a sales person I am always looking to maximise my time, which before Jiminny meant putting self learning on the back burner. With Jiminny, it's super easy and simple to use so it gives me zero excuses not to prioritise development.
What do you dislike about the product?
For me as an individual contributor, I don't need some of the features that are offered, which can clutter the dashboard. They are fab for managers but not so much for me, so would be great if they could be switched off or hidden.
What problems is the product solving and how is that benefiting you?
It has helped me to analyse my deals, from the bigger picture to more granular detail like talking speed and conversation split between myself and the customer. Things that are very difficult without recording!
Great for demos, don't love it for cold calls
What do you like best about the product?
On demos when the Notetaker joins the Zoom room, it has made it so much easier to receive coaching. My manager frequently leaves call feedback and coaching. We also do a bi-weekly call review where as a team we review a 3-5 min clip of a demo, thnaks to Jiminny, and break it down as a team to learn together.
Another great thing has been the ability to go back and have even more detailed notes in salesforce because i can listen back to my call at 1.5x and make sure I didnt miss anything important.
Another great thing has been the ability to go back and have even more detailed notes in salesforce because i can listen back to my call at 1.5x and make sure I didnt miss anything important.
What do you dislike about the product?
There are tons of cold calls mixed into the demo library and I haven't been able to figure out how to remove them or stop recording them. We already record these calls in our calling software and it just clutters up my Jiminny feed. If there was a way to delete recordings so I don't have voicemails or bad numbers included that would be amazing!
What problems is the product solving and how is that benefiting you?
It used to be really hard to get or give feedback on our demos. We didn't want to have the formality of having to record each individual Zoom call and have a library of files saved on my computer. Now I can go in and receive coaching, and also just watch my peers' calls to learn from them.
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