Jiminny
JiminnyReviews from AWS customer
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Great for tracking progress / improvements.
What do you like best about the product?
It's great for tracking how sales reps are progressing as well as being able to spot trends in calls (both individual and across the team).
What do you dislike about the product?
The transcripts aren't always accurate and sometimes this can affect how we track progress.
What problems is the product solving and how is that benefiting you?
It's helping us to spot trends (both good and bad) during our sales process. We're able to spot areas in which we are stronger as well as areas that we need to improve.
Jiminny
What do you like best about the product?
It's really useful for reviewing my own calls or listening to other members of the team. You can also create and share snippets with team members or customers.
What do you dislike about the product?
Sometimes the transcriptions/analysis can be a little off e.g it will say I'm talking when it's actually the customer. The software also doesn't automatically recognise the difference between disco, demo and review calls when syncing up with hubspot.
What problems is the product solving and how is that benefiting you?
It helps you see what you're doing well/need to work on in calls realtime, by listening back or getting analysis on your performance e.g talktime, questions asked. You can spot patterns and then collaborate with other people in your team to improve.
Has become a really valuable sales tool
What do you like best about the product?
It allows us to keep track of calls async, and makes it much easier for call review sessions and coaching, very intuitive interface and generally a breeze to navigate around.
What do you dislike about the product?
I'd like there to be easier options of sharing calls (or parts of them) with customers. Sometimes the sharing and exporting of snippets can be a little glitchy, but usually works the second time around.
What problems is the product solving and how is that benefiting you?
It ensures that calls from reps are aligned with the sales training we have invested in and the expectations of our business when it comes to conversation quality.
Helping develop myself and making calls easier!
What do you like best about the product?
The call recording is fantastic, no more note taking, allowing me to focus on the call. But most importantly is the ability to coach myself or share calls with colleagues for feedback on my performance, or with Product teams to provide customer insights.
What do you dislike about the product?
Mobile app whilst a fantastic addition needs more development, the ability to download calls as opposed to using data would be great whilst listening to calls while commuting etc
What problems is the product solving and how is that benefiting you?
Helping me and the revenue team to self-coach, improve and develop further. The benefits of this is having better conversations as opposed to relentless 'pitches'
Love the new call summary notes
What do you like best about the product?
The customer support is great! So many helpful atricles, loads of new features it feels like weekly at this point
What do you dislike about the product?
The interface as a whole can feel cluttered.
What problems is the product solving and how is that benefiting you?
Our coaching frameworks now implemented in Jiminny have been a revolution. Keeping this data all in the place we watch back the calls save time and increases transparency
Excellent tool to review Sales meetings
What do you like best about the product?
Great UX, and very easy to get an overview of the calls made. I especially like the two features where one can listen in and provide live coaching to a team member during a call. Also, one can get a transcript in writing and read what was mentioned, where and when during the conversation to measure which points were touched upon.
What do you dislike about the product?
Nothing in particular. I am curious to see whether Jiminny will implement AI into the product, how this can help leverage the quality further, and to what extent.
What problems is the product solving and how is that benefiting you?
As a manager, it is much easier for me to review calls and conversations for each team member, which allows me to provide specific feedback and see where each individual needs further development in the sales conversations.
Jiminny is a great tool for self reflection
What do you like best about the product?
- it is such a great tool to self reflect on the way you are communicating and interacting with others
What do you dislike about the product?
The layout could be improved. I would like it more structured
What problems is the product solving and how is that benefiting you?
It is recording conversations which you can revisit to coach yourself and prepare your follow up
Jimminy Review Mobiz
What do you like best about the product?
It can aotumatically sync with my meeting on Teams
We can easily segment the calls for team review.
It syncs with Hubspot.
We can easily segment the calls for team review.
It syncs with Hubspot.
What do you dislike about the product?
I wish the filtering for video calls would be clear
What problems is the product solving and how is that benefiting you?
Have all the team calls at an easily accesible place
Friendly and usefull
What do you like best about the product?
The way it can transcribe everything that is said in a call or recorded in a meeting.
What do you dislike about the product?
I think sometimes it takes a little to load some of the playlists we have, but that is understandable because we have a lot of videos on those.
What problems is the product solving and how is that benefiting you?
It transcribes everything you say, so it solves any accents or language barriers there are. It is super friendly to use and at the same time it offers a lot of tools for our business.
Amazing, easy to use, and a must have product!
What do you like best about the product?
I just love every feature! Seriously, I cannot find something that would not be useful when it comes to Jiminny. This is the best tool for meeting recordings and reviews. I can easily add comments to specific segments, can be integrated with basically every CRM system, and I can export the recording to my clients what they can use as a learning material. Way to go, Jiminny Team!
What do you dislike about the product?
Maybe I'm not using the product to all of it's possibilities, but what I use is amazing! I cannot really express any dissatisfaction here, but I will keep my eyes peeled for future feedback!
What problems is the product solving and how is that benefiting you?
I use it to record any analyze client meetings in the SaaS B2B fintech industry. I love that I can record and export the meetings for my clients and my team, and I can easily integrate it with Zoom.
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