Jiminny

What do you like best about the product?

I like Jiminny's call recordings and transcripts because they make follow-ups and internal discussions easier. It's much simpler to check what was discussed than to rely only on CRM notes. I appreciate that newer reps can listen to older discovery or demo calls from senior team members. This really helped during onboarding, as they could hear actual customer conversations and objections, rather than just going through training sessions. Jiminny has made day-to-day sales less hectic, as reps no longer have to depend solely on memory or short CRM notes during follow-ups. It saves my time as a manager because I can review important parts of calls myself without needing detailed updates from reps repeatedly. Integrating Jiminny with HubSpot and Zoom was straightforward, and it significantly helps during pipeline reviews, as we can cross-check actual customer conversations.

What do you dislike about the product?

The platform is not perfect though. In longer meetings with several participants, speaker names sometimes need manual correction, and transcripts occasionally miss technical terms. I think it could improve more in meetings where multiple people speak one after another very quickly. In some of our longer customer calls, speaker labels get mixed and then reps need to manually check parts of the transcripts later. For transcripts, it would help if technical product names or industry terms were picked up more accurately. Most normal conversations work fine, but fast discussions sometimes miss smaller details and need attention.

What problems is the product solving and how is that benefiting you?

Jiminny helps with tracking sales calls and demos, reducing reliance on memory or brief CRM notes. It provides call recordings and transcripts for quick reviews and aids new reps by letting them learn from past calls. Managers can review calls without constant checks with reps.

What do you like best about the product?

I love how Jiminny is easy to use, especially when it comes to finding calls. The AI features are great for saving time by asking questions about our sales demos. I also find the chatbox facility useful, and the ability to search for key terms works well. Setting up Jiminny was straightforward and uncomplicated.

What do you dislike about the product?

Sometimes the Salesforce integration isn't great, as we are unable to use internal tagging on Jiminny.

What problems is the product solving and how is that benefiting you?

I use Jiminny for call listening, saving time with AI features that ask questions about our sales demos.

What do you like best about the product?

It records and summarises our hundreds of calls and helps us analyse and report with ease so we can handle calls more effectively

What do you dislike about the product?

Havent really experienced any downsides as such

What problems is the product solving and how is that benefiting you?

handling business objectives, streamlining tasks, helping on legal side

What do you like best about the product?

What I like most about Jiminny:

1. Excellent recording quality
2. Powerful AI features - especially the chat, where you can ask questions about what was discussed during the call
3. The collaborative aspect is fantastic and really supports coaching, training, and onboarding

I would highly recommend it!

What do you dislike about the product?

- Occasionally runs into a few bugs, which can make the transcript harder to view
- Sharing snippets or videos outside your team/setup isn’t very straightforward and often requires workarounds, which can slow down collaboration
- The Sidekick feature doesn’t integrate very well with our CRM tool and could be improved

What problems is the product solving and how is that benefiting you?

Jiminny solves the problem of tracking and accessing key information from calls by making everything easily searchable and traceable. This is especially valuable for coaching and onboarding, as it allows teams to learn from real conversations. It also significantly improves collaboration by making insights and recordings easy to share and discuss across the team.

What do you like best about the product?

Clear and simple to re-watch recordings!

What do you dislike about the product?

Summary of the call to create action points to share with attendees would be helpful.

What problems is the product solving and how is that benefiting you?

eliminating the need to take notes during a call. can stay more present during conversations with client and while leading calls.

What do you like best about the product?

Summarising calls to create easy straight forward notes for everyone to be able to access and understand

What do you dislike about the product?

dont really have anything I don't like...

What problems is the product solving and how is that benefiting you?

Summarising calls and saving time

What do you like best about the product?

It helps me track recordings of customer calls and quickly get descriptions and notes for each one.

What do you dislike about the product?

Sometimes it takes an hour to process short meetings.

What problems is the product solving and how is that benefiting you?

Customer tracking satisfaction, as I am easily able to track the information from the call.

What do you like best about the product?

call recording and coaching. sales support

What do you dislike about the product?

i haven't really used it yet properly so i cany make judgment.

What problems is the product solving and how is that benefiting you?

help with call coaching and recording notes

What do you like best about the product?

I like how the AI can quickly summarise the key points in the discussions

What do you dislike about the product?

It can be quite hard to find specific calls, however I think this is more of an internal tagging on our end.

What problems is the product solving and how is that benefiting you?

The ability to analyse calls quickly

What do you like best about the product?

This is a great tool for reviewing calls and identifying areas for improvement. As a lead, it’s really useful for coaching and providing feedback, and it makes it much easier for me to spot both risk areas and strengths.

What do you dislike about the product?

I don’t have any comments on this yet, as I’m still very early in using the software.

What problems is the product solving and how is that benefiting you?

Identifying the strengths and weaknesses of a rep. The AI tool and prompts help us create responses and build a clear flow. It also allows the rep to gain insight into their approach and identify specific areas for improvement.