Jiminny
JiminnyReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
912 reviews
from
External reviews are not included in the AWS star rating for the product.
Great tool and even better support
What do you like best about the product?
The product itself is fantastic for coaching, even more so with a remote team.
The playlists are a great feature, and the stats breakdown on calls helps identify areas of success and things to improve.
Product aside, the Customer Success team is fantastic. A level of support and care that is very rare to find. Being fairly inexperienced in sales leadership, this has been invaluable.
The playlists are a great feature, and the stats breakdown on calls helps identify areas of success and things to improve.
Product aside, the Customer Success team is fantastic. A level of support and care that is very rare to find. Being fairly inexperienced in sales leadership, this has been invaluable.
What do you dislike about the product?
So far, nothing I can fault. Excellent all round.
What problems is the product solving and how is that benefiting you?
Customer-facing calls. Strengths and weaknesses made very identifiable.
1-1 session- increased productivity and much more effective.
1-1 session- increased productivity and much more effective.
Recommendations to others considering the product:
Go for it. Once you work with them, you won't look back!
Great and easy-to-use daily tool - Excellent support team
What do you like best about the product?
Logging in my sales calls is easy
Analytic tools and varied improvements get developed constantly and give great insights
Analytic tools and varied improvements get developed constantly and give great insights
What do you dislike about the product?
I am not using every features but the ones I use daily are great. Nothing I'd say I dislike.
What problems is the product solving and how is that benefiting you?
Call and video content recorded and logged in making potential handover as well as onboarding new team members easier
Benefits are carrying on improving sales skills (monologue times analysed, key words used, number of questions asked to clients and prospects)
Benefits are carrying on improving sales skills (monologue times analysed, key words used, number of questions asked to clients and prospects)
Great company, great team. pro-active and open to feedback
What do you like best about the product?
Down to earth.
The team is passionate about helping us learn.
Great product. It has transformed the way we measure, analysis and support many areas of our business internally.
The team is passionate about helping us learn.
Great product. It has transformed the way we measure, analysis and support many areas of our business internally.
What do you dislike about the product?
Reporting and analysis is good but the new features on the road map will be hugely helpful and valuable for us.
What problems is the product solving and how is that benefiting you?
Refine our pitch at each sales stage
Help individuals learn from each other and develop their own skills
Learn what the market is looking for
Understand how we need to improve as a company and within our product
Monitor, learn, understand how to manage pipeline better
Help individuals learn from each other and develop their own skills
Learn what the market is looking for
Understand how we need to improve as a company and within our product
Monitor, learn, understand how to manage pipeline better
Very solid product along with more than competent customer service
What do you like best about the product?
Powerful tool that allows users to evaluate themselves and others video conferencing sales calls. I really like the SCORECARD and INSIGHT features that give up to date 'stats' and flexibility for teams to monitor progress, set goals, and focus areas of needed improvement. Also, easy UX and great integrations.
What do you dislike about the product?
Only small item is that one cannot to a "batch upload" of calls to integrated CRM. They can be done individually and the overall experience is quite friendly.
What problems is the product solving and how is that benefiting you?
As a team, we can observe, identify, analyze, and make conclusions about our sales calls. We can support each other with best practices, coach ourselves, and share feedback in a more structured and streamlined process.
Recommendations to others considering the product:
Easy company to work with and enjoyable experience.
Product Support
What do you like best about the product?
Works well and my team adoption is high
Used Support today and impressed with response and resolution time.
Used Support today and impressed with response and resolution time.
What do you dislike about the product?
Some comedy translation issues but same with all software
What problems is the product solving and how is that benefiting you?
Useful for recording calls and then coaching the team.
Excellent sales coaching platform
What do you like best about the product?
Jiminny allowed me to directly support my team by listening to calls, leaving direct feedback, reading transcripts, and providing my team with metrics (such as their own talk time) that they could improve on. The team also loved the efficiency of being able to update salesforce directly within jiminny.
What do you dislike about the product?
It was challenging to use their video platform. They are now integrated with Zoom and Google Hangouts.
What problems is the product solving and how is that benefiting you?
Improving my sales team's efficiency and close rates.
Great value across the entire organisation!
What do you like best about the product?
Jiminny for us, provides immense value across the entire organisation. First and foremost in our customer-facing roles, where we use it to record calls & meetings, for managers to coach reps, knowledge sharing, onboarding and the list goes on. Further to that, we've also invited our product managers so they can get firsthand feedback on both existing customers and potential customers, with the purpose of furthering the product and ensuring customer satisfaction and future growth and retention.
Since we started the dialogue with them, they have continuously been developing on the product, and everyone from the founders, through sales and CS have been extremely professional and helpful.
Since we started the dialogue with them, they have continuously been developing on the product, and everyone from the founders, through sales and CS have been extremely professional and helpful.
What do you dislike about the product?
Not much I dislike, to be honest. I am looking forward to a deeper deal insights functionality and the ability to change owners in Google Meet, both of which are coming soon.
What problems is the product solving and how is that benefiting you?
We handle our coaching, self-coaching, 1:1s, onboarding, insights to customers, product feedback, and the list goes on. It's truly become a tool that we've adopted across the organisation.
Initially we planned to use it exclusively for pre-sales & sales, but have since realised the deeper value it can create in more aspects of the business.
Initially we planned to use it exclusively for pre-sales & sales, but have since realised the deeper value it can create in more aspects of the business.
Jiminny is extremely unique and simple to study calls.
What do you like best about the product?
Sales are the result of my call research; it is very effective and establishes the possibility of excellent call routing. It helps me to collect information from customers every time I listen to calls. The support is excellent
What do you dislike about the product?
I wouldn't say I like that the program has very few updates in a given time.
What problems is the product solving and how is that benefiting you?
It has been perfect for making a solid analysis; I like that it is exciting to strengthen the communication and training of sales projects. It is essential to analyze calls. The organization is always attentive to the comments of customer calls to make a practical study.
Recommendations to others considering the product:
I recommend the product because it is perfect for collecting information in a considerable time through calls; you can do sales management based on call interaction. The support is straightforward and will help you.
Great tool for sales teams
What do you like best about the product?
Being able to record meetings, give team members feedback and share snippets of the recording
What do you dislike about the product?
Tbh not much. It is an additional tool to the evergrowing stack but that's it
What problems is the product solving and how is that benefiting you?
Adding more transparency to the team and Jiminny enables better feedback and knowledge sharing.
Coaching tool
What do you like best about the product?
I like most about Jiminy that we can comment, coach, score, and add focus to my teams' efforts. They do a great job providing a turnkey platform to give insight into what my team is doing, offer suggestions on how we can get better, and are constantly working on making the platform better so we can get better as a team.
What do you dislike about the product?
There is nothing that we dislike about Jiminy.
What problems is the product solving and how is that benefiting you?
We are solving our gaps of how to engage with prospects, what prospects care about, and we have realized what we need to do to set up a process to ensure we have the formula required to have a conversation path for success.
showing 771 - 780