Jiminny
JiminnyReviews from AWS customer
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Good impact on our daily business
What do you like best about the product?
What we love most about Jiminny is how it brings transparency and clarity to our customer conversations. The ability to record, transcribe, and analyze calls in one place has been a game-changer for our marketing and sales alignment. It helps us understand exactly how messaging is landing, identify patterns across customer interactions, and coach our teams more effectively. The integration with our CRM and other tools is seamless, and the user interface is clean and easy to navigate. It’s not just a call recording tool—it’s a full-fledged conversation intelligence platform.
What do you dislike about the product?
While Jiminny has been incredibly valuable, there are a couple of areas where we’d love to see further improvement. Sometimes the transcription accuracy can slip slightly, especially with heavy accents or technical jargon, though it’s usually easy to correct. Also, we’d appreciate more flexibility in customizing dashboard views and reporting for specific marketing use cases. That said, the Jiminny team is very responsive to feedback, and they’re constantly rolling out updates, which gives us confidence in the roadmap.
What problems is the product solving and how is that benefiting you?
Jiminny is helping us solve several key challenges in marketing and sales alignment. Before using it, we lacked visibility into real customer conversations, which made it difficult to understand what messaging was resonating and where prospects were dropping off. Jiminny solves that by capturing every call, transcribing them accurately, and giving us deep insights through conversation analytics.
Great call intelligence
What do you like best about the product?
The call statistics intelligence is super helpful and a great way to highlight areas of improvement in my client calls.
What do you dislike about the product?
On occasion, the call summary notes have been incorrect.
What problems is the product solving and how is that benefiting you?
It allows me to review my calls to ensure I'm giving the client enough space to talk and highlights areas of improvement with the keyword highlighter.
Absolutely amazing tool for recording and learning management
What do you like best about the product?
1. Real-Time Coaching
* Live prompts during calls (e.g., "Ask more discovery questions")—great for junior reps.
* Integration with other softwares or transferred over.
2. Competitive Intelligence
* Tracks how often competitors are mentioned in calls—helps refine battle cards.
3. Customizable Playbooks
* Upload best-practice scripts; AI scores reps against them. Really love this feature.
* Live prompts during calls (e.g., "Ask more discovery questions")—great for junior reps.
* Integration with other softwares or transferred over.
2. Competitive Intelligence
* Tracks how often competitors are mentioned in calls—helps refine battle cards.
3. Customizable Playbooks
* Upload best-practice scripts; AI scores reps against them. Really love this feature.
What do you dislike about the product?
* Primarily optimized for English; accents (e.g., heavy Indian/British) sometimes misread.
* Sometimes it’s not quite stable, but also not sure if it’s my network’s issue.
* Price: price might be high, I'm not the buyer and according to other colleagues that the price is not that competitive.
* Sometimes it’s not quite stable, but also not sure if it’s my network’s issue.
* Price: price might be high, I'm not the buyer and according to other colleagues that the price is not that competitive.
What problems is the product solving and how is that benefiting you?
recording and learning/coaching, it's really best for international teams as team members have different time zones, but leveraging Jiminny it allows me more ease to learn and catch up on everything, it's really intuitive and efficient.
Excellent product for capturing pertinent details of a meeting,
What do you like best about the product?
It works seamlessly and saves mea lot of time.
What do you dislike about the product?
Nothing at this stage. It works as designed.
What problems is the product solving and how is that benefiting you?
Saving me a lot of time in collating relevant summaries of meetings.
Love the Automated Call Transcription!
What do you like best about the product?
I really like how Jimminy automatically transcribes calls. It makes it so much easier to review conversations and keep track of important details. This feature has been a huge time-saver for our team!
What do you dislike about the product?
I sometimes had issues accessing Jimminy
What problems is the product solving and how is that benefiting you?
Jimminy solves the problem of having to manually take notes during calls or rely on memory after meetings. By automatically transcribing calls, it makes it easy to review conversations, track follow-ups, and share important information with the team. This has improved our accuracy, saved us a lot of time, and made it much easier to keep everyone aligned on next steps.
Jiminny is the best
What do you like best about the product?
Jiminny makes it easy to review sales calls, extract key insights, and coach teams effectively. I love how intuitive the interface is and how quickly I can find specific moments in conversations.
What do you dislike about the product?
i like everything, its the most usefull tool in my work
What problems is the product solving and how is that benefiting you?
Jiminny helps me analyze customer calls to better understand needs, objections, and technical challenges. This improves how I tailor solutions and shortens our sales cycle.
Prefer over Gong
What do you like best about the product?
I like the actionable insights that Jiminny provides.
What do you dislike about the product?
There's times where it's hard to find a specific call in Jiminny
What problems is the product solving and how is that benefiting you?
Jiminny is helping me record and get actionable insights from clients. This makes it so I don't need to actively be writing notes when speaking with a client.
Solid solution for reviewing calls
What do you like best about the product?
- call transcripts were clear
- quick turnaround time on analyzing data
- lots of features within
- AI to ask questions was cool
- team was kind and helpful
- quick turnaround time on analyzing data
- lots of features within
- AI to ask questions was cool
- team was kind and helpful
What do you dislike about the product?
when you create a playlist you have to add viewers instead of anyone on my team being able to see it on their own
What problems is the product solving and how is that benefiting you?
Taking notes on our sales calls and helping with sales coaching
Good tool but lacks ergonomics
What do you like best about the product?
Very useful tool for reviewing appointments
Quality AI assistant
Quality AI assistant
What do you dislike about the product?
Lack of platform ergonomics
Does not always connect to video tools automatically
Does not always connect to video tools automatically
What problems is the product solving and how is that benefiting you?
Lack of note and analysis of appointments
Excellent service
What do you like best about the product?
The platform is very intuitive
Getting the exact script is very useful
Getting the exact script is very useful
What do you dislike about the product?
Maybe to add more filters in order to find other Jiminny from other team
What problems is the product solving and how is that benefiting you?
I need to have a perfect script from my previous meetings in order to gather all the information I need for my propositions
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