Jiminny
JiminnyReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
911 reviews
from
External reviews are not included in the AWS star rating for the product.
Wonderful way to improve sales team learnings
What do you like best about the product?
I find it very helpful that all calls are recorded which saves the team time in trying to remember all calls and take notes. My team is now more connected and knowledge about ways we can work together to improve our conversations and sales approaches. It's a wonderful tool.
What do you dislike about the product?
I rarely (if ever) have an issue with Jiminny. Call quality is always consistent.
What problems is the product solving and how is that benefiting you?
Jiminny solves the sales problem of having to remember word for word every conversation that occurs with a prospect or client. We have the ability to listen back to consultants calls and track deals as they progress to understand the full sales cycle. It's been a gamechanger for our team.
Smart, Efficient and Reliable!
What do you like best about the product?
The seamless UX experience from start to finish is very impressive - the call listening functioning has helped a tremendous amount when picking out key details from a call I wouldn't have heard first time round.
This isn't just a individual win for our reps but genuinely a TEAM WIN!
This isn't just a individual win for our reps but genuinely a TEAM WIN!
What do you dislike about the product?
You aren't able to download the call yourself unless you request it to be sent as an MP3 by one of the customer service team. Would be great to have a self-function to download calls you wanted to share with people who aren't on Jiminny (i.e. teams other than Sales like Service)
What problems is the product solving and how is that benefiting you?
Effective call coaching for our Sales team - proved invaluable in sharing learnings and best practices. Areas that we have picked on from the calls include Research deployment, Objection handling (from PA's to C-level execs) and Closing techniques.
The way we coach calls has gone to another level and it's a lot more constructive and targeted
Personally, my confidence has grown since using the tool as I am able to self-feedback and share my learnings with the rest of the team, which hopefully will add value to their work too #sharingiscaring
The way we coach calls has gone to another level and it's a lot more constructive and targeted
Personally, my confidence has grown since using the tool as I am able to self-feedback and share my learnings with the rest of the team, which hopefully will add value to their work too #sharingiscaring
Recommendations to others considering the product:
Effective tool for any Sales team (new or experienced) to review Outbound call quality.
Game Changing for our Sales Strategy
What do you like best about the product?
The whole experience of Jiminny is great! The team is always so helpful, Slack Integration works a dream and makes our collaborations so much more effective. With the ability to highlight sections, loop in wider team members, quickly pin common themes or red flags - it has revolutionised our sales coaching and team buy in.
What do you dislike about the product?
Dislike? Very few things.. The one area I feel I am the weakest in is fully understanding all of the capabilities of the software.. I would love a Jiminny ''Crash Course'' as there is a whole lot this product does.
What problems is the product solving and how is that benefiting you?
Team Coaching, understanding Market Trends, Feedback on Opportunities, having our finger constantly on the real-time pulse of the industry. Using Jiminny has allowed us to collaborate more, 'pin' things quicker to our wider teams outside of the sales remit, it had enabled our product and project teams to listen to the voice of our buyer and develop, market and tweak our solutions accordingly
Recommendations to others considering the product:
Jiminny has a great team of people behind who really work hard to make sure that your team benefits from the software along with your wider team, the technology is new, current and has big aspirations.
Great system for feedback
What do you like best about the product?
Ability to not only listen back, but to actively coach at individual points and as well as grade and compare really push this over the top. Hands down my favourite feature is playback speed though, listening at 1.5 speed but the same tone is super efficient (or 0.5 speed if you fancy a laugh)
What do you dislike about the product?
There have been a few outages and technicals that we've encountered. Also not having a dialer can sometimes be limiting
What problems is the product solving and how is that benefiting you?
Coaching. It's made sharing and openly training each other on calls a breeze
Great customer success and fantastic tool for training
What do you like best about the product?
Customer Success - incredibly attentive customer success/account management. All issues that I have raised, whether a technical issue or user issue, are responded to incredibly quickly via their in-app interface. User issues are resolved quickly with re-education of the platform which is comforting. Training was also delivered via a webinar and well presented, with time put aside to answer and walk-through any particular use-cases.
Coaching - allowing sales teams to review each other's work is an invaluable element of our learning and development. It has become a regular occurrence to listen-back to colleague's meetings to pick up the structure, pace, and particular phrases. Jiminny has also become the go-to training platform for new starters, as it allows them to immerse themselves with the best (and worst) examples of how to pitch.
Coaching - allowing sales teams to review each other's work is an invaluable element of our learning and development. It has become a regular occurrence to listen-back to colleague's meetings to pick up the structure, pace, and particular phrases. Jiminny has also become the go-to training platform for new starters, as it allows them to immerse themselves with the best (and worst) examples of how to pitch.
What do you dislike about the product?
Improvements could include on-the-spot outbound dialling - however, I imagine this changes from company to company depending on their CRM setup and configuration. Also, having the phone-line merged with Jiminny would also be helpful, so that inbound calls were also recorded. However, this may not viable from a technical point of view or down to individual setups.
What problems is the product solving and how is that benefiting you?
Training and coaching is definitely a problem being solved with Jiminny. Allowing colleagues to listen-back to good calls and bad calls enables feedback on live-action dialogue, rather than staged examples. It has also enabled new-starters to become familiarized with the pitch and flow of dialogue between a salesperson and prospect. It has also improved a new-starters from a confidence point of view, as they are able to create indexes of responses to possible objections- based on their colleagues' calls - and more confident to jump into outbound prospecting.
Jiminny Newbie
What do you like best about the product?
Tool makes it extremely helpful for a new hire to ramp up by having access to calls and very easy to use interface. The dialer is very efficient at streamlining productivity to help drive customer connects.
What do you dislike about the product?
Any issues you might run into the Jiminny team is very responsive. Constantly working on product improvements and very sales focused, which is refreshing.
What problems is the product solving and how is that benefiting you?
The ability to get ramped up with the coaching abilities of Jiminny is huge for new hires, so you can help contribute to the bottom line as soon as possible.
Disruptive and Revolutionary SAAS Tool created by Sales individuals for Sales Individuals
What do you like best about the product?
I enjoy that the platform allows for a number of functions to operate as one. Integration with Salesforce and Outlook are extremely valuable and will help any individual in sales from tedious admin tasks to taking notes while simultaneously conversing in calls! This platform seems like a great tool for communication as well as recorded calls and data tracking charts. Absolutely love the response rate by the Jiminny team and their "chat function" as well as their directory of articles that help people navigate the platform by offering tips, tricks, and helpful information.
What do you dislike about the product?
Nothing in particular as of now. The User design and experience is fantastic.
What problems is the product solving and how is that benefiting you?
Jiminny allows for tracking and inputting tedious data entry into Salesforce, as well as saves a ton of time for more sales oriented activities.
Recommendations to others considering the product:
If you want your sales individuals to enhance their sales activities, rather than wasting time on tedious activities; Jiminny is your platform!
Forward thinking and amazing customer service
What do you like best about the product?
I can ask questions, give feedback and receive a reply almost simultaneously. Tom and James clearly work really well together and it's that synergy that reflects through to us as clients.
What do you dislike about the product?
I would like there to be a dialer function whilst you're in the meeting. We've also had occasions where the software seems to be at fault for Google Chrome crashing whilst the team is outbound dialing.
What problems is the product solving and how is that benefiting you?
For any organization with a sales function regardless of experience, you should constantly be trying to improve. Listening to calls and coaching is an easy and effective way to scale the ability of salespeople. We should still be doing more of this!
Game changing tool that helps with efficiency and performance!
What do you like best about the product?
My favorite feature is the ability to call and text using the Jiminny extension in Salesforce. All of my communication is instantly recorded, which saves so much time on my end. I can also quickly catch up on my previous communication with a lead by reviewing the logged texts or by listening to the call recording. It's so beneficial as a sales rep because I'm not only saving time, but am also able to constantly work on enhancing my pitch or closing techniques by reviewing my calls after the fact.
What do you dislike about the product?
Dislike? Nothing. This tool is amazing and the support is next level. Anything I have ever had an issue with or disliked has been addressed and fixed immediately.
What problems is the product solving and how is that benefiting you?
The Jiminny dialer has helped with efficiency and time-management, by auto-logging calls, texts, conversations etc.
The coaching tool is incredibly beneficial as a sales rep because you can listen to your calls on-demand, to get quick recap on a previous conversation, to share with a manager for advice/help, to recall any quotes or estimates you shared with the prospect, to self-improve on pitches, techniques, objection-handling.
The coaching tool is also helpful because you can listen to the SDR call prior to your own call. This allows you to get a feel for the prospect's motives, concerns, and personality, before jumping on a call with them.
I love that you have the ability to review fellow teammate's calls on-demand. This has been really helpful when on-boarding new sales reps, because they can listen to live calls with real world objections, as opposed to just role-playing.
The coaching tool is incredibly beneficial as a sales rep because you can listen to your calls on-demand, to get quick recap on a previous conversation, to share with a manager for advice/help, to recall any quotes or estimates you shared with the prospect, to self-improve on pitches, techniques, objection-handling.
The coaching tool is also helpful because you can listen to the SDR call prior to your own call. This allows you to get a feel for the prospect's motives, concerns, and personality, before jumping on a call with them.
I love that you have the ability to review fellow teammate's calls on-demand. This has been really helpful when on-boarding new sales reps, because they can listen to live calls with real world objections, as opposed to just role-playing.
Recommendations to others considering the product:
100% Recommend
A Must For Your Sales Team
What do you like best about the product?
Using Jiminny is easy, and that's the best part. Tom and team will walk through everything in the beginning to get you properly situated and from there, it's super intuitive.
What do you dislike about the product?
There hasn't bene anything I've come across that would be something to dislike.
What problems is the product solving and how is that benefiting you?
The ability to take snippets of calls out and share with the team is incredibly helpful from a coaching perspective. It's great for the team to be able to listen to the parts that are relevant and and can make them better sales people.
Recommendations to others considering the product:
Take the time in the beginning to get Jiminny set up the way you want.
showing 881 - 890