Papaya Global Employer of Record
Papaya GlobalReviews from AWS customer
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Papaya Makes Global Payroll Manageable for Scaling Internationally
What do you like best about the product?
Papaya makes global payroll and workforce payments feel manageable. The platform brings multi-country payroll, compliance visibility, and consolidated reporting into one place, which saves time and reduces operational risk. Onboarding and country rollouts are structured, and the team is responsive when you hit edge cases. Overall it’s a strong partner for scaling internationally.
What do you dislike about the product?
Nothing to dislike. I am happy with the solution.
What problems is the product solving and how is that benefiting you?
Papaya Global handles the complexity of multi-country payroll and compliance so we don’t have to manage local providers and manual processes. It saves time, reduces risk, and gives finance better visibility into global payroll costs.
Highly Effective with Superior Exchange Rates
What do you like best about the product?
I like using Papaya Global because the exchange rates are much higher compared to others, and I'll receive the money within the same day it's sent. The fees are cheap, and the initial setup is very easy; we just upload the invoice, and it's done.
What do you dislike about the product?
None at the moment
What problems is the product solving and how is that benefiting you?
I use Papaya Global for receiving payments because the fees are cheaper, the exchange rates are higher, and I receive money the same day it's sent. The setup is very easy, just upload the invoice, and it's done.
Effortless Compliance and Global Integration
What do you like best about the product?
I really like Papaya Global for its ease of use and the fact that it offers multiple options, allowing everything to happen in one place. This is really convenient because I don't have to go anywhere else, and it gives me peace of mind that I'm staying compliant. The initial setup was very intuitive, easy, and streamlined, which was a huge plus.
What do you dislike about the product?
That we didn't find it sooner!
What problems is the product solving and how is that benefiting you?
Papaya Global simplifies managing compliance, taxes, and transfers globally by centralizing everything, making it easy for my small business. I have peace of mind knowing I'm staying compliant.
Seamless Payroll and Payment Solution
What do you like best about the product?
I like having a single point of contact with Papaya Global, which ensures an aligned process across multiple regions to the same timeline. The initial setup was seamless, and honestly, everything is perfect.
What do you dislike about the product?
Everything works fine
What problems is the product solving and how is that benefiting you?
I use Papaya Global for payroll and cross-border payments, solving money transfer and tax issues. I like that it provides a single point of contact, ensuring aligned processes across multiple regions to the same timeline.
Trustworthy Global Payroll with Stellar Support
What do you like best about the product?
I like Papaya Global for its great support team, who are very professional and ensure everything runs smoothly. I trust them completely, especially because payments are super fast. It gives me peace of mind to know people get paid on time and that I can reach out to the team whenever I need anything. The initial setup was very easy, and the team supported us from beginning to end.
What do you dislike about the product?
Not much, but they can have more self-service capabilities in some areas.
What problems is the product solving and how is that benefiting you?
Papaya Global helps me manage 40 locations and over 500 workers on one platform, ensuring timely payments and support whenever needed. I trust their professional support team, and the fast payments make it reliable.
Unified Global Payroll with Excellent Support
What do you like best about the product?
I really enjoy working with the Papaya Global team. They are extremely supportive and always open to arranging meetings with the in-country team to discuss upcoming changes, which helps me better understand what’s required of me. I appreciate having a dedicated country partner and an excellent account manager who is always available to help and investigate issues whenever needed. Overall, it’s a great team to work with. The platform is easy to manage once you understand the workflow, and I’m very satisfied with the service they provide. They are reliable, and there has never been an issue with people getting paid on time.
What do you dislike about the product?
I am generally happy with the service Papaya Global provides, and the platform is easy to manage once you understand the required steps. When I first started using it, I faced some challenges in understanding how everything works. It might be helpful if they offered more webinars or training sessions on how to use the platform, so users can watch, learn, and become confident more quickly.
What problems is the product solving and how is that benefiting you?
Papaya Global unifies payroll processes across UK, Ireland, India, and Brazil on a single platform, supported by country-specific teams. It helps us navigate legislative and tax changes, providing essential guidance.
Empowers Global Workforce with Ease
What do you like best about the product?
I use Papaya Global for managing Non Resident payroll in three countries and also for PEO workers in many other countries. I appreciate that it's enabled us to have a global workforce and engage people in countries where we don't have offices or a registered presence. This has helped us strategically in establishing a presence in some countries and engaging the best person for the job, regardless of their location. The process of engagement is relatively straightforward and can be quite fast with the PEO model. I find access to the platform simple, and once you know where to look, the data is clear and transparent. I also appreciate having access to summary graphs and consolidated data by country and by engagement type, which makes it easy to report and make data-driven decisions.
What do you dislike about the product?
Reconciling invoices to the level needed for internal compliance can be challenging. Having a better breakdown on invoices that it would be possible to extract in Excel (or have presented in a spreadsheet) would be helpful. This is particularly important for expenses. We also have an issue with the way that some expenses end up being taxed by the local employer without notifying the worker before the amount is paid - this can leave the worker out of pocket - and this comes back to us.
What problems is the product solving and how is that benefiting you?
Papaya Global enables us to have a global workforce, engaging people where we have no presence. The PEO model makes engagement fast, and the platform provides clear, transparent data, aiding in easy reporting and data-driven decisions.
Clean, Intuitive UI Makes Payroll Effortless
What do you like best about the product?
I like the clean, intuitive UI and how smooth the payroll processing feels. It keeps things quick and easy to manage.
What do you dislike about the product?
I’m not a big fan of the reliance on third-party platforms for some regions, and it would help a lot if there were a direct way to reach the ICP when we need quick clarifications.
What problems is the product solving and how is that benefiting you?
Papaya lets us run multi-region payroll on one platform, which has helped us streamline and standardize our internal payroll process. This cuts down manual work and keeps everything more consistent.
Outstanding Service and Support, Though Legal Guidance Can Improve
What do you like best about the product?
As an HR generalist, I have been using Papaya's services for over a year and the service offered has only improved month after month.
Customer service is now a key partner in the day-to-day management of our employees. Proactivity and responsiveness are the two main strengths of customer service, enabling smooth and efficient procedures as well as regular and personalised follow-up on each case.
Our key account manager also brings incredible energy and good humour, which is always much appreciated.
The online platform is easy to use and allows for a high degree of autonomy in managing files.
In addition, the 360 online support makes it very easy to submit issues and always provides effective feedback.
Customer service is now a key partner in the day-to-day management of our employees. Proactivity and responsiveness are the two main strengths of customer service, enabling smooth and efficient procedures as well as regular and personalised follow-up on each case.
Our key account manager also brings incredible energy and good humour, which is always much appreciated.
The online platform is easy to use and allows for a high degree of autonomy in managing files.
In addition, the 360 online support makes it very easy to submit issues and always provides effective feedback.
What do you dislike about the product?
Assistance with certain legal issues may sometimes lack precision and may require several follow-ups to obtain adequate answers.
What problems is the product solving and how is that benefiting you?
Papaya enables our company to expand into several countries by taking care of all contractual aspects for each EoR resource (contract, payroll, etc.).
Effortless to Use with Smooth Withdrawals
What do you like best about the product?
Easy to use and the withdrawal too easily
What do you dislike about the product?
Withdrawal commissions can be lowered, will be better
What problems is the product solving and how is that benefiting you?
I dont know exactly
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