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Streamlines efforts but doesn't provide deep prospect insights
What do you like best about the product?
It really helps streamline review generation and monitor performance. The CSM was really helpful with ideas.
What do you dislike about the product?
They say that they help with lead generation but I haven't found it so useful
What problems is the product solving and how is that benefiting you?
Getting customers to leave positive reviews and built trust
High value intent data and branding opportunities with G2
What do you like best about the product?
The intent data has shown massive success rate compared to our outbound efforts & marketing campaigns without intent. The customizations the brand can bring to the profile makes a meaningful difference. We're yet to exploit features like customer quote and reference pages, but the reviews themselves and the badges & reports have got us some great traction. Platform as an admin is easy to use and the onboarding team is absolutely fantastic. We use integration with LinkedIn, but haven't been able to scale that effectively
What do you dislike about the product?
Using intent data to the fullest potential has been challenging. Post purchase support could be better
What problems is the product solving and how is that benefiting you?
We wanted to start using intent and we thought of G2 first thing because there was lot of value in the BoFu data. This is our first stint and utilizing it & we're seeing some great results. We also want to improve our visibility via collecting social proof through reviews.
Great review collection capabilities, good customer support
What do you like best about the product?
The ability to run campaigns and collect customer reviews that impact our market awareness and placement in G2 reports. All in service of helping buyers make more informed decisions. The platform is very easy to use and service service in terms of adding new content, changing images, etc.
What do you dislike about the product?
It's a function of our subscription level, but it's unfortunate that we don't get more intent data (ex: we can't connect G2 and 6Sense without an additional investment).
What problems is the product solving and how is that benefiting you?
Capturing customer reviews, which in turn keep CallMiner front of mind for tech buyers.
Good marketing tool
What do you like best about the product?
It's a good marketing tool, very easy to use and lots of features
What do you dislike about the product?
Some reviews feel outdated and less relevant to current versions of tools.
What problems is the product solving and how is that benefiting you?
Helping our online brsnd visibility and helping us expand to a US market
Strong social proof
What do you like best about the product?
- Social proof with badges
- Interesting intents
- Interesting intents
What do you dislike about the product?
- Dashboard difficult to handle
- Not very user-friendly
- Not very user-friendly
What problems is the product solving and how is that benefiting you?
Recognition within the industry
One of our best marketing tools
What do you like best about the product?
It really democratizes access to user feedback and being able to implement it in our marketing messaging.
What do you dislike about the product?
It's not always predictable, for example, the number of visits that we get depends on how well G2 is indexed in Google
What problems is the product solving and how is that benefiting you?
Be able to use user feedback in our marketing in a trustworhtly way.
Great tool for customer feedback and brand visibility
What do you like best about the product?
G2 makes it easy to gather customer feedback which helps to increase brand visibility and credibility with potential buyers. We have clear visibility into how we are performing at any given time which allows us to refine our collection strategy as needed.
What do you dislike about the product?
Sometimes there are delays in verifying and publishing customer reviews. Additionally, when customer reviews are rejected, the rejection reason is too high level and does not contain specific details about the review itself such as reviewer or comments submitted.
What problems is the product solving and how is that benefiting you?
With G2 we are able to gather authentic customer feedback that gives us visibility into our product strengths and areas for improvement, it also serves as social proof for prospective buyers in the evaluation and decision making process.
It's been helpful to use for marketing purposes.
What do you like best about the product?
G2 Marketing Solutions delivers targeted, data-driven campaigns that help businesses reach their audience and achieve measurable results. With valuable analytics and responsive support, it’s a reliable choice for growing your brand.
What do you dislike about the product?
The platform can feel overwhelming at first due to its range of features, and navigating all the tools may take some time to master.
What problems is the product solving and how is that benefiting you?
It helps streamline the process of gathering and validating reviews for our business, boosting credibility and trust with potential customers. Additionally, it provides valuable competitor insights, enabling you to refine your strategies and stay ahead in the market.
Good way to build trust for your business
What do you like best about the product?
We've been able to leverage genuine reviews to boost our presence with our audience and increase trust. The CS team at G2 are attentive and helpful with suggestions.
What do you dislike about the product?
We tested paid promotion slots but they haven't delivered any measurable ROI. However we see them as an awareness tool so it's not necessarily a surprise.
What problems is the product solving and how is that benefiting you?
Buyers in the ATS market have a lot of choices. Trust markers like positive, recent reviews, and a strong profile, help with differentiation.
Amazing Insights for better decisions.
What do you like best about the product?
They provide clear insights and strategies that help make better decisions and get great results
What do you dislike about the product?
There is nothing as such that I dislike about it
What problems is the product solving and how is that benefiting you?
It helps stramline decison making by providing accurate insights, saving time and improving marketing outcomes.
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