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The G2 customer success team is top notch!
What do you like best about the product?
I find the G2 intent signals to be the most beneficial solution we currently utilize. They are ease to implement and use within the vendor portal. As a sale tool for prospecting you truly can't beat it!
What do you dislike about the product?
It can be difficult to keep content fresh with the quarterly updates to new badges published. Would recommend switching to a bi-annual badge release calendar.
What problems is the product solving and how is that benefiting you?
Solving the problem of finding potential new customers who have true intent to buy.
Very Intuitive & Helpful Platform
What do you like best about the product?
I really like using G2, specifically for the review generation component. It makes it really easy to send customers incentivized review requests and we have a much higher review response rate vs. other review sites. It's also really easy to implement within our organization and to get additional MQLs from the platform.
What do you dislike about the product?
The only thing that I don't really like is that it some leads don't directly integrate.
What problems is the product solving and how is that benefiting you?
Review gathering is definitely tough with our customers and it's helped ease that by just being able to send out emails to customers and gather reviews.
Super easy to use platform
What do you like best about the product?
It is very easy to use and to find useful information. I also LOVE that I can get giftcards for filling out reviews for companies I use reguarly.
What do you dislike about the product?
I do not have any things to put here, I really like it all.
What problems is the product solving and how is that benefiting you?
It allows me to find reviews on companies that we may use. It is very helpful to have all of the information in the same place. Plus you know the reviews are legit because they do their due dilligence with each review prior to allowing it to post.
Evaluation G2
What do you like best about the product?
The possibility of being attentive to what happens in the world of technology.
What do you dislike about the product?
The Brazilian Portuguese translation is not so good.
What problems is the product solving and how is that benefiting you?
Information about Monday updates
Review for G2.com by Rachit
What do you like best about the product?
G2.com provides a wide platform for writing your review towards a larger variety of software products.
What do you dislike about the product?
Nothing as such to dislike about G2.com. It comes as a comprehensive platform for writing reviews for multiple products.
What problems is the product solving and how is that benefiting you?
G2.com is providing a base platform for writing reviews for multiple softwares products and services.
Best Experience
What do you like best about the product?
G2 is the best one to share the review and get the insights
What do you dislike about the product?
There is nothing to like about G2. All perfect
What problems is the product solving and how is that benefiting you?
They're arw solving the problems with the help of review directly from the user.
Which will help me as entrepreneur to decide the product I wanna use in my organization
Which will help me as entrepreneur to decide the product I wanna use in my organization
Great platform to get in depth user and market insights
What do you like best about the product?
I like how easy and intuitive is the platform to use. You can list your product and create an in depth profile, collect references and leads. The review generation capabilities are great and G2 provides various channels to do so. The CSM's and account owners are always propmt to respond to anything. The reports generation and badges let you understand the competitive market and tweak your offereings based on it. Highly recommend!
What do you dislike about the product?
The reviews generation sometimes maybe not very genuine. Its is all about quantity and less about quality and in between that the authenticity of the review is sometimes lost.
What problems is the product solving and how is that benefiting you?
gives a detailed analysis of the competitive market and helps generate reviews from customers
Easy way to ask your customers what they think
What do you like best about the product?
Good support and suggestions to boost our visibility from our Account Manager. Admin portal is easy to use and shows some useful data.
What do you dislike about the product?
Not easy to see all companies who feature in a higher position than us in the category league tables in the portal unless we're 5th or higher (eg where we're ranked 8th, I can see the top 4 ranked companies followed by us, but not who's 5th-7th)
What problems is the product solving and how is that benefiting you?
Helping our online visibility for potential customers
Great tool for customer insights
What do you like best about the product?
The simplicity of capturing customer reviews and VOC insisght is highly valuable, as our customers have many competing prioroties in their day. The interface and UX is simple on both ends - for reviewers and account admins. G2 offers robust analytics from review campaign data to buyer intent, and I appreciate the ability to input custom questions to gather additional decision-making data from our customers.
What do you dislike about the product?
The review approval process is a bit rigid. I'd appreciate the ability to review/approve/dispute reviews on our end, like we have with some other peer insight platforms.
What problems is the product solving and how is that benefiting you?
G2 is helping us solidify our reputation in the market as more and more cusomers turn to peer review sites. The ability to gain customer insight and identify customer for advocacy opportunities has been a huge bonus.
Lots of opportunities to benefit from reviews!
What do you like best about the product?
What I like best are the various ways to promote ones reviews. Reference pages, testimonials, widgets, etc. Getting reviews seen beyond the G2 site as well as on it is what turns the dial.
What do you dislike about the product?
Because it's a robust platform, there are many features and it can take a while to learn to navigate quickly and easily.
What problems is the product solving and how is that benefiting you?
Helping us generate more product reviews and improve our ranking among competitors. And helping us amplify the value of the reviews by sharing them beyond G2.
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