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Strong social proof
What do you like best about the product?
- Social proof with badges
- Interesting intents
- Interesting intents
What do you dislike about the product?
- Dashboard difficult to handle
- Not very user-friendly
- Not very user-friendly
What problems is the product solving and how is that benefiting you?
Recognition within the industry
One of our best marketing tools
What do you like best about the product?
It really democratizes access to user feedback and being able to implement it in our marketing messaging.
What do you dislike about the product?
It's not always predictable, for example, the number of visits that we get depends on how well G2 is indexed in Google
What problems is the product solving and how is that benefiting you?
Be able to use user feedback in our marketing in a trustworhtly way.
Great tool for customer feedback and brand visibility
What do you like best about the product?
G2 makes it easy to gather customer feedback which helps to increase brand visibility and credibility with potential buyers. We have clear visibility into how we are performing at any given time which allows us to refine our collection strategy as needed.
What do you dislike about the product?
Sometimes there are delays in verifying and publishing customer reviews. Additionally, when customer reviews are rejected, the rejection reason is too high level and does not contain specific details about the review itself such as reviewer or comments submitted.
What problems is the product solving and how is that benefiting you?
With G2 we are able to gather authentic customer feedback that gives us visibility into our product strengths and areas for improvement, it also serves as social proof for prospective buyers in the evaluation and decision making process.
It's been helpful to use for marketing purposes.
What do you like best about the product?
G2 Marketing Solutions delivers targeted, data-driven campaigns that help businesses reach their audience and achieve measurable results. With valuable analytics and responsive support, it’s a reliable choice for growing your brand.
What do you dislike about the product?
The platform can feel overwhelming at first due to its range of features, and navigating all the tools may take some time to master.
What problems is the product solving and how is that benefiting you?
It helps streamline the process of gathering and validating reviews for our business, boosting credibility and trust with potential customers. Additionally, it provides valuable competitor insights, enabling you to refine your strategies and stay ahead in the market.
Good way to build trust for your business
What do you like best about the product?
We've been able to leverage genuine reviews to boost our presence with our audience and increase trust. The CS team at G2 are attentive and helpful with suggestions.
What do you dislike about the product?
We tested paid promotion slots but they haven't delivered any measurable ROI. However we see them as an awareness tool so it's not necessarily a surprise.
What problems is the product solving and how is that benefiting you?
Buyers in the ATS market have a lot of choices. Trust markers like positive, recent reviews, and a strong profile, help with differentiation.
Amazing Insights for better decisions.
What do you like best about the product?
They provide clear insights and strategies that help make better decisions and get great results
What do you dislike about the product?
There is nothing as such that I dislike about it
What problems is the product solving and how is that benefiting you?
It helps stramline decison making by providing accurate insights, saving time and improving marketing outcomes.
A powerful tool for building trust
What do you like best about the product?
The G2 platform has been a great tool for helping us collect customer reviews for iplicit. G2 makes it easy to invite customers to leave reviews, track feedback and respond to comments.
What do you dislike about the product?
You need to spend a bit of time to learn your way around the system, not because ut's not well laid out just because the vast number of features and data available can be overwhelming otherwise, expecially if your new to the system or aren't regulary using it. Despite the voucher incentive, at times it has difficult to encourage time strapped customers to submit reviews.
What problems is the product solving and how is that benefiting you?
G2 is helping helping us to strengthen our brand and connect with our target audience, helping potential users make informed decisions about our software.
Effortless Review Collection and Excellent Support with G2
What do you like best about the product?
G2 makes the process of gathering reviews very easy. G2 will automatically send out three emails asking for reviews if you provide a list of contacts. Tripp, our account manager has been excellent and is always willing to help with any queries or requests we may have. Furthermore, the badges are an excellent feature since they foster confidence among prospective clients.
What do you dislike about the product?
The only issue I have is with the navigation, Sometimes it is challenging to find the software solution or specific area you are looking for, and you may need to drill down quite a bit to locate it. I believe the process should be more straightforward and intuitive.
What problems is the product solving and how is that benefiting you?
Peer ratings from G2 are helping us stand out in the market and have a big influence on how people view us as a document management solution. We have been able to target higher quality leads and include user feedback in our marketing materials by utilising intent data.
Makes customer review collection easy!
What do you like best about the product?
The platform is really intuitive. It makes it easy to make changes to our company profile and tracking our campaign performance. The general customer support email has been helpful when building campaigns and rectifying gift card challenges.
What do you dislike about the product?
Based on what we spend annually, we do not receive any intent metrics. That limits our G2 value. Based on the level we are at, we only have control of our profile and can run campaigns. In an ideal world, we would have some limited intent metrics like integrating G2 with 6Sense.
What problems is the product solving and how is that benefiting you?
Review collection
Lines them up, you knock them down!
What do you like best about the product?
Its packed with lots of content to reshape and create a story with for social media. It is also laced with content we use in our email marketing. Its all very easy to use. Good menu layouts and integrates with our other platforms like HubSpot. Good support also.
What do you dislike about the product?
Not very many downsides at all. It would be cool if G2 plugged in some AI creation tools so that we can select a report we like and have it create some assets or some ideas, etc.
What problems is the product solving and how is that benefiting you?
It is ensuring that we are competing with our competitors in this space and allows our quality to shine through when compared with our competitors.
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