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Well-recognized review platform
What do you like best about the product?
The G2 badges are well-recognized, so it's nice to use them in our communication.
What do you dislike about the product?
I cannot really think of any right now :)
What problems is the product solving and how is that benefiting you?
Currently, it's more of a nice-to-have for us rather than solving actual problems. That being said, the buyer intent is pretty nice
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A Reliable tool for customers
What do you like best about the product?
An easy platform that enables getting reliable feedback from customers.
What do you dislike about the product?
Gathering reviews every quarter (3 months) is sometimes exhausting. Reducing the frequency is needed.
What problems is the product solving and how is that benefiting you?
A reputation of a lead company
G2 played a key role in our GTM
What do you like best about the product?
The review program is well thought and the possibility to share reviews in various marketing channels is great. Customer success has been really helpful at G2 - special thanks for Mark.
What do you dislike about the product?
Complete lack of success metrics on whether G2 has helped us.
What problems is the product solving and how is that benefiting you?
G2 provides social proof for us.
A surprisingly powerful platform for user advocacy and competitive analysis
What do you like best about the product?
Our Customer Success Managers are always friendly and helpful, and help us to make the most of the software and services that are available to us through the platform.
What do you dislike about the product?
The scope of the platform is surprisingly powerful, but the tools that it provides aren't yet integrated, which means that the information is currently siloed in different areas of the platform.
What problems is the product solving and how is that benefiting you?
Centralising and automating the continual collection and analysis of user advocacy and competitor comparison enables more informed decision-making and more decisive actions.
The best way to get feedback (and social proof)
What do you like best about the product?
The ability to capture customer feedback and turn it into powerful social proof. G2 is where I learn more about software products, and as a marketer, I can't afford not to be leveraging the power of G2 for our company. The team does an excellent job of positioning G2 as the market leader and attracting, educating and inspiring millions of "software shoppers".
What do you dislike about the product?
The time it takes for a review to be moderated can be weeks (lately).
What problems is the product solving and how is that benefiting you?
We use G2 to collect customer feedback and turn it into powerful social proof.
Friendly guys and an easy to use platform
What do you like best about the product?
Everything in G2 is easy to use and it's easy to reach the team when needed.
What do you dislike about the product?
I can't really think of anything, a solid platform all round.
What problems is the product solving and how is that benefiting you?
We use G2 as a reputable platform for gathering reviews and also showing off badges and rewards on our website.
A great platform with really great support
What do you like best about the product?
The platform has been invaluable for social proofing, and we refer a lot of potential clients to our page. The guidance from the support team is also brilliant. Henry and Mark are really knowledgeable on our company and product and always have great ideas on how best to make G2 work for us.
What do you dislike about the product?
I haven't come across anything to dislike.
What problems is the product solving and how is that benefiting you?
Our G2 page and it's references are so valuable in the buying processes for potential clients. Being able to direct prospects to the reviews has been an invaluable resource.
G2 - A powerful tool
What do you like best about the product?
The widgets are given for multiple purposes
What do you dislike about the product?
I don't have something to dislike in G2.
What problems is the product solving and how is that benefiting you?
Ιncrease the recognition and trust of your potential and existing customers as a good review from a customer now equal a huge online campaign.
Mark and Henry are great
What do you like best about the product?
I like Marks's supprt and creative ideas on how to improve our G2 account
What do you dislike about the product?
The fact that the data is too small to be used in campaigns as we don't have enough traffic on G2
What problems is the product solving and how is that benefiting you?
NA
Mark and Henry are the dream team and always there for you.
What do you like best about the product?
Extremely helpful and responsive. Open to communicating in our preferred software e.g. Slack which makes communication fast and effective. Always gave me the best advice and explained every little detail
What do you dislike about the product?
Nothing. These guys are impossible to dislike, professional, friendly and helpful
What problems is the product solving and how is that benefiting you?
We use buyers' intent in our sales process, also our presence on G2 and earned badge helps us to show credibility to our potential clients. Being present on the grid report also helps
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